XAVIER UNIVERSITY
MBA: BATCH 2016 – 2018 section E
MANAGERIAL COMMUNICATION
Course title Managerial Communication
Course Instructor Fr A. C. Jesurajan, S.J.
Credit load 4
Description of the course
It is a hands-on experience course that alerts the would-be managers to their potential as global managers and invites them to acquire the necessary skills in order to efficiently carry out their roles in their organizations. The emphasis is on actual learning and gaining confidence.
Course objectives
Specifically, this course sets the following objectives.
* To help the students to make the transition from being students to becoming global managers by understanding the implications of being a part of a business venture
* To create an awareness of the skills they will need to carry out daily their roles and introduce them to some ways of acquiring them
* To know how to create the best first impressions, how to deal with others to achieve the common goals through cooperation, how to create win-win situation at work place throughpersuasive communication, how to handle business correspondence, and how to conduct oneself courteously and gracefully as a global manager.
* Ultimately, to build up their confidence level and instill in them the spirit of competitiveness that leads to achieving excellence in their work as well as in their lives.
Course learning outcomes
At the end of this course, it is expected that the students will be able to confidently present themselves, make their contribution in an assertive manner, and thus achieve their goals in every situation.
Course evaluation
Group and individual review of the literature25 %
Individual and group exercises 25 %
Mid- term examination 35 %
Group research project and viva 15 %
Please note that there will be no end term examination.
Page 2 of the Course Outline
Reading materials
To help the students to have an easy access to some of the important authors and their works onbusiness communication, two Books of Readings will be given them. They are for their personal use. They are expected to be familiar with them.
Group research project and viva
In order to encourage the students to delve deeper into a topic and discover for themselvespersonal insights into one or others component of managerial communication, they will be expected to carry out a study on the topic given them by lot. A viva will be held in ensure that all the members of the group have put in their share of work. The Group research reports are due at the end of the term.
Outline by sessions
01.June 24 Fri 1630 MODULE 01:Managerial Communication
Understanding managerial communication
02.June 27 Mon1630Advantages of managerial communication
03.June 28 Tue1145MODULE 02:Nonverbal Communication
Creating an impression through clothing
04.June 29 Wed1630Body language and body politics
05.July 01 Fri 1630Developing one’s image through nonverbal communication
06.July04 Mon 1630MODULE 03: Speech Communication
Guidelines to preparing business speeches
07.July 05 Tue1145Exercises in delivering introductory speeches
08.July 06 Wed 1630Exercises in delivering occasional speeches
09.July 08 Fri 1630MODULE 04: Interpersonal Communication
Guidelines to improving one’s interpersonal skills
10.July 18 Mon 1630Exercises in dialogue
11.July 19 Tue 1145Exercises in Selection Interviews
12.July 20 Wed 1630Exercises in Selection Interviews
13.July 22 Fri 1630Exercises in Selection Interviews
AUGUST 03 WEDNESDAY: MID-TERM EXAMINATION
14.August 10 Wed 1630MODULE 05: Communicating in and to a group
Guidelines to succeeding in a group discussion
15.August 11 Thu 1145Exercises in group interactions
Page 3 of the Course Outline
16.August 12 Fri 1630MODULE 06: Persuasive Communication
Guidelines to preparing effective presentations
17.August 29 Mon 1630Exercises in delivering a presentation
18.August 30 Tue 1145Exercises in delivering a presentation
19.August 31 Wed 1630Exercises in delivering a presentation
20.Sept.06Tue 1145MODULE 07: Written Communication
Guidelines to carrying out business correspondence
21.Sept.07 Wed 1630Exercises in writing routine business letters
22.Sept.08Thu 1145Exercises in writing routine business letters
23.Sept.09 Fri 1630Exercises in composing a cover letter
24.Sept 12 Mon 1630Guidelines to using emails
25.Sept 13 Tue 1145Preparing business reports
26.Sept 14 Wed 1630MODULE 08: Organizational Communication
Control of flow of information
Networking
27.Sept 16 Fri 1630MODULE 09: Business and Social etiquette
Guidelines to conducting oneself graciously in a global market
September 19 Monday: Group Research Reports are due
Viva on Group Research Projects during end term examination schedule
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