BIRTENSHAW
Job Description
Post Title: Referrals and Placements Coordinator
Section:Corporate Services
Terms:Equivalent to NJC Point 28 – 32 (£24,472 – £27,924)
Salary is based on a 37 hours per week contract however actual hours worked will be arranged to best meet the needs of Birtenshaw.To work on a flexible basis this may include some evening work to attend meetings.
Holiday Entitlement: 22 days plus 8 public holidays
Report To:Director of Education and Care Services (subject to possible change)
Overall Purpose of Job
To oversee the referrals process from the initial point of contact to securing a placement
To maintain a register of all referrals made
Key Responsibilities and Skills
To review and respond to all referrals received by the organisation
To track the referrals process from initial point of contact to placement, ensuring all documentation is in place
To coordinate compliance aspects of Ofsted documentation
To collate information on changes to care regulations and inspection frameworks and ensure this information is disseminated amongst staff, including delivering training
To fully utilise IT facilities and modern technology
To comply with the organisation’s administrative and financial procedures
To maintain the highest standards of professionalism in line with occupational and organisational Codes of Conduct
Key tasks
- To be the main point of contact for dealing with the administration of referrals. Ensuring all steps after the initial referral prior to admission are in place and tracked.
- To collate information regarding the number and types of referrals received
- To collate monitoring information as requested by local authorities and required by any of Birtenshaw’s Framework Agreements
- To oversee quality assurance processes
- To ensure Birtenshaw maintains an up to date quality assurance framework
- To coordinate all compliance aspects of Regulation44 reports, Regulation 45 reports and Statement of Purposes
- To coordinate all compliance of overarching frameworks and national guidelines for relevant services.
- To monitor responses to Regulation 44 reports to ensure that all requirements and recommendations have been addressed
- To deal with the administration of :
1..1Ofsted registration certificates
1..2Ofsted reports
1..3Ofsted variation applications
- To collate information on changes to care regulations or inspection frameworks, including guidance provided by Ofsted or Care Quality Commission
- To provide training in relevant legislation to other employees
- To lead on the organisation’s application for quality awards
- To maintain confidentiality at all times
- To minute the weekly Care Services Briefings
Professional Development
- To engage in probation, supervision and appraisal as required
- To engage in continuous professional development opportunities
General
- To observe Health and Safety at work regulations and to report any cause for concern to the Director of Finance and Central Services
- To contribute to the safety of children and young people and protect them from harm by reporting any cause for concern to the Chief Executive
- To value and promote people’s equality, diversity and rights at all times and to conduct yourself in a non-discriminatory manner
Note
This job outline forms part of the contract of employment of the person appointed to this post. It reflects the position at the present time only and may be changed at the discretion of the Directorate Management Team in the future.
As a general term of employment, Birtenshaw may affect necessary change in job content, or may require the post-holder to undertake other duties provided that such changes are appropriate to the employee’s remuneration and status.
BIRTENSHAW
Person Specification
Post Title:Referrals and Placements Coordinator
CATEGORY / Essential (E)Desirable (D) / Application (A)
Interview (I)
Reference (R)
Skills
Ability to collate information and disseminated amongst staff, including delivering training / E / A + I + R
Ability to produce professional, accurate and factual reports and other documents / E / A + I + R
To be discreet and observe the rules of confidentiality / E / A + I + R
Good oral and written communications skills / E / A + I
Organisational ability / E / A + I + R
Ability to plan own work and work on own initiative / E / A + I
Ability to prioritise work to achieve deadlines / E / A + I
Ability to form and maintain professional relationships senior managers / E / A + I + R
Ability to work as part of a team / E / A + I
Ability to fully utilise IT facilities and modern technology / E / A + I + R
Ability to present in a professional and courteous manner at all times / E / A + I + R
Knowledge
A sound knowledge of Quality Assurance systems / D / A + I
Attitudes
To be reliable, honest and trustworthy / E / A + I + R
Recognise and promote the culturally and ethnically diverse ethos of Birtenshaw / E / A + I + R
Flexibility towards working hours / E / A + I + R
Experience
Overseeing the referrals process from the initial point of contact to securing a placement / D / A + I + R
Minute taking in complex meeting situations / D / A + I + R
Meeting protocol / E / A + R
Experience of working within Children’s Services / D / A + I + R
Experience of coordinating compliance aspects of Ofsted documentation / D / A + I + R
Qualifications
Relevant degree / D / A + I
Special Requirements and Environmental Factors
All candidates must be able to demonstrate a good attendance and performance record / E / A + R
Actively promote ‘No Smoking’ and other company policies / E / A + I
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