MODULE 1 • QUIZ

Name: ______Date: ______

  1. List 3 advantages to beginning your massage therapy as an employee instead of a business owner.
  1. ______
  2. ______
  3. ______
/ For Instructor Use Only
  1. List 3 advantages to starting out your massage therapy career as a self-employed business owner instead of an employee.
  1. ______
  2. ______
  3. ______
/
  1. Below are some statements about the differences between independent contractors and employees. Which are true and which are false?
-Most employees use supplies and equipment furnished by their employers; independent contractors generally provide their own.
-Employees generally decide for themselves how, when, and where to perform their work; independent contractors follow the business owner’s instructions.
-Employees often receive training from their employers; independent contractors generally receive no on-site training.
-Independent contractors generally do not establish their own work processes and procedures.
-Independent contractors generally decide for themselves how, when, and where to perform their work. /
  1. Match the core characteristics below with the appropriate Jung Typology category: A) Intuitive, B) Judging, C) Introvert, D) Thinking
-Inwardly focused
-Makes a decision based on logic
-Organizes strictly around a plan
-Believes information that comes from within /
  1. Match each term with its correct definition: A) Membership; B) Accreditation; C) Certification; D) Licensure.
-Indicates that an institution has met certain standards. Must be renewed periodically to ensure continued compliance.
-A mandatory credential issued by a state government according to pre-established academic and/or examination standards.
-A voluntary credential issued by an educational institution or organization based on training, examination, or educational accomplishments.
-Affiliation or association with a professional organization or group with common interests. /
  1. What do these acronyms stand for?
AMTA ______
NCTMB ______
LMT ______
NCBTMB ______
ABMP ______/

MODULE 2 • QUIZ

Name: ______Date: ______

  1. Name 3 circumstances in which you might find it necessary to suggest that a client see a different practitioner.
  1. ______
  2. ______
  3. ______
/ For Instructor Use Only
  1. Name 4 massage therapist behaviors that are consistent with common health-care professional ethics.
  1. ______
  2. ______
  3. ______
  4. ______
/
  1. What is informed consent?
______
______/
  1. True or false?
-The wellness model aims to achieve balance between mind, body, and spirit.
-The medical model focuses first on prevention.
-The medical model focuses first on the part of the body that appears to be ailing.
-The wellness model achieves health through the removal of disease. /
  1. Match these communication skills with their correct definitions: A) observing; B) nonjudgmental responding; C) active listening; D) summarizing; E) empathizing; F) establishing rapport; G) clarifying and confirming.
-Getting on the same wavelength, hitting it off, finding an affinity.
-Imagining what it’s like to feel the other
-Paying close attention to the person’s whole person presence: words, actions, body language, tone, movement, and degree of relaxation.
-Asking questions until you understand what’s being said and then paraphrasing what the speaker said.
-Condensing what the speaker says into key points, as a way to indicate deep listening.
-Being fully present in the conversation rather than letting words just flow over you, also paying attention to and sharing your reactions to what the speaker is saying.
-Declining to evaluate what’s being said on moralistic or rules-based grounds; instead, understanding the situation from the point of view of the speaker.

MODULE 3 • QUIZ

Name: ______Date: ______

  1. Name 5 ways to ensure the safety and security of clients at your massage practice space.
  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
/ For Instructor Use Only
  1. True or false?
-Federal tax incentives are available to help meet the cost of ADA compliance.
-The Department of Justice seeks civil penalties only when the violation is substantial and the business has shown bad faith in failing to comply.
-The ADA requires all government programs and all government buildings to be accessible. /
  1. Name 3 ways to positively influence clients’ experience with the physical set up and environment.
  1. ______
  2. ______
  3. ______
/
  1. Name 3 green practices you could implement.
  1. ______
  2. ______
  3. ______
/
  1. Name 3 ways to compensate for less-than-ideal space.
  1. ______
  2. ______
  3. ______
/

MODULE 4 • QUIZ

Name: ______Date: ______

  1. List 3 possible physiological effects of stress.
  1. ______
  2. ______
  3. ______
/ For Instructor Use Only
  1. List 3 possible psychological effects of stress.
  1. ______
  2. ______
  3. ______
/
  1. List 4 stress-reduction techniques.
  1. ______
  2. ______
  3. ______
  4. ______
/
  1. List 4 ways a massage therapist can prevent self-injury.
  1. ______
  2. ______
  3. ______
  4. ______
/
  1. Name 2 strategies for incorporating self-care into your daily routine.
  1. ______
  2. ______
/

MODULE 5 • QUIZ

Name: ______Date: ______

  1. Give 6 examples of action words one could use on a resume when describing work experience.
______, ______,
______, ______,
______, ______, / For Instructor Use Only
  1. Put a checkmark next to the questions an employer can legally ask a prospective employee.
-Is that your maiden name?
-Why did you study massage?
-Can you work on Sundays?
-How old are you?
-What are your goals as a massage therapist? /
  1. On what four dates are estimated tax payments due?
______
______
______
______/
  1. Explain the difference between a feature and a benefit.
______
______/
  1. What are the benefits of writing a business plan?
______
______/

MODULE 6 • QUIZ

Name: ______Date: ______

  1. List the 6 types of records that make up a client file.
  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______
/ For Instructor Use Only
  1. Name the 3 possible business structures for self-employed massage therapists.
  1. ______
  2. ______
  3. ______
/
  1. List 5 kinds of practitioner insurance and explain the type of claims each one covers.
Insurance type: Covers claims due to:
  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
/
  1. Explain the difference between accounting and bookkeeping.
Accounting:
Bookkeeping: /
  1. What do the letters SOAP stand for?
S ______
O ______
A ______
P ______/
  1. Match these financial terms with their correct descriptions: A) income statement; B) balance sheet; C) cash flow; D) ledger sheets.
-Shows the effect of your income and expenses on the cash position of your business.
-A log of all income and expenses, categorized by type.
-Summarizes your income and expenses and tells you whether you made or lost money for the period.
-Statement, at a particular point in time, of the financial position of your business. Divided into 3 parts: assets, liabilities and equity. /

MODULE 7 • QUIZ

Name: ______Date: ______

  1. What’s the difference between a feature and a benefit?
______
______
______/ For Instructor Use Only
  1. Match the parts of a marketing plan with their correct definitions: A) Goal; B) Objective; C) Strategy; D) Tactic.
-What are my specific travel plans?
-What’s my destination?
-What’s the best way (or ways) to get there?
-How will I know when I’ve arrived? /
  1. Typically, an established full-time massage practice requires how many total clients? (Select one.)
-105
-90
-80
-30 /
  1. Match the marketing strategies with their examples (also called tactics): A) Personal selling; B) Advertising; C) Public relations; D) Sales promotion; E) Direct marketing.
-Magazine ad
-Newsletter
-Networking
-News release
-Gift certificate /
  1. Write out your individual 30-second elevator speech, which is a short, first-person sales presentation you could give someone during an elevator ride about who you are and what you do (maximum 100 words).
/

MODULE 8 • QUIZ

Name: ______Date: ______

  1. List 5 benefits to joining a massage therapy professional association.
  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
/ For Instructor Use Only
  1. Match the following terms with their definitions: A) blinding; B) objective; C) n; D) placebo; E) standard deviation; F) median; G) mean; H) empirical; I) randomized.
-A substance, technique, or protocol having no pharmacological effect but given to a patient or subject of an experiment who supposes it to be a medicine.
-An indicator of the middle. Half of all observed values are above this and half are below.
-Performed or made without the benefit of background information that might prejudice the outcome or result.
-Information gathered by the use of measurement tools.
-A method of inquiry that relies on subjects’ experience or observation.
-The sample size.
-A research design in which subjects are arbitrarily placed in either the control group or experimental group.
-Plus or minus.
-The average. /
  1. Identify 3 strategies to attain new knowledge.
  1. ______
  2. ______
  3. ______
/
  1. What are strategies for effective communication with other professionals regarding client care and networking? Name 2.
  1. ______
  2. ______
/
  1. Identify 3 strategies for resolving and preventing conflicts that might arise in your professional relationships?
  1. ______
  2. ______
  3. ______
/