Quick Reference Guide – how to access the Quality Indicator Reports

This guide helps you accessthe Quality Indicator Reports in the My Aged Care Provider portal. If you are a staff member, team leader or administratorwith access to the QI application, then you can access your facility’s QI reports.

How do I access my facility’s Quality Indicator Reports?

How to read my facility’s Quality Indicator Reports

QI002 - Facility Summary Quarterly Report

QI003 - Facility Detailed Quarterly Report

QI005 - Quality Indicator Report

More information

How do I accessmy facility’s Quality Indicator Reports?

To access Quality Indicator Reports follow the steps below.

1.From the landing page, click on the ‘Reports’ tile.

2.Select the report you want to view or download.

3.You must fill in the three mandatory fields to request a report.

4.Click on the Facility field and choose the appropriate facility.

5.Click on the Quarter field and choose the appropriate quarter.

6.Click on the Output Type field and choose the format you would like the report to be produced in. That is, PDF (for printing), CSV and Excel (for extracting data), or HTML (for viewing inaninternet browser).

7.Once all the mandatory fields are completed, click on the ‘Request report’.

8.The report will then be generated.

9.Once the report is generated, you can choose to open save,or cancel the report.

10.Click open or save to view the report.

11.All recently requested reports can be accessed from the Reports and forms page.

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How to read my facility’s Quality Indicator Reports

You can run three reports and a data extract for your facility through the My Aged Care Provider Portal Reports tab. The following pages show examples of the three reports. The data extract is just the data that was entered for your facility.

QI002-Facility Summary Quarterly Report

QI003 - Facility Detailed Quarterly Report

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QI005 - Quality Indicator Report


More information

For more information refer to theNational Aged Care Quality Indicator Program resource manual for residential aged care facilities.

You can also call the My Aged Care Service Provider and Assessor Helpline on 1800836799. If you have clinical issues, you can ask the call centre staff to escalate the issue to the tier 2 team for resolution.

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