MODUL PERKULIAHAN
BAHASA INGGRIS BISNIS 1
PLANNING
Fakultas / Program Studi / TatapMuka / Kode MK / DisusunOleh
EkonomidanBisnis / AkuntansidanManajemen / 08 / 84040 / YAYAH MAKIYAH, SS, M.Pd
Abstract / Competence
One of the business entities is to make planning in a company. It is essential for us to know plan before making decision. / Having completed reading and studying this course, each students are expected to know how to make plan.
PEMBAHASAN

“Plans are nothing; planning is everything”

Dwight D Eisenhower, 34th President of USA

PLANNING

Overview:

Vocabulary:Ways to plan

Listening:The secret of good planning

Reading:Planning for tourism

Language Review:Talking about future plans

Skills:Meetings: interrupting and clarifying

Case Study:The voice of business

  1. What do you consider when you plan these things?
  2. a holiday
  3. a special family occasion, for example; a wedding
  4. an ordinary working day/week
  5. your career
  1. Which of the following do you use to plan your day or week? Which do you prefer? Why?

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  1. desk or pocket diary
  2. ask someone to remind you
  3. notes stuck on board fridge
  4. electronic organizer
  5. memory
  6. write on hand

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  1. Discuss the statement
  2. Making a list of things to do is a waste of time.
  3. You should plan your retirement from an early stage.
  4. If you make a plan, you should stick to it.

Ways to Plan

  1. Match the verbs in the box to nouns 1 to 5. Each pair of words describes a way to plan effectively. Use dictionary to help you.

Estimate collect consider forecast do
  1. ……………..costs
  2. ……………..sales
  3. …………...... research
  4. ……………..information
  5. ……………..option
  1. Match the verbs in the first box to the nouns in the second box. Make as many combinations as you can. For example, write/implement a plan.

Write rearrange meet arrange prepare keep within implement
A deadline a schedule a budget a plan a meeting a report
  1. A managing director talks about the planning of a new sales office in the United States. Complete the text with nouns from exercises A and B.

Recently we decide to open a new sales office in New York. First I arranged a …………..1 with the finance department to discuss the project. We prepared a …………….2 with details of the various costs involved. Then, we collected……………3 about possible locations for the new office. We considered two……………4 – one in Greenwich Village and the other near Central Park. After doing some more ……………5 I wrote a ……………..6 for the board of directors.

Unfortunately, we made a mistake when we estimated the…………..7 as the exchange rate changed, and so we didn’t keep within our ………….8. We overspent by almost 20 percent. We had to rearrange the ……………….9 for moving into the building because the office was not decorated in time. The board of directors was unhappy because we didn’t meet the ……………10 for opening the office by 15 December. It finally opened in January. However, we forecast …………..11 of at least $ 500.000 in the first year.

  1. Choose one of the following events and tell your partner how you will plan it. Try to use some of the vocabulary from the exercise above:
  1. A training weekend for your department
  2. A party to celebrate your company’s 100th anniversary
  3. An event to re-launch a singer’s career

Tell your partner about something you planned well

  1. in business
  2. in your life

Then tell your partner about something you planned badly

Planning for Tourism

  1. Match these words to their meanings. Use a good dictionary to help you.
  1. Complexa. things such as pots or baskets which are made at home and sold to tourists.
  2. Inflationb. a poor area of a city where the houses are in bad condition.
  3. Devaluationc. buildings and equipment that are used for a particular purpose.
  4. A challenge d. removing sewage and rubbish and providing clean water.
  5. Slum e. the speed at which price increase.
  6. Handicrafts f. a goal that is difficult to achieve.
  7. Facilities g. a reduction in the value of a country’s currency
  8. Infrastructure h. a group of buildings that are built close together
  9. Sanitation i. a period of 10 years.
  10. A decade j. things such as transport, communications or banks
  1. Which of the following words do you associate with Brazil?

Beachesrainforeststigersalligators

Desertsjaguarswaterfallselephants

  1. Read the first paragraph of the article and check your answers to exercise B.
  2. Read the rest of the article and answer these questions
  1. Where is the Bahia coast?
  2. What does Saupie offer to attract visitors?
  3. Who is Saupie trying to attract?
  4. What problems does Brazil face in attracting more tourists?
  5. What solutions have been mentioned?
  6. What criticisms does Mario Beni make about the new resorts?
  7. What do these numbers in the article refer to?

a. 7,300b. 170 millionc. 15d. 2.1 billion

Brazil Tries to Kick-Start Tourism

By: Geoff Dyer

Brazil has everything to offer to visitor: 7.300 km of coastline, much of it empty, endless beaches; the plant’s biggest rainforest; an area of wetlands full of alligators and jaguars; colonial cities and spectacular waterfalls.

The Bahia coast in north-east Brazil is a particularly attractive area for tourism. Several luxury resorts have been built there. Recently, a $ 170 million five-hotel complex at Saupie opened. With its 18-hole golf course and designer shops.Saupie is hoping to attract rich, foreign visitors.

The tourist industry had problems in the past because of high inflation which led to short-term planning. Hotels, however, are long-term investments, often with payback periods of over 15 years.

If resorts such as Saupie are going to attract significant numbers of tourists, they have to solve several problems.

For a start, Brazil needs cheaper and more frequent international air travel. Brazilian airlines have actually decreased the number of scheduled international flights in the past two years because of a currency devaluation.

Foreign visitors also demand a level of service that need lengthy training – a considerable task for most of the resorts in the northeast which do not have a well-educated population to provide suitable staff.

The other big challenge for Saupie’s managers is to avoid the social problems that other new resorts have caused, when large number of people have come from the interior in search of jobs, quickly creating slum.

The resort is hoping to deal with these pressure by setting up courses in the surrounding villages for making handicraft which will be sold at Saupie and by organizing credit for local co-operatives to produce foodstuff for the hotels.

Some people believe that the developers have not planned the new resorts properly. ‘Sauipeis a resort without adequate infrastructure, training or planning about how the industry will develop,’ says Mario Beni, a professor of tourism at the University of Sao Paulo.

Often created in the middle of nowhere, he says, many of these resorts have poor transport links and no local tourism or sports facilities to take advantage of. It’s time to stop and think about these grand projects,’ he adds.

Not true, replies the Bahia state government, which claims to have spent $ 2.1 billion over the past decade on basic tourism infrastructure, from roads to airports to sanitation.

From the Financial Times

World Business newspaper

  1. Imagine you are planning new resort in your country. Discuss the questions

1. Where will you build it?

2. What sort of customers will you try to attract?

3. What facilities will you include?

Language Review

Reported Speech

There are a number of ways to report what people say.

  1. We didn’t often use say, tell and ask to report speech.

‘The new job is challenging.’ She said (that) the new job was challenging.

We use tell with an object.

‘The new job is challenging’.She told her boss (that) the new job was challenging.

We use ask (with or without an object) to report questions.

‘When do you want to start?’ Her boss asked her when she wanted to start.

  1. We usually make the following changes in reported speech.
  2. The verb goes back one tense.
  3. Nouns and pronouns may change
  4. When we report things that are either very recent or generally true, we often use the same tense as the speaker.

‘I want to see Pierre.’ Pierre, Susan has just phoned and said she wants to see you.

‘Training is important.’ He said (that) training is important.

  1. Complete these sentences with the correct form of say or tell.
  2. He…………..that he was finding it difficult to manage people.
  3. He………………me that he was finding it difficult to manage people.
  4. She…………….him to improve his performance.
  5. She…………….they would never agree.
  6. My boss……………me not to pay the invoice.
  7. He……………..that worked for General Electric.
  1. Use say, tell and ask to report this dialogue between two company directors.

For example: Philip told Amanda/said (that) he wanted to motivate their managers more.

Philip: I want to motivate our managers more.

Amanda: Are you delegating the less important decisions?

Philip: I think so. And I’m making more time to listen to their suggestions.

Amanda: That’s good. Responding to their ideas is really important.

Philip: Is the department investing enough in training?

Amanda: Yes, it is. This year’s budget is bigger than last year’s.

If you put a question into Reported speech, there are some steps which are the same like in statements (changing of the person, backshift of tenses, changing of expressions of time).

In Reported speech there is no question anymore, the sentence becomes a statement.
That's why the word order is: subject - verb

Question without question words (yes/no questions):
Peter: "Do you play football?" Peter asked me whether (if) I played football.

Question with question words:
Peter: "When do you play football?" Peter asked me when I played football.

Statements

  1. If the sentence starts in the present, there is no backshift of tenses in Reported speech.
    Example: Susan: "I work in an office." Susan says that she works in an office.
  2. If the sentence starts in the past, there is often backshift of tenses in Reported speech. (see: Note)
    Example: Susan: "I work in an office." Susan said that she worked in an office.

Backshift of tenses
FROM / TO
Simple Present / Simple Past
Simple Past / Past Perfect
Present Perfect
Past Perfect
Will / would
Progressive forms
am/are/is / was/were
was/were / had been
has been
had been
Backshift of tenses
FROM / TO
Peter: "I work in the garden." / Peter said that he worked in the garden.
Peter: "I worked in the garden." / Peter said that he had worked in the garden.
Peter: "I have worked in the garden."
Peter: "I had worked in the garden."
Peter: "I will work in the garden." / Peter said that he would work in the garden.
Peter: "I can work in the garden." / Peter said that he could work in the garden.
Peter: "I may work in the garden." / Peter said that he might work in the garden.
Peter: "I would work in the garden."
(could, might, should, ought to) / Peter: "I would work in the garden."
(could, might, should, ought to)
Progressive forms
Peter: "I'm working in the garden." / Peter said that he was working in the garden.
Peter: "I was working in the garden." / Peter said that he had been working in the garden.
Peter: "I have been working in the garden."
Peter: "I had been working in the garden."

If the sentence contains an expression of time, you must change it as well.

Peter: "I worked in the garden yesterday."
Peter said that he had worked in the garden the day before.

Shifting of expressions of time

this (evening) / that (evening)
today/this day / that day
these (days) / those (days)
now / then
(a week) ago / (a week) before
last weekend / the weekend before / the previous weekend
here / there
next (week) / the following (week)
tomorrow / the next/following day

Note:

In some cases, the backshift of tenses is not necessary, e.g. when statements are still true.

John: "My brother is at Leipzig University."
John said that his brother was at Leipzig University.Or
John said that his brother is at Leipzig University.

OR

Mandy: "The sun rises in the East."
Mandy said that the sun rose in the East. Or
Mandy said that the sun rises in the East.

Finish the sentences using Reported speech.

Example: / Peter: "Clean the black shoes!"
______
Answer: / Peter: "Clean the black shoes!"
Peter told me to clean the black shoes.
  1. Teacher: "Do your homework."
    The teacher told me :
  2. Andrew: "Clean the blue bike."
    Andrew told me:
  3. Jessica: "Write a letter."
    Jessica told me:
  4. Nelly: "Help Peter's sister."
    Nelly told me :
  5. Anna: "Open the window."
    Anna told me:
  6. Ben: "Come home at 8."
    Ben told me:
  7. Tom: "Dance with me."
    Tom told me:
  8. Sabine: "Meet Sandy at the station."
    Sabine told me :
  1. The Managing Director of a Hong Kong-based hotel group is talking to his managers about the group’s future plans. Underline the plans that he mentions.

“Well, I think you all know by now that we’re hoping to expand in China and we are going to move our headquarters from Hong Kong to Shanghai. We’re planning to manage an executive complex in Dalian and we’re also hoping to open a 240 room hotel next year in Zhongshan. We’re expecting to make a profit within 5 years although we’d like to break even a bit earlier if possible. Within 10 years we want to become the major international hotel group in Southeast Asia.”

  1. Match the verb to their meanings

1. Hopea. believe something will happen

2. Expectb. decide in detail what you are going to do

3. Planc. wish something will happen

  1. A salesperson is talking about the end-of-year bonus. Complete the conversation with verbs from exercise B.

I’m……………..1 to get a bonus at the end of the year, but I haven’t met all my sales targets, so I’m little worried. My colleague June has met all her targets and she is…………..2 to get a good bonus. She is already …………….3 to go on an expensive holiday abroad and has got lots of travel brochures.

  1. Tell each other about your plans and expectations for 1 to 6 below. For example

A : What are you going to do after this lesson?

B: I’m hoping to/planning to……..What about you?

A: Oh, I’m hoping to………

Useful Language:

Interrupting

Could I say something?

Could I just comment on that?

Hold on a minute.

Sorry to interrupt but……

Clarifying

How do you mean exactly?

What exactly do you mean by…..?

Are you saying……..?

So what you’re saying is that………….?

DaftarPustaka

Azar. S. Betty. 1989. Understanding and Using English Grammar 2nd Edition. New Jersey: Prentice – Hall, Inc

Catton David, FalveyDavid , and Kent Simon, MARKET LEADER, Course Book, Pre-Intermediate Business English, 2002, Edinburg Gate, Harlow, Essex, CM 2JE, England.

Philips Deborah.2001.Preparation Course for the TOEFL Test: New York: Addison Wesley Longman

Wishon, E.G & Burks. M. Julia. 1980. Let’s Write English Revised Edition. New York: Litton Educational Publishing

Oshima, A & Hogue A. 1997. Writing Academic English Second Edition: New York: Addison Wesley Longman

Karnedi. 2001. Grammar Translation Exercises: PusatPenerbitanUniversitas Terbuka

2015 / 1 / BahasaInggrisBisnis 1 / PusatBahan Ajar dan eLearning
YAYAH MAKIYAH, SS. M.Pd /