Location:London

Marketing Associate Manager

Start date: November/December 2013

Location:London,

Permanent

Join a fast moving, rapidly growing organisation working with young people across the country. The Challenge Network (TCN) runs community and youth programmes to mix diverse groups of people together to maximise their potential. The main one of these is, NCS - National Citizen Service.

We are now looking for Marketing Associate Managers (MAMs), working within the Marketing Team, to manage an area to recruit young people onto our programmes.

The Role

We are looking for energetic and creative people leaders to drive our efforts to enrol young people in regional Challenge Network programmes. The role requires a rare combination of strengths in people management, account management, and detailed process management. This is a fantastic opportunity to join an entrepreneurial and innovative organisation, grow in a dynamic and supportive environment and contribute to an exciting programme for social change.

The Marketing department is primarily responsible for signing up young people to take part in the NCS powered by The Challenge programme. With support from a Senior Marketing Manager, the MAM will lead a team of ~ 6-10 staff, which could include a mix of experienced Assistant Marketing Managers (AMMs) and new Sales and Marketing Schools’ Coordinators (SCs) and apprentices,to find, select and place 15-17 year-olds into The Challenge Network’s local programmes. The team will be responsible for building and maintaining effective relationships with schools, exciting young people and parents, and helping both through a detailed application and assignment process to undertake the programme. It represents a great opportunity to expand people leadership skills and to bring creativity to a marketing and sales approach that is still in development.

About NCS powered by The Challenge

The Challenge Network, (TCN) is a major provider of NCS in England and in 2013 gave 14,000 young people the opportunity to graduate from the NCS programme. TCN is the local NCS provider in London, West Midlands and The North West and has been successfully delivering the programme since the initial pilot in 2009.

NCS is a life changing experience for 15 to 17 year olds– they take part in a range of activities, meet new people and have the chance to give something back to their communities. Through NCS, their confidence grows as they learn new skills and have a great experience that they can put on CVs and university and college applications.

NCS is a government funded initiative that supports community engagement and social integration among young people. The programme has grown year on year and there will be a network of some 50,000 NCS graduates across the UK by the end of 2013.

About the Opportunity

The Marketing Associate Managers’ primary responsibilities are:

• Recruit and oversee on-going training and coaching of an apprentice, SCs and AMMs, including their professional development
• Direct line management and motivation of an apprentice, SCs and AMMs
• Responsibility for a geographical areas performance vs. target
• Setting and monitoring performance against targets for each area and close management to ensure delivery of targets
• Significant input to national sales and marketing strategy (working with Senior Marketing Manager and Sales and Marketing Director)
• Implement national strategy, and build adapted local strategy, processes, etc. to maximise growth
• Establish and maintain relationships with local authorities, across multiple schools, and other relevant organisations and local strategic partnerships (MPs etc.)
• Empower AMMs to lead building relationships with head teachers across all schools in defined geography.
• Lead regional Head Teacher network relationships
• Quality assurance through e.g. attending assemblies, meetings, and parent information evenings to evaluate and address SC/ AMM performance
• Oversee AMM projects and ensure high quality delivery
• TCN Advocacy work (local events driven on the ground by AMMs/ SCs to support communicating overall TCN mission and values)

Person Specification

We are looking for an exceptional individual with the following qualities:

Essential

Skills

• Highly organised people-person
• Successful experience managing/ coaching and motivating individuals
• Ability to analyse quantitative (e.g. sales results) and qualitative (e.g. market research) data and interpret/ gain insights to help shape local and national activities
• Exemplary verbal and written communication skills in group or individual settings
• Gravitas with senior stakeholders
• Experience managing complex processes successfully
• Perserverence to prompt and assist young people and parents/guardians through a detailed and sometimes complex sign up process
• Drive recruitment in designated schools supporting SCs and AMMs in your team to achieve overall team level recruitment targets

Behaviours

• Understanding: Knowledge of own strengths; ability to empathasise and see others' point of view
• Professionalism: Strong work ethic, time keeping, responsiveness
• Responsibility: Take responsibility within and beyond the role
• Trust: Trusted by colleagues to always deliver
• Team work: Co-ordinates and co-operates with others across region and department in pursuit of common goals
• Persistence and determination
• Energy and initiative: A can-do attitude with an enthusiastic and persuasive personality
• Flexibility: Adjusts work schedules, plans, prioritises as required to fulfil overall objectives. Ability to think and plan ahead.
• Humble: A positive, helpful attitude at all times in what is a busy and challenging role.
• Calmness under pressure
• Ability to lead and proactively demonstrate excellence through example
• Calmness under pressure

Desirable

• Sales and Marketing experience
• Advanced excel skills

Further Details

In addition to being part of a fun, dynamic and challenging workforce, there are many benefits working for The Challenge Network. We are proud to offer an attractive benefits package including Company contributory pension, Simplyhealth cash plan, Ride 2 Work, childcare vouchers and discount vouchers to eligible employees.

• This is a full-time permanent role.
• Deadlines for application: 30th November 2013

• Salary: £27,000 in London.
• Please apply by sending a CV and covering letter explaining your suitability for the role to:

Due to the high number of applications we are unable to respond to all applicants. If you have not heard from us within two weeks, please note that your application has not been successful this time.