Getting to Tomorrow from Today: Nursing Leadership’s Role in the Future of Healthcare
October 20-22, 2010
Speakers:
Day One: In order of appearance
· Laura Adams
Chair of the National E-Health Collaborative
President & CEO of the Rhode Island Quality Institute
Faculty member for the Institute for Health Improvement
· Rick Tomlinson, RN, BSME
Senior Consultant – Information Technology
· Beth Buckley
Principal, Clinical Operations, QHR
· Christopher Martorella
Senior Consultant, Patient Services, QHR
· Pat Cooper
Vice President, Clinical Operations, QHR
· Ursula Fletcher
Consultant, Patient Services, QHR
Day Two In order of appearance
· Mickey Bilbrey
Vice President, Eastern Operations, QHR
Former President & CEO, University of Tennessee Medical Center
· Christine Delucas
Associate Vice President, Clinical Operations, QHR
· Brad Logan
Vice President, Physician Practice Consulting, QHR
· Phyllis Western
Consultant, Patient Services, QHR
· Suzanne Holbach
Associate Vice President, Patient Services, QHR
· Sheila Coggins
Associate Vice President, HR Client Services, QHR
Day Three: In order of appearance
· Christine Delucas
Associate Vice President, Clinical Operations, QHR
· Toni Bargaglotti, DNSc, RN
Professor of Nursing
Loewenberg School of Nursing
University of Memphis
Past president, National League for Nursing
· Phyllis Western
Consultant, Patient Services, QHR
· Anne Carter
Vice President, Management Services, QHR
Program Structure:
In the morning, speakers will address the big picture of the healthcare reform issues that will impact the role of nursing leadership. In the afternoon, breakout sessions will focus on specific tactics nursing leaders need to know and be able to implement.
Getting to Tomorrow from Today: Nursing Leadership’s Role in the Future of Healthcare
October 20-22, 2010
Wednesday, October 20, 2010 MORNING SESSION
7:30 – 8:15 Continental Breakfast Susie Gray Dining Hall
Coffee/Tea Lasskey Café
8:15 a.m. Welcome and Introductions Christine Delucas
8:30 a.m. What’s Over & What’s Next: What Laura Adams
It Means for the Nurse Leader
9:30 a.m. Break
9:45 a.m. Electronic Health Record Systems &
Clinical Workflows: Identifying Key Rick Tomlinson
Success Factors within a Meaningful
Use Environment
10:30 a.m. Today’s HCAHPS Scores; Tomorrow’s Beth Buckley
Reimbursement Christopher Martorella
11:15 – 12:00 Reducing Readmissions: Identifying Pat Cooper
the tools to administer a comprehensive
discharge program
12:00 p.m. Lunch Lasskey Hall: Room 104
Getting to Tomorrow from Today: Nursing Leadership’s Role in the Future of Healthcare
October 20-22, 2010
Wednesday, October 20, 2010 AFTERNOON SESSION
Breakout Sessions Snacks Available from 2:30 – 4:30
1:00 – 2:00
Breakout Room 103: Electronic Health Record Systems & Clinical Workflows
Rick Tomlinson
TEAM #1
Breakout Room 104: HCAHPS Case Study
Christopher Martorella/Beth Buckley
TEAM #2
Breakout Room 105: Building a Scorecard Framework Based on Strategy
Ursula Fletcher
TEAM #3
2:15 – 3:15
Breakout Room 103: Electronic Health Record Systems & Clinical Workflows
Rick Tomlinson
TEAM #2
Breakout Room 104: HCAHPS Case Study
Christopher Martorella/Beth Buckley
TEAM #3
Breakout Room 105: Building a Scorecard Framework Based on Strategy
Ursula Fletcher
TEAM #1
3:30 – 4:30
Breakout Room 103: Electronic Health Record Systems & Clinical Workflows
Rick Tomlinson
TEAM #3
Breakout Room 104: HCAHPS Case Study
Christopher Martorella/Beth Buckley
TEAM #1
Breakout Room 105: Building a Scorecard Framework Based on Strategy
Ursula Fletcher
TEAM #2
4:30 p.m. Conclusion & Adjourn
Getting to Tomorrow from Today: Nursing Leadership’s Role in the Future of Healthcare
October 20-22, 2010
Thursday, October 21, 2010 MORNING SESSION
7:30 Continental Breakfast Susie Gray Dining Hall
Coffee/Tea Lasskey Café
8:30 a.m. Welcome Pat Cooper
8:45 a.m. New Policy, New Paradigm, Mickey Bilbrey
New Leadership Christine Delucas
9:45 a.m. Break
10:00 a.m. Healthcare Reform Impact: Brad Logan
Physicians and Nursing
11:00 a.m. Re-engaging Employees in an Economic
Recovery Sheila Coggins
12:00 Lunch Susie Gray Dining Hall
Getting to Tomorrow from Today: Nursing Leadership’s Role in the Future of Healthcare
October 20-22, 2010
Thursday, October 21, 2010 AFTERNOON SESSION
Breakout Sessions Snacks Available from 2:30 – 4:30
1:00 – 2:00
Breakout Room 103: Performance Improvement Report Cards
Phyllis Western
TEAM #1
Breakout Room 104: The Emergency Department & Hospital-wide Throughput
Suzanne Holbach Breakout
TEAM#2
Breakout Room 105: Behavioral Interviewing
Sheila Coggins
TEAM #3
2:15 – 3:15
Breakout Room 103: Performance Improvement Report Cards
Phyllis Western
TEAM #2
Breakout Room 104: The Emergency Department & Hospital-wide Throughput
Suzanne Holbach Breakout
TEAM #3
Breakout Room 105: Behavioral Interviewing
Sheila Coggins
TEAM #1
3:30 – 4:30
Breakout Room 103: Performance Improvement Report Cards
Phyllis Western
TEAM #3
Breakout Room 104: The Emergency Department & Hospital-wide Throughput
Suzanne Holbach Breakout
TEAM #1
Breakout Room 105: Behavioral Interviewing
Sheila Coggins
TEAM # 2
4:30 p.m. Conclusions & Adjourn
Getting to Tomorrow from Today: Nursing Leadership’s Role in the Future of Healthcare
October 20-22, 2010
Friday, October 22, 2010
7:30 Continental Breakfast Susie Gray Dining Hall
Coffee/Tea Lasskey Café
8:30 a.m. Welcome Christine Delucas
8:45 a.m. The Symphony of Healthcare
Reform: Finding the Melody Toni Bargaglotti
9:45 a.m. Break
10:00 a.m. Improving Organizational Performance:
The Role of the Nurse Leader Phyllis Western
11:00 a.m. The Imperative for Innovation: Strategic
Leadership under Healthcare Reform Anne Carter
12:00 p.m. Adjourn
DISCLOSURES TO PARTICIPANTSSuccessful Completion of the Continuing Nursing Education Activity:
In order to receive full contact-hour credit for this CNE activity, you must:
● Be present no later than five (5) minutes after starting time,
● Remain until the scheduled ending time, and
● Complete and submit the Evaluation Form and the Verification of Attendance/Certificate Form to the Registration Desk before you leave at the conclusion.
Conflicts of Interest
A conflict of interest occurs when an individual has an opportunity to affect educational content about health care products or services of a commercial interest with which she/he has a financial relationship. No conflict of interest has been disclosed.
Commercial Support
No commercial support
Non-Endorsement of Products
Non-applicable / Off-label Product Use
Non-applicable
Accreditation Statement
QHR Learning Institute, LLC is an approved provider of continuing nursing education by the Tennessee Nurses Association, an accredited approver of continuing education by the American Nurses Credentialing Center’s Commission on Accreditation.
Total contact hours: 14.5
Note: Certificates will be on the registration table on the final day of the event. Please pick up your certificate at that time. Duplicate certificates will not be awarded. If you must leave the session early, please notify Kay Burgess, QHR or Ursula Fletcher, QHR. We will arrange to send you a certificate for the credit hours attended only.