Version 2
Not Approved Yet
PURPOSE
To define the correlation of MDT and CAD, and to set guidelines for how they interact.
PROCEDURE
1)General Features and Functions Available to MDT Users
a)BCI Transactions as per authorized log-on access (i.e., Driver’s License, Motor Vehicle, Statewide Warrants, NCIC Inquiries, NLETS Inquiries, etc.).
b)Viewing of dispatched calls, Un-dispatched calls, and on duty units.
c)Messaging between field units and dispatch is approved only for work related purposes. No personal communications are to be exchanged via MDT.
(a)NOTE: The above listed functions of the MDT are approved and allowed by the dispatch Operations Board. However, agencies may define more restrictive uses for their officers.
2)Law Enforcement Use
a)Officers may update their unit’s status via their MDT. (Enroute, Arrived, On Duty, etc…)
i)With the exception of section 2b, it is not necessary to verbally notify the dispatcher over the radio of any status change done via the MDT. There may, however, be situations where an officer may, in addition to using their MDT, want to verbalize the status change over the radio. In these situations the officer shall say “MDT” after the transmission. (e.g. “Weber, 4F8 10-23 MDT”).
b)If an officer clears themselves from a call via their MDT, they shall notify the dispatcher over the radio that they are “Clear MDT”
c)Any status changes, call clearances, and call comments made by the officer over the radio without the verbiage “MDT” at the end of the transmission will be entered into CAD by the dispatcher. Otherwise, the dispatcher shall acknowledge the transmission but not enter it into CAD.
3)Fire/EMS Department Use
a)Fire/EMS units are encouraged to change their status via their MDTs, but all status changes shall be communicated to the dispatcher over the radio.
b)When a status change is done via the MDT, the fire/EMS unit shall also radio the status change over their assigned channel.
c)All status changes, whether done via the MDT or not will be logged into CAD by the dispatcher.
a)Fire Fighters are encouraged to change their status via their MDTs.
b)When a status change is done via the MDT, the fire fighter shall also radio the status change over their assigned talkgroup. (e.g. “Weber, Rescue 31 is arrived”)
c)If the fire fighter is not able to update their status via the MDT, they shall radio their status change on their assigned channel with the verbiage “No MDT” at the end of the transmission. (e.g. “Weber, Ladder 1 is arrived, no MDT”)
d)Any transmission with verbiage “No MDT” at the end shall be entered into CAD by the dispatcher. Otherwise, the dispatcher shall acknowledge the transmission but not enter it into CAD.
4)Unauthorized Usage
a)Messaging from officers field units is not to include signing out on addresses or to give information to dispatch that should normally go over the radio. Messages to dispatch do not “pop up” automatically and therefore do not give timely information to dispatch. Improper usage by field units could result in officer safety concerns.
b)Other types of requests that require radio communications rather than MDT messaging, include but are not limited to:
- Medical responders are needed.
- An officer needs back up or is down.
- Vehicle pursuit or an escaped prisoner.
c)Field unitsOfficers will not assign themselves to pending calls.However, if a field unitn officer sees that a call is pending in their assigned area and they are available, they may advise dispatch, who will then make the determination of dispatch based on the information available (i.e., another call may be in the process of being entered of a higher priority, the call may be pending for a time period at the request of caller, etc.). Dispatch will dispatch calls as per current policies.
In ReviewPage 1 of 2