MANA 3320 Human Resources
Study Guide #2
HR Planning and Recruiting
Internal vs. external recruiting
Job posting
Choosing a message
Steps in the hiring process
Evaluating recruiting methods
Realistic job preview
Job progression / career path
Career stages / career development
Where are you? - assessment
Where do you want to be?
How do you get there?
Testing and Assessment
Principles of assessment
Reliability
Threats to reliability
Validity
Types of validity
Content validity – work sample
Criterion-related validity
Predictive
Concurrent
Process for validating selection tools
Uniform Guidelines
Pre-Employment Screening
Initial Selection
Resumes
Application blanks
Substantive Selection
Biodata
Personality test
Assessment centers
Ability / proficiency tests
Integrity / honesty tests
Contingent Selection
Drug tests
Background checks
Common screening used by Fortune 1000 companies
Criminal checks
Negligent hiring
Interviewing
Managing the interview
Structured vs. unstructured interviews
Types of interview questions
Situational
Behavior / Experience
Job-related
Appropriate and inappropriate questions
Training and development
Definitions of training and development
Training needs assessment
Training design
Training delivery methods
Training evaluation
Four level training evaluation model
Pre and post tests – level 2
Formal vs. informal training
On-the-job training (OJT)
Performance Appraisal
Reasons to do performance appraisals
Potential outcomes
Rater errors
Types of performance appraisals
Trait / Behavioral / Outcome
Rating scales (all of them)
Strengths and weaknesses
360 degree feedback
Management by Objectives
Balanced Scorecard
Conducting the appraisal
Performance diagnosis
Replay
Job specifications – Knowledge, Skills and Abilities
Civil Rights Act – race, color, sex, religion, national origin
Sample Essay Questions:
Define the concept of reliability as it relates to selection tests.
Explain the different steps used in the selection process.
Describe some of the more common background checks that companies use to screen-out applicants.
Explain some of the principles of learning used to ensure that transfer of training has occurred.
Describe at least 3 ways that companies can increase the effectiveness of their recruitment process.