SECTION I
Terms of Reference
BACKGROUND
All Southern Thromdes has witnessed unprecedented progress and development in the recent years. The transformation from a small to a bigger metropolis with an increasing population inclusive of floating population from the neighboring country is a matter of concern to the Law Enforcement agency. The influx of the rapid socio-economic development in Southern Thromdes is marked with increased crime rates and complexities of crimes. As of 2016 Southern Thromdes alone contributes to over 11.41 % of the total crime (2445 cases) in the country. Southern Thromdes has all the amenities as a modern city and a commercial hub including varying categories of entertainment centers making it vulnerable to increased crime particularly vandalism, thefts, gang fights, kidnapping, drugs and psychotropic abuse and illegal drug trafficking etc leading to social insecurity among the citizens. With the change in social environment, situations have been demanding presence of police at every nook and corner thereby increasing the number of visible police in the city, which depicts perilous and unfriendly social environment.
On the other hand, there has been an exponential rise in number of vehicles since the arrival of first motor vehicle in the country in the early 1960s. As of 31st January 2017, Road Safety and Transport Authority (RSTA) has registered 84,891 vehicles in the country, out of which 39,864 (46.97 %) are registered in Southern Thromdes which includes 30,279 (35.66%) vehicles are registered in Phuentsholing, 4,938 (5.81%) vehicles are registered Gelephug and 4,650 (5.47%) vehicles are registered in Samdrupjongkhar. Subsequently, increased number of vehicles has led to the increase in traffic violation, traffic congestion and motor vehicle accidents leading to the immense difficulty in regulating traffic. Without an alternative, the problem would exacerbate and render it near impossible to monitor and regulate the traffic in the city. The detailing traffic personnel in every junction and corner proves to be unreasonable and unrealistic thereby demanding for a move towards a technology driven paradigm. For the 11th FYP, RBP is tasked to develop safe society through reduction of crime, which can only be achieved, with the help of modern technologies such as installation of CCTV cameras in the core city areas.
The installation of CCTV cameras in Southern Thromdes should not only reduce crime and the traffic violations but also to monitor other incidences in the city dynamically and intelligently.
RATIONALE
1. Southern Thromdes contributes to more than 11.41 % of the total crime in the country with increasing trend every year. Reduction of crime in Southern Thromdes will bring down the overall crime in the country eventually contributing towards the achievement of the 11th Five Year Plan objective of creating a safe and secured society.
2. Southern Thromdes as the main bordering town is small in size where people are familiar or know each other very well with their counter parts. Owing to this, people develop close affinity amongst each other. Thus, there is a natural tendency to be lenient with the enforcement of law, which ultimately leads to corruption in the society. The installation of surveillance cameras will lessen the physical contact between police personnel and the people thereby reducing the risk of corruption in the law enforcement agency and amongst the public.
3. Bhutan strives to achieve Gross National Happiness as a development goal and cannot have more visible police patrol and presence in the city as people may presume that Southern Thromdes city is unsafe to live. The installation of CCTV cameras in the city will reduce the manpower, both traffic and normal police personnel and the surplus manpower can be deployed meaningfully in the other important areas.
OBJECTIVES
The long-term objective of this project is to develop a smart and intelligent digital policing system aimed towards the achievement of the mission of the Royal Government of Bhutan. The overall objectives of the Safe City Solution Project are:
a. To reduce crime in the society by creating the sense of deterrence.
b. To enhance crime detection through video footages.
c. To reduce manpower deployment in the city.
d. To systematize the traffic management system in the city.
e. To encourage public to be law abiding citizens.
f. To reduce waste management, monitor illegal construction and safeguard urban infrastructure areas.
DESIGN
The project is designed to achieve the objectives of developing a safe city through reduction of crime in the Southern Thromdes city. It is aimed towards creating a safe and secures society targeted towards the goal of achieving Gross National Happiness. The system should be designed with the provisions for up-gradation and integration with other systems such as Road Safety and Transport Authority’s eRaLIS (Electronic Registration and Licensing System).The system is required to be dynamic, intelligent and smart to capture any incidence. The system should also cater future expansion scope.
The Safe City Solution Project Components
The installation of CCTV cameras and the development of system components shall be carried on in three phases and the work in each phase shall be completed and delivered within that financial year. It shall be followed by System Stabilization and User Acceptance Test (UAT).
Scope of Work
a. Establishment of Control Room
b. Configuration of servers, termination and splicing of fiber
c. Installation of CCTV cameras
d. Installation of VLPR system and integration with Road Safety and Transport Authority’s e-RALIS System.
e. Development of required infrastructures required by the system
f. In-house training for the Control room Managers of Royal Bhutan Police
SECTION II
Terms of Reference
General Terms
The Royal Bhutan Police (RBP) is an implementing agency of Safe City Solution Project in the Southern Thromdes city in order to control and monitor security events, public order & Traffic management, installation of CCTV cameras with analytical features according to the specifications.
A. Command and Control Centre(CCC)-
The Command and Control Centre (CCC) monitoring room design shall be as per the requirement of RBP. The Thromdes shall build the infrastructure as per the design furnished by the RBP in the plot allotted by the RBP in their campus except for Phuntsholing Thromde, where they will provide space in their existing office. The CCC monitoring room should also include the Police Control room and operator for synchronizing with the CCTV operator during the receipt of crimes within the zone of CCTV surveillance and for effective response. The detail requirement/component is mentioned under section III.
B. Video Management Software
The video management software should be the latest version with minimum provision of 1000 cameras options and with the features of up gradation and integration with any upcoming soft/hard ware in future. This software should enable future expansion MULTI-SITE and should have the ability to control number of sites simultaneously. The VMS should help for good video security management, reliability, cost effective, provide security preferences based on the need of the organization such as single location or on large scale, geographically distributed operations etc. The VMS should enable Royal Bhutan Police to view live and recorded video to help in making decisions on security from anytime and anywhere via Government Network. The features required are mentioned under section III.
C. IP Cameras
The IP Camera Solutionshould help organization to address the challenges of indoor and outdoor video surveillance with the help of wide array of powerful IP cameras that accommodate a variety of objectives and budgets. The IP cameras should deliver high-definition video minimum of 2 megapixels in resolution with motorized zoom lens featuring detection of Vehicle License Plate recognition during both day and night. Multi-streaming should enable users to customize H.264, MPEG-4, or MJPEG compression formats to meet the video surveillance requirements. The IP cameras should also combine excellent video quality with ultra-efficient bandwidth management and cameras to accommodate virtually any video surveillance application. The types and the specification of cameras are mentioned under section III.
D. Database Consolidation Center
A very open Architecture and dynamic system Datacenter is required to save all the relevant data required by Police and other relevant agencies. It should be able to integrate with the data bases of the other relevant agencies like census data of Department of census, RSTA vehicle data, Financial Institute etc.
To avoid system hacking and to protect from malicious attack from the intruders, the hardware and inbuilt software firewall and UTM is required to monitor and protect from the intruder. The system and the hardware should accommodate future integration of systems and unlimited numbers of cameras.
At the end of the project, detailed document is to be submitted and should include the details of the project, Bill of quantities, system structure diagram, control & communication room, drawings, site drawing and their location on a map, technical specifications of the equipment installed, details of IP addresses of the system and operating and maintenance manuals for the system.
Thesystemshouldbeconnectedtotheinternetforthebenefitofremotemaintenance on need basis.
E. Equipment and Technology should include:
1. Recording servers.
2. Communication Racks both external and internal.
3. PC workstations for viewing.
4. Cameras and mounting and connecting Accessories.
5. Wireless backhaul transmission systems. (Optional)
6. Switches for external cabinets along with backup batteries.
7. Software and Licensing Management.
8. Core switches to be installed in the main computer room.
9. The CAT 6/7 standard communication infrastructure indoor and outdoor
10. Wireless Planning and implementation of backhaul for cameras to main computer room. (Optional)
11. Preparation of power outlets, grounding and communications infrastructure in the computer room, control room and sites.
12. Lightning Arrester for cameras, switches, servers, computers and battery bank.
13. The construction work for the establishment of a server room and the control room, electrical infrastructure, communications, lighting and furniture.
14. Installation of the system, including acceptance of responsibility for training and maintenance.
F. Detail Survey
The RBP, DITT, Thromdes, RSTA, Dzongkhag/Dungkhag and other stakeholders should carry out a detailed pre-plan site survey jointly. This survey should focus on finalizing the camera locations, the steps required to prepare the infrastructure for connecting communication links, wire and wireless infrastructure, electricity and communications and anything that is required to complete preparations for the connection and operation of the system. The final costing after the survey shall be submitted to the respective Thrompons by the Royal Bhutan Police, Head Quarters, for further submission to the Project Committee.
After the site survey a detailed Scope of Work (SOW) document should be produced and should include the project plan, drawings, technical specifications, Bill of Quantities and any other accessories necessary to realize the project. The SOW should be submitted to the respective Thrompons for further submission to the project committee for approval. The costs of the equipment need to be mentioned without the tax component (subject to discussion in the next meeting for approval).
Upon successful implementation; the following tests shall be conducted:
i) User acceptance test (during ongoing installation)
ii) Functional and electrical tests,
iii) Recording system,
iv) Final acceptance test
v) Viewing stations and other capabilities of the system for each site as needed.
The contracting firm shall make the solution a complete satisfaction to project committee with necessary rectifications.
G. General Technical Requirement
i. The technical specifications specified in this TOR are the minimum suggestive specifications.
ii. The CONTRACT FIRM, if not meeting these minimum suggestive technical specifications should comply to implement the project without fail. In case the equipment supplied exceeds/differ with the technical specifications, the same should be clearly mentioned along with justification.
iii. The CONTRACT FIRM can indicate missing components if any that may be considered necessary to implement and operate the facility to meet the required objectives of the project.
iv. The CONTRACT FIRM offer equipment’s that will best accommodate and meet the present and future requirements of Safe City.
v. The equipment supplied should tolerate Bhutan power and weather conditions. Further, all equipment’s shall comply with the applicable power and safety standards.
vi. The CONTRACT FIRM to specify required line voltage, voltage tolerance, frequency tolerance, max. Current consumption, max power consumption, maximum operating temperature, maximum operating humidity for each of the equipment used in Control Room.
vii. One set of service and operation/instruction manual is required to be supplied with each of the equipment.
viii. All the equipment should be latest and of the prevailing/current standard production of the manufacturer at the time of the proposal.
ix. The CONTRACT FIRM is required to supply the latest version of licensed software, providing all the features enumerated in this specification, at the time of award of contract. Equipment must be compatible with other Network vendor equipment. The CONTRACT FIRM is also expected to provide Software Development Kit (SDK) and Application Program Interface (API) so that the system can be integrated with the other third party or any new applications in CCC. This facility should not be charged.
x. The Command Control Centre should have minimum of 30 days of storage and viewing of high-resolution video feed of the entire city. The CCC should also include Video Management Software (VMS) and Video Wall.
xi. The CONTRACT FIRM should clearly specify and state the methodology to implement the project. The entire time schedule, with specific landmarks must also be furnished. Approach paper should contain -
a. Solution Architecture Design
b. Implementation methodology
c. Project time schedule & dependency
d. BroadDeliverable
e. Issue, Suggestion & Risks.
f. Integration & Acceptance Test
H. SCOPE OF WORK
The project is to be executed in Phase wise in accordance to the budget.
a) Phase One:
1.1. Conduct detail joint survey
1.2. Establishing CCC monitoring room that will include all the work regarding communication/network, civil works, electricity, furniture, video wall and computer stations for managing and viewing.
1.3. Establishing a communication network between CCC room and identified locations.
1.4. Installation of cameras at the locations will include external cabinets and cameras.
1.5. The CCTV cameras installation will begin from the core city areas towards the