SERVICE ORDER FORM
TO BILATERAL AGREEMENT
between Bulgartel Skopje DOOEL and ХХХХХХХХХХХХХХХ
Bulgartel Skopje DOOEL №...... ; ХХХХХХХХХХХХХХХ №......
WS/………………………. Date: 28.01.2017
1.  TYPE OF ORDER / DESIGNATION OR DESTINATION
x New Order
Modification
Cessation
Relocation
Change of digital circuit / Service designation
2.  CUSTOMER DETAILS:
Company name
Registration number (VAT number)
Address
Postcode & City
Country
Main contact person
Phone number
Fax number
e-mail
3.  BILLING ADDRESS FOR THE CUSTOMER:
Company name
Registration number (VAT number)
Address
Postcode & City
Country
Main contact person
Phone number
Fax number
4.  SERVICE PROVIDER CONTACTS
Name / Darko Terzioski
Phone number / +389 2 3118321
Fax number / +389 2 3118321
E-mail /
5.  SERVICE DETAILS
Bitrate:
Protection: / No, SA=99,5% monthly
Terminal Address Endpoint A:
(demarcation point):
Interface
Terminal Address Endpoint B:
(demarcation point):
Interface
Medium x Terrestrial Other: ………………
Configuration x Point-to-point Point-to-multipoint
Remarks: The Customer is responsible for interconnection charges if any at both ends.
6.  CONTRACT TERM
Contract term is 12 months from the service activation date.
After expiration of the above stipulated contract term the service shall be renewed automatically for indefinite period of time in case there is no other agreement in writing between the Parties. Every Party can terminate the service with 30 days written notification in that extended contract term.
7.  CHARGES
Installation fee Monthly rental VAT-rate Currency Billing period
18% EURO monthly
Charges quoted above do not include VAT.
8.  PROVISION
Customer requested RFS date:
Estimated overall lead time: up to 4 weeks after receiving the signed Order Form
9.  ADDITIONAL INFORMATION
1.  The invoices for MRC shall be issued by the SERVICE PROVIDER in advance on a monthly basis by the 5th date of the month.
2.  The first invoice to be issued by the SERVICE PROVIDER shall contain the following payments
- Installation Fee;
- Monthly rental, on a pro rata basis, for the month of commencement of Service provisioning;
- Monthly rental for the current month.
10.  CUSTOMER DECLARATION
The Customer hereby applies for the service detailed above to be provided accordingly.
The Parties are in a process of negotiating a bilateral service agreement (Bilateral Agreement) which shall govern the provision of the services.
In case the final version of the Bilateral Agreement is not signed by both Parties, the Service Order Form herewith shall govern the provision of the services and the Customer accepts the conditions of the Frame Agreement FOR EXCHANGE OF PROVISIONING OF TELECOMMUNICATION SERVICES published on the web page of Bulgartel at http://bulgartel.bg/page/23 and shall be liable for all relevant payments until the end of the service term.
The Customer agrees to start the payments to the SERVICE PROVIDER in respect to this Service Order Form upon Service provisioning (service activation date) even if the final version of the Bilateral Agreement is not signed until that date.
SERVICE PROVIDER does not guarantee provisioning and/or availability of the service in case it is obstructed by reasons attributable to Customer and/or third party providers networks and equipment.
In case the service is canceled by Customer including if the service can not be implemented due to reasons attributable to Customer the latter shall be liable for all payments under section 7 herein until the end of the service term.
The Customer shall have the right to request cancellation of the existing service with 30 days written notification during the Initial term if he pays to the Service Provider the amount of 100% of the monthly rental contained in or related to the Service Order for the remainder of the Initial Term of the Service Order.
If the CUSTOMER fails to fulfil his obligations the Service Provider shall have the right unilaterally to terminate the Service with 2 days written notice. In case of unilateral termination by the Service Provider, the CUSTOMER shall be obliged to pay a penalty to the Service Provider amounting to the total sum of the monthly payments dues until the end of the initial term of the Services under the respective Service Order Form.
If the CUSTOMER fails to fulfil his obligations according to herewith Service Order Form and in case of unilateral termination by the Service Provider, the CUSTOMER shall be obliged to pay a penalty to the Service Provider amounting to the total sum of the monthly payments dues until the end of the initial term of the Services under the respective Service Order Form.

XXXXXXXXXXXX Bulgartel Skopje DOOEL

By: By:

Nikola Vasilev

Manager

Date: Date:

Business Address: Business Address:

Bulgartel Skopje DOOEL

Ul. Dimo Hagi Dimov br.38 lokal 2

1000 Skopje

......

Attn.: Department……………………… Attn.: Marketing and Sales Division

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