Job Description
Quality Advisor
The QIS Quality Advisor is responsible for the provision of technical assistance for quality improvement in targeted school-age afterschool programs as part of a county-wide quality improvement initiative.
MAJOR DUTIES AND RESPONSIBILITIES
This description reflects the essential functions of the position. The employee is expected to perform these and other job-related duties as may be required. Additions, deletions or changes may be made to this description at any time, without prior notice.
1. Provide on-site consultation and technical assistance to afterschool programs participating in the Quality Improvement System.
2. Review external data reports and draft letters of recommendations for program improvement.
3. Assist providers in the QIS self-assessment process, including the delivery of the self-assessment training and the facilitation of staff discussions around the PBC-PQA scoring.
4. Jointly develop a program improvement plan with afterschool provider based on external data report and maintain documentation of the programs progress.
5. Support the professional development of afterschool staff by linking them to various training and educational resources.
6. Support program staff in the implementation of skills and strategies acquired through various trainings.
7. Collaborate with coaches (if applicable) to assist programs in achieving goals specified in program improvement plans.
8. Participate in regular meetings of afterschool programs which include providers, parents, and resource agency staff.
General Duties
Ø Attends team and Prime Time staff meetings.
Ø Represents Prime Time at appropriate community and/or inter-agency meetings as assigned.
Leadership:
Ø Actively participates in working toward attaining the Prime Time shared vision for afterschool programs.
Ø Takes personal responsibility to role model behaviors consistent with Prime Time organizational values.
Customer Relations/Team Orientation:
1. Proactively identifies barriers to meeting customers’ needs and makes recommendations for ways to enhance customer service and value.
2. Demonstrates the ability to join others and work toward a common purpose through demonstrating collaboration, effective communication, and teamwork skills and abilities.
3. Appreciates differences and diversity of others, and deals with others in an honest and respectful manner.
Problem Solving and Initiative:
1. Demonstrates the ability to be flexible within a changing environment.
2. Exercises initiative; and proactive and creative problem solving.
3. Develops approaches to work and other suggestions that improve work flow and optimize results.
4. Demonstrates the ability to function effectively in a consultative or participatory environment.
5. Participates in researching or implementing best practices, and makes recommendations for implementation.
Planning and Execution:
1. Proactively identifies and shares obstacles to effective performance and incorporates feedback from team members, supervisor and others to improve overall performance.
2. Utilizes supervisor, whenever necessary, for support and coaching to maximize potential and achieve higher levels of performance.
3. Takes an active role in personal and professional development, through training (on-the-job and formal) and through incorporating feedback from others into performance.
4. Ensures that productivity levels are consistent with expectations.
5. Develops and/or participates in strategic planning processes, including monitoring and evaluating goal attainment, and developing milestones to track progress.
6. Manages and/or executes project plans to meet or exceed objectives and timelines.
7. Manages multiple priorities in order to maximize productivity, efficiency and effectiveness.
SOFTWARE/EQUIPMENT PROFILE
Commonly used software includes:
Ø Microsoft Office (Word, Access, Excel)
Commonly used equipment includes:
Ø Computer
Ø Copier
Ø Telephone
Working Conditions and Physical/Mental Requirements:
Ø Duties are primarily performed in a general office environment and the community.
Position and Duties Require:
1. Employee must travel to off-site facilities in visiting agencies throughout the community and participate in off-site meetings.
2. Access to transportation on a regular basis to attend off-site meetings and visit program sites and employee availability during non-traditional work hours (evening meetings).
3. Ability to communicate effectively in writing, using the English language, with or without the use of auxiliary aids or services.
MINIMUM QUALIFICATIONS:
Bachelor’s Degree in human services, health or related field, supplemented by a minimum of three years professional experience in programming, program development within a human services environment, preferably in elementary or middle school afterschool environment or equivalent education. Experience and training may substitute for the above (e.g. Master’s Degree with two years experience. With no degree, applicant must possess a minimum of seven (7) years experience as noted above).
- or -
An equivalent combination of education and experience may substitute for the listed requirements.
FLSA STATUS: Exempt
REPORTS TO: Director, Quality Improvement
I have read this job description and understand the scope of the position.
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(Employee) Date
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