The Labour Party

Labour Party

Job Description

Job Title:NationBuilder Support Officer

Responsible to:Head of Training, Development and Community Organising

Location:Labour Party Head Office (London) and Regional and Constituency offices around the country

Key Purpose:

  1. To provide support for NationBuilder users to set up and manage their sites and databases
  2. To provide training for NationBuilder users on how to build capacity in their campaigns using NationBuilder database
  3. To liaise with NationBuilder and other colleagues to resolve issues and bugs and support development work
  4. Work with Campaign Technology and Digital teams to coordinate support for NationBuilder users.
  5. To work with Head of Training and other colleagues to recommend and manage a sustainable long-term volunteer management system.

Specific Responsibilities:

  • Work with Campaign Technology and Digital teams to coordinate support for NationBuilder users.
  • Provide training and support for target seats using Nationbuilder to generate volunteer leads, communicating with activists and using the database to manage lists.
  • Liaise with NationBuilder and other colleagues to resolve issues and bugs and support development work.
  • Assist the setup new Nationbuilder websites for local parties, candidates and MPs.
  • Support Nationbuilder Users with website content.
  • Support local parties in writing and sending emails.
  • Support regions and CLPs with digital campaigning.
  • Support regions and CLPs with capacity building.
  • Load approved emails and build landing pages.
  • Create and edit webpages.
  • To work with Head of Training and colleagues to ensure the Party has a long term and robust volunteer management system in place.
  • Any other duties as required

Labour Party

Person Specification

Skills / Abilities

  • Self-motivated.
  • Ability to motivate others.
  • Proven leadership qualities.
  • Positive problem solving attitude.
  • Basic knowledge of HTML.
  • Flexible and imaginative approach to resolution of issues.
  • Attention to detail.
  • Ability to learn from experience.
  • Ability to handle competing priorities.
  • Ability to work to tight deadlines
  • Ability to work alone and in teams, and provide leadership where necessary.

Experience

Essential

  • Experience of campaigning with volunteers.
  • Experience of campaigning with NationBuilder.
  • Knowledge of content management systems.
  • Experience of writing and sending emails for a voluntary organisation.
  • Strong copywriting, editing and proofreading skills.

Desirable

  • Experience of writing copy for online campaigns.