Chabot College

Course Outline for Workplace and Interpersonal Skills Education I, Page 1

October 1999

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Chabot CollegeOctober, 1999

Course Outline for Psychology-Counseling 37A

WORKPLACE AND INTERPERSONAL SKILLS EDUCATION I

Catalog Description:

37A - Workplace and Interpersonal Skills Education I2 units

Development of critical skills to enable students to internalize and use abilities. Effective life management skills transferable to the workplace. Achievement of goals while maintaining dignity and respect for oneself and others. Enhancement of self-esteem, identification of individual talents, creation of internal motivation and drive to expand talents and assume responsibility. 2 hours.

Prerequisite Skills:

None

Expected Outcomes for Students:

Upon completion of the course students should be able to demonstrate:

  1. an awareness of the building blocks for self esteem;
  2. the ability to develop clearly defined growth goals;
  3. an understanding of the basic principles of self-responsibility; increased degree of acceptance of responsibility for themselves;
  4. ability to develop healthy workplace and personal relationships;
  5. knowledge of coping skills, including stress management techniques;
  6. increased skills in conflict resolution and anger management strategies
  7. ability to set specific and immediate goals with detailed plans for achievement
  8. ability to relate effectively (personal and workplace)
  9. understanding of cause and effect—consider consequences before action.
  10. use of change management techniques.

Course Content

  1. Curriculum overview
  2. Defining rules of the game
  3. Discussion skills; critical thinking skills introduced
  4. Affective Skills Inventory
  5. Self-Esteem I (basic human needs, understanding self-esteem—internal source, unique talents, positive focus, integrity—personal, community, workplace, humanness)
  6. Responsibility I—basic principles of self-responsibility
  7. What you do makes a difference
  8. Personal Power
  9. Behavior Loops
  10. You Always Have a Choice
  11. The Vocabulary of Power
  12. Gaining Control—The basis of personal power
  13. Responsible and Non-responsible statements
  14. Relating Effectively I
  15. Listening Skills
  16. Listening for Understanding: content and feelings
  17. Non-Verbal Communication
  18. Responding to indicate understanding
  19. Behavior Loops: Sending
  20. Problem Solving and Goal Setting
  21. Creating goals
  22. The Power of Role Models
  23. Internal Motivation
  24. Resolving Group Problems
  25. Empowering Others to Resolve Problems
  26. Resolving Your Own Problems
  27. Creating Growth Goals

Methods of Presentation:

  1. Lecture
  2. Discussion
  3. Assessment
  4. Lab

Typical Assignments

  1. Completion of the Affective Skills Inventory
  2. Role-plays—Verbal Communication—students demonstrate knowledge and practical applications by responding to scripted situations

Methods of Evaluating Student Progress:

  1. Student self-assessment
  2. Instructor observations
  3. Individual interviews
  4. Participation
  5. Completion of personal development profile workbook activities

Textbook(s) (Typical):

Lifelines, Sharan B. Merriam, M. Carolyn Clark, Jossey-Bass Publishers, 1991

Special Student Materials:

Personal Development Profile Workbook (revised with permission from Personal and Social Responsibility program by Constance Dembrowsky, Institute of Affective Skills Development, 1988)

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