ARTC Enquiries and Correspondence Snapshot Report

Enviroline (voicemail): 15 Apr 2016

Event Type / Enviroline (voicemail)
Event Date / 15 Apr 2016 2:00 PM (GMT +10)
Event End Date / 15 Apr 2016 2:00 PM (GMT +10)
Location / Hunter Valley, Gunnedah
Summary / The railway yard across from my property is very dangerous. The fence is either falling down, has fallen down, or cut open in many spots. I'm a concerned Mum (who lives across the road) and always see kids in there getting up to no go. I know they're trespassing, but I think ARTC should try to improve the fence/put in a new fence?
Issues / Property: Property - Fencing
Projects / ARTC Enquiries and Correspondence
Restricted to / Selected Projects Only

Stakeholders:

Full Name / Organisation / Address / BH Phone / Mobile / Email / Linked Projects /
Shawls, Lorraine / 75 Polding Street
MURRURUNDI NSW 2338
AUSTRALIA

Team Members:

Full Name / Organisation / Phone / Mobile / Email / Projects /
Opie, Gemma / ARTC / 08 8217 4270 / 0477 396 778 / / ARTC Enquiries and Correspondence (Team Leader)

Actions:

Set By / Assigned To / Initiated / Deadline / Resolved / Action Requested / Action Taken / Projects /
Opie, Gemma / Opie, Gemma / 15 Apr 2016 1:30 PM / 29 Apr 2016 1:30 PM / 15 Apr 2016 4:00 PM / Acknowledged receipt of correspondence / Gemma returned Lorraine's call. / ARTC Enquiries and Correspondence
Opie, Gemma / Location, Muswellbrook / 15 Apr 2016 4:00 PM / 29 Apr 2016 5:08 PM / Directed to Sean for follow up. / ARTC Enquiries and Correspondence


Enviroline (voicemail): 15 Apr 2016

Event Type / Enviroline (voicemail)
Event Date / 15 Apr 2016 2:00 PM (GMT +10)
Event End Date / 15 Apr 2016 2:00 PM (GMT +10)
Location / Hunter Valley, Maitland
Summary / I have a complaint about the trains. This past week they have been so bad. They're speeding and the wagons all bang into one another. Yesterday morning at 9:30am was really bad.
Issues / Operational: Noise: Noise - Bunching and stretching,
Operational: Noise: Noise - Passby
Projects / ARTC Enquiries and Correspondence
Restricted to / Selected Projects Only

Stakeholders:

Full Name / Organisation / Address / BH Phone / Mobile / Email / Linked Projects /
Gillis, Clare / 9 Miller St
MAYFIELD WEST NSW 2304
AUSTRALIA / 02 4968 0491 / 0411 854 255 / ARTC Enquiries and Correspondence

Team Members:

Full Name / Organisation / Phone / Mobile / Email / Projects /
Opie, Gemma / ARTC / 08 8217 4270 / 0477 396 778 / / ARTC Enquiries and Correspondence (Team Leader)

Actions:

Set By / Assigned To / Initiated / Deadline / Resolved / Action Requested / Action Taken / Projects /
Opie, Gemma / TTM, Broadmeadow / 15 Apr 2016 4:00 PM / 16 Apr 2016 4:00 PM / Emailed TTM to ID operator. / ARTC Enquiries and Correspondence
Opie, Gemma / Opie, Gemma / 15 Apr 2016 2:00 PM / 19 Apr 2016 2:00 PM / 15 Apr 2016 4:30 PM / Acknowledged receipt of query / Returned Clare's call. / ARTC Enquiries and Correspondence

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