Active TS/SCI Clearance with Full Lifestyle Polygraph

Tammie Koontz

5985 Florey Road. Hanover MD, 21076

P: (410) 379.8344 E:

Objectives: A competent, reliable, and committed professional, with a proven record of success in assuming increasing levels of responsibility. Seeking a challenging position in office administration with a progressive organization that values dedication, outstanding performance with management potential.

Highlights of Qualifications:

·  Active TS/SCI clearance with full lifestyle polygraph

·  Extensive experience in office administration, and customer service, in a wide range of challenging situations

·  Experienced in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook

·  Pursuing Bachelors Degree in Business Administration

·  Certified Internal Quality Auditor

·  Highly capable of training and mentoring individuals in a team environment

·  Efficient at multi tasking and organization

·  Highly motivated, results oriented, great attitude and strong Professional customer service skills

Software Languages:

Microsoft Windows 2000 and Widows XP: Proficient in Word, Excel, and Outlook; Familiar with Microsoft Access and Power Point

Training/Education:

·  Currently Pursuing Bachelors Degree

·  2007 Howard County Community College 6 Credit hours
2000 University of Maryland University Europe 32 Credit hours

·  1992 University of Maryland University Asia 18 Credit Hours-General Studies

·  Pursuing Certification in Microsoft Office Suite

·  Microsoft Word - May 2007

·  Microsoft Outlook - May 2007

·  Microsoft Power Point- May 2007

·  Microsoft Excel- May 2007

·  Microsoft Excel Advanced- May 2007

·  Introduction to the Internet- May 2007

·  Procas Time Administration

·  ISO 9001 Quality Internal Auditor –March 2008

·  Lead and Mentoring class 40 hours October 2003.

·  Military Home Accreditation September 2001

·  Child Development Associate Credential April 2000. Renewed 2004

·  Completed all 12 of U.S. Army Training Modules

·  Director/Provider training classes August 2001 Instructor Joe Perrault,

·  CPR, First Aid, Accreditation training, SIDS training,

·  Child Abuse training, Medication Class: May 04, SIDS, Autism, and Hypotonia training.

·  TAEYC workshops on emergent curriculum, Art with young children, Developmentally appropriate practices, Obtaining your CDA; Instructor,

Employment History

2006 – Present Vision Systems & Technology, Inc.

Corporate Administrator/Office Manager

·  Responsible for all office management functions. Assists the Executive Director in completing and following through on administrative problems and actions.

·  Acts as a liaison to Department of Human Resources.

·  Performs word processing, typing, creates, and maintains files.

·  Assists in preparing reports, budgets, fiscal reports, contracts and other records and procedures. Maintains an inventory of office supplies and equipment. Orders materials and supplies.

·  Process bills for payment.

·  Responds to requests for general information

·  Assists in the preparation of special materials for presentations.

·  Oversees the Internet/Intranet web site of the organization and daily operations

·  Web Content Manager- Responsible for the maintenance and update of items on the web. Update both the corporate and the employee intranet.

·  Inventory Control-Responsible for tagging, receiving, and maintaining all Inventory

·  PROCAS Administrator- Responsible for the overall administration of PROCAS time system; including - inputting charge numbers for new employees, assigning login and passwords; responsible for completing expense reports for all employees; responsible for technical and troubleshooting any problems with Procas. Created the users manual for PROCAS time.

·  Created Standard Operations Manual for the daily operations of the corporate office.

·  Assists as part of the production team for various proposals.

·  Provide technical information for DoD-funded research and development for several Small Business Research proposals

·  Proposal Coordinator - responsible for updating SharePoint with data calls and other items needed.

·  Work directly with Event Management for coordination of all events such as Holiday Parties, Recruitment fairs, Summer Picnic, contract award parties; prepare materials for Job fairs and support hospitality events.

·  Provide HR duties and support in the absence of company HR section Duties include: Employee orientation, employee exit interviews, preparing and sending out welcome packets, Enrolling new employees in benefits, ensuring that any issues were directed to the appropriate personnel, worked closely with HR manager when issues arose to solve them quickly. Preparing NDA’s, and various other paperwork.

·  Certified Internal Quality Auditor for the QMS. Act as the QMS assistant to the Lead Auditor; processing audits; write effective and objective reports that provide management the opportunity to makeeffective corrective actions.

·  Take notes and prepares meeting minutes.

11/06/2004-9/29/2007 Fort Meade Child Development Center.

Lead Education Technician

·  Efficient at multi tasking and organization

·  Supervise staff of up to 7 Personnel

·  Implemented Mentor Program

·  Arrange conferences

·  Design functional forms in order to create continuity and uniformity

·  Coordinate and plan special events with outside organizations Create and Lead internal training courses, orientations, and conferences.

·  Responsible for creation and distribution of organization publications

·  Manage daily operations of room Maintained accountability and suspense logs

·  Conducts security checks and records on appropriate forms

·  Utilizes office automation systems and various software applications

·  Am internet proficient, efficient in various computer programs

104/07/2003-9/07/2004 Grafenwoehr Child Development Center.

Child and Youth Program Technician

·  Single point of contact for Military VIP's and Media

·  Ensured office administrative duties were completed by suspense dates

·  Coordinated completion of training for staff members and documented appropriately

·  Lead orientation for new providers and incoming customers

·  Responsible for continual analysis and upgrade of program requirements for content

·  Routinely worked with regulations and sop's

·  Assisted and implemented daily staffing schedule

·  Received and disbursed money for services rendered

·  Accountable for reservations Assisted customers, and provided technical guidance

·  Efficient at multi-tasking and organization , Conducted program observations, and implemented changes where needed

·  Coordinated and completed calendar for training and special events

·  Coordinated with outside organizations for special events

·  Created and implemented Mentor Program

08/01/2000-6/04/2002 Darmstadt, Child Development Center.

Star Provider

·  Established and maintained records management system for children's files,

office correspondence, registration and attendance records.

·  Responsible for monetary disbursements and office financial records

·  Developed, prepared and instructed various courses both at local and national level Provided technical guidance and training

·  Routinely worked with Regulations

·  Maintained financial and individual records Prepared monthly calendars, appointments and business correspondence

·  Created Standard Operating Procedures for business

·  Efficient in various computer programs including, Microsoft Office, PowerPoint, Word, Excel, and Works

References Available upon request