CURRICULUM VITAE

Pradeesh.C.V.
Dubai, UAE.
Mob : +971557342705
E-mail :
EXECUTIVE PROFILE- IT Manager | Project Manager /

Seeking a senior level management assignment with an organization of repute to add further business value

Professional Profile

Dynamic IT professional with over 12 years of experience in managing and delivering Information Technology and Software Development projects across Insurance(CRAWFORD Insurance, QFBuilders), Finance (FASTENCASH Money Transfer Services Ltd),Construction Companies(Quality First Builders LLC) Health care(British medical council), Real estate(SWAYAM Group), Manufacturing, Retail, and Education industries. MBA (Project management) from University of Sunderland London, UK and PGDM from University of Wales London UK with 5+ years in leadership roles as Project Manager, IT Head and Operation Manager in London UK. At present working as IT Manager in Dubai.

Areas Of Expertise / Profile Highlights
Strategic & Tactical Planning
IT auditing and consulting
People Management
Off-shore Team Management
Relationship and Team Building
Process Development
Operation Management
Change Management
Coaching and Mentoring
Software Architecture
Process Reengineering
Planning / Scheduling
Technical / Analytic Reports
Programming / Coding
Technical Support
Technical Skills / Expertise in all phases of project management including initiation, scheduling and planning, systems design and development, quality control, product release and delivery, technical support and troubleshooting.
Expert in managing Information Technologyand Software Development projects such as ERP,E-learning management system, project management system, web applications and office management systemsfor Insurance(CRAWFORD Insurance, QFBuilders), Finance (FASTENCASH Money Transfer Services Ltd), Health care(British medical council), Real estate(SWAYAM Group), Manufacturing, Retail, and Education industries.
Expert in information technology risk assessments, IT audits, and IT consulting engagements.
Experience in PRINCE2 project management methodology.
Experience as IT head in a financial organization over 3 years in UK
Experience as Project Manager in London over 4 years.
Proficient at creating and implementing managerial and technical plans and strategy.
Consistent ability in aligning IT with individual business goals.
Proven knowledge and hands-on experience in the areas of strategic planning, performance management, operation management, governance, risk management, compliance, quality management and service management and governance oversight.
Expert in Performing information control reviews which include application control review, system development standards, operating procedures, system security procedures and standards, programming controls, communication controls, backup and disaster recovery, and system maintenance.
Expert in planning, software development, requirements analysis, coding and database design.
Skilled in building excellent relationship with clients and team members, which helps to delegate efficiently and motivate team members to achieve on time project completion.
Strong analytical, problem-solving and decision making skills.
Extensive experience in agile and scrummethodologies.
Windows: 2000/03/08//Win8/7/ XP
Web Technologies: PHP, MVC frame works, ASP.NET, AJAX, XML, JQUERY, CSS, HTML, JS,
Software Languages: C, C++
Virtualization : VM-Ware
Databases: SQL, MySQL
Integrated Development Environment: Macromedia Dream Viewer
Software Packages: MS Office, Adobe Photoshop
Project management methodology: PRINCE2

Able to anticipate issues and create new systems that streamline operations, resolves concerns and improves efficiency.

Expert in developing and implementing an effective organizational, staffing and resource management structure.

Adept in Team Development and People Managementthrough consensus building, promotion of positive environment, teamwork spirit, competence development, providing efficiency, issue resolution, motivation and mentoring.

Expertise in Disaster Recovery and Business Continuity.

Technical expertisein the area of IT Infrastructure Management - from procurement to deployment of hardware/software, vendor due diligence.

Demonstrated success in developing seminars and training programs for different industries.

Professional Experience

WINTECH Computers LLC.P.O. BOX: 232058, DUBAI - UAE (Feb 2014-Present)

Designation: IT Manager – GCC Operations

  • Actively involved in the planning and development of company business goals and strategy.
  • Involved in budget preparation, sustenance planning, risk management and disaster recovery planning.
  • Monitoring fund balances of assigned programs and related financial activity for the purpose of ensuring that allocations are accurate.
  • Focusing on benchmarking, evaluation and process improvement initiatives aimed at growth of IT infrastructure and IT systems.
  • Maintaining regular interaction with stakeholders for definition of business and systems requirements for implementation of new technology.
  • Coordinating,managing and monitoring the workings of various departments in the organization.
  • Scheduling and conducting detailed audits of information technology systems and infrastructures to verify systems are secure and support the related applications and business processes.
  • Responsibilities included auditing controls over existing systems and ensuring full compliance with regulatory guidance and internal policies & procedures.
  • Reviewing audit conclusions with Management and taking corrective actions.
  • Formulating and implementing departmental and organizational policies and procedures to maximize output.
  • Ensuring adequate staffing, enhancing productivity of personnel and achieving objectives within budget.
  • Overseeing the administration and maintenance of the company's infrastructure, and directing more junior innovators when necessary.
  • Identifying opportunities for improvement and making constructive suggestions for change.
  • Communicating effectively with clients to identify needs and evaluating alternative business solutions.
  • Continually seeking opportunities to increase client satisfaction and deepen client relationships

FASTENCASH Money Transfer Services Ltd, 144 High Street North, E6 2HT, London(May 2011-Jan2014)

Designation: IT Head

  • Framing and executing robust IT strategies; formulating policies and planning recommendations to the management on Information system.
  • Pioneering planning and analysis of entire IT operations along with establishing of short / long term budgets for the preparation of IT blueprint for the organization.
  • Collaborating with internal business partners and IT personnel to define & refine business strategies and support operational processes; spearheading system implementation & up-gradation initiatives.
  • Directing teams to ensure compliance with best practice project disciplines, monitoring their effectiveness, mentoring and instituting quality systems.
  • Mitigating risk factors through careful analysis, planning and communications. Anticipating and managing change effectively in rapidly evolving global business environments.
  • Maintaining continuous alignment of program scope with strategic business objectives and making recommendations to modify the program to enhance effectiveness of business result or strategic intent.
  • Conceptualizing, implementing, monitoring and supporting IT infrastructure required to allow smooth functioning of all departments of the company.
  • Liaison with Board and ED. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. Collaborate with business stake holders to align and prioritize current and future IT initiatives in supporting business objectives.
  • Maintaining effective working relationships with the members of local Senior Management, the heads of the business, service units and staff and understand their needs and provide effective solution by aligning IT with their individual business goals.
  • Developing and conducting auditing procedures, with a specific focus on information technology controls, that provide for the proper study and evaluation of the system of internal controls designed to safeguard assets and ensure the accuracy and reliability of data, monitor adherence to prescribed procedures, and assess the efficiency of operations and the application of sound business practices.Ensuring that audit work conforms to Global Audit policies and procedures.
  • Reporting audit findings and making recommendations for correcting unsatisfactory conditions, improving operations and reducing costs.
  • Follow-up and perform validation of remediation activities to ensure control issues are effectively resolved.
  • Implementing IT SOP, IT purchases and Vendor management of money transfer company.
  • Supervising the installation and maintenance of required computer hardware, software and networking facilities in the organisation.
  • Responsible for reliable performance and security of IT systems of all the branches and agents.
  • Utilize analytical and problem solving abilities and anticipate issues and create new systems that streamline operations, resolve concerns and improve efficiency.
  • Responsible for improving internal and outsourced IT service delivery in line with business goals.
  • Designing and delivering thorough and well-organized quarterly training to new hires.
  • Providing strategic direction during the IT implementation stages.
  • Monitoring staff and team performance and provide training if necessary
  • Performing new program requirements analysis, spec generation and lead software development.
  • Reviewing financial reports and data generated by the money transfer software.
  • Additional responsibility for reconciliation of entire company accounts.
  • Maximizing value derived from technology solutions by identifying potential new technologies.

SYMBUSIS Ltd , 102 Cranbrook Road, IG1 4NH, London,(May 2011-Jan 2014)

Designation: Project Manager

  • Working closely with clients to understand the business requirements and developing business solutions.
  • Good relationship management with customers, vendors, employees and stakeholders to develop an effective organizational, staffing and resource management structure in alignment with business goals.
  • Performing team administration routines including delegation of Project Tasks to the Members and monitoring their progress, while mentoring the team.
  • Delivering and implementing the IT Projects as per scheduled deadlines; planning and coordinating post-implementation and maintenance support to the technical support team and clients
  • Executing and maintaining project/program management processes and disciplines in the areas of: program schedule and quality management; communications management; cost management; risk / issue management; change management.
  • Supervising project teams including designers, programmers, database managers, testers and other internal project staff.
  • Participating in IT audits, preparing audit findings and assist in preparing a formal written report of the audit showing the purpose and scope of the completed audit, the conclusion and any findings and related recommendations.
  • Meeting regularly with interdepartmental work group to monitor and evaluate work progress, discuss policy issues and recommended service improvements.
  • Prioritizing and coordinating tasks to complete projects within deadlines. Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.
  • Guiding teams in the development of database design for different projects which Improved the consistency, recoverability and accessibility of data.
  • Managing and directing all phases of the software development lifecycle for dozens of industries including real estate, health care, retail and telecommunication industries.

WBpro LLC, P.O. Box 160188, Altamonte Springs, FL 32716, USA

Designation: SrSoftware Engineer April 2007– July 2010)

Project Manager(July 2010– May 2011, Contract)

  • Team lead and technical lead for developing E-learning software for Insurance Company – Crawford (USA). KmcOndemand is a complete software suite to manage E-learning, KMC managers, LMS managers, Account managers, Group managers, Supervisors and Learners. This is cutting-edge software, services, and tools planned and developed exclusively for the insurance industry. KmcOndemand works with customers to build a culture of on-demand learning & performance support – and realize a measurable return on education.
  • Worked in a team of 4 in developing a multi- Agent based automated testing tool for Object Oriented Software. The tool performed three types of white box testing techniques; mutation based testing, capability assessment testing and inter-procedural testing.
  • Project lead for development of project management systems used in insurance company “Quality First Builders”, USA. This is advanced software to manage all insurance related activity (administrator, project manager, adjuster, insured and vendors) into a single platform to increase the efficiency and reliability.
  • Coordination of off-shore and onsite teams which included designers, developers and testers.
  • Consulted with clients to acquire requirements, explain procedures and respond to their questions.
  • Function in a multi-dimensional role involving business consulting with clients, architecting business solutions and implementing the solutions.
  • Responsible for project development using agile methodology.
  • Actively involved in analysis, design and development of project related modules and database.
  • Conducting training sessions for team members on the potential uses of particular software, system and other technologies.
  • Verification and testing of each module in line with customer requirements.
  • Communicate with both client and employees and submit report on daily basis.

ShrishtiInformatcis. Cochin, India (Sept2004 – April 2007)

Designation: Software Engineer

  • Project Manager for Payroll management system. The basic functionalities included record employee’s details, handling mid-year tax code changes, attendance management, leave request management, employee salary attributes management, record employee's tax and loan deductions on every payday, generate payroll data to be send to tax dept. and employees in real timeincluding starter and leaver information, provide integrated calculators to help to work out statutory payments such as statutory sick pay maternity pay.
  • Developed and managed more than 25 different application, e-commerce and web sites for different industries

EDUCATIONAL QUALIFICATIONS

Master of Business Administration, University of Sunderland, London, UK(2013)

Post Graduate Diploma in Management(PGDM)from University of Wales, London, UK(2011)

Bachelor of technology( IT), Pondicherry University, India(2004)

Personnel Details

Nationality: Indian Sex : Male

Language Known : English, Hindi, Malayalam& Tamil Age : 34

Reference

Available on demand

Pradeesh.C.V