CLASS CODE: 1618
PAY GRADE: 422

CLASS TITLE:REVENUE ADMINISTRATOR II

ALLOCATION FACTOR(S)

This is work managing the activities of two or more functional areas including but not limited to establishment, collections, enforcement, taxpayer education, and civil investigations. The primary duty of an employee in a position allocated to this class is to spend the majority of time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward, or discipline subordinate employees or to effectively recommend such actions.

EXAMPLES OF WORK PERFORMED:

(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. Examples of work performed are not to be used for allocation purposes.)

  • Motivates employees to improve the quality and quantity of work performed.
  • Plans work loads, work flows, deadlines, work objectives and time utilization with employees.
  • Evaluates employees through establishing evaluation criteria and responsibilities and meeting regularly with employees to ensure the established criteria are met.
  • Trains employees in methods for performing an effective and efficient job.
  • Communicates on a regular basis with employees both individually and in staff meetings.
  • Directs the work of employees to ensure best use of time and resources.
  • Plans, assigns, and supervises the activities associated with the administration and collection of various taxes or child support activities assigned to the Department of Revenue.
  • Instructs personnel in the proper procedures and informs them of law and rule changes.
  • Assists taxpayers, child support clients and agency personnel by providing information on all laws administered by the Department of Revenue.
  • Collects tax and license revenues and forwards funds to appropriate state agencies.
  • Reviews completed case work to determine necessary legal action to effect collection.
  • Holds conferences with taxpayers who have requested hearings under their Rights of Appeal in an attempt to resolve problems to the mutual benefit of the State and the taxpayer.
  • Ensures the office is operated in accordance with agency and program rules, regulations, and applicable laws.
  • Controls and maintains an area office rapid deposit operation.
  • Ensures all necessary internal controls are in place to safeguard State of Florida assets.
  • Acts as liaison with local banks and post office officials concerning state treasury deposits and tax remittances.
  • Prepares reports and analyses concerning activities within the area.
  • Coordinates, provides, and monitors office maintenance and logistic support for Collection and Enforcement, Audit and Ad Valorem sections.
  • Represents the department during court litigation.
  • Performs related work as required.

KNOWLEDGE, SKILLS AND ABILITIES:

(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)

  • Knowledge of accounting or tax auditing methods, principles and procedures.
  • Knowledge of a tax administration program area.
  • Knowledge of the principles and techniques of effective communication.
  • Knowledge of basic mathematics.
  • Knowledge of evaluation techniques and program planning.
  • Knowledge of methods used in verifying and analyzing data.
  • Ability to supervise people.
  • Ability to plan, direct and coordinate activities relating to the collection of tax revenues.
  • Ability to disseminate accurate information relating to revenue laws.
  • Ability to examine financial records and determine tax deficiency.
  • Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
  • Ability to understand and apply laws, rules, regulations, policies and procedures.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.

MINIMUM QUALIFICATIONS

EFFECTIVE:

7/1/2001

HISTORY:

08/19/1998

06/20/1996

04/11/1995

05/25/1989

01/01/1984