Job Description

Our Company

We build transformational fibre optic infrastructure for the UK, empowering the UK’s economy and society. Our pure fibre infrastructure transforms the way governments, businesses and consumers communicate.

Our Team

We hire the best teams to deliver on our commitments. We embrace collaboration with customers and colleagues and strive for the highest levels of trust and respect. We are nimble, quick and exact in delivering our commitments and are honest in our beliefs, strong in our actions and deliver on our promises. At every level we strive to be transparent in the things that we do and in the decisions that we make. We value the uniqueness, creativity and innovation each employee brings to our company, and offer an environment where our people define and achieve success.

Please visit our website for more information at

The Position

Job title: / Technical Pre-Sales Consultant
Department: / Pre-Sales
Location: / Home based
Reports to: / Head of Pre-Sales

Job Purpose

  • To provide customer facing presales support for Partner Markets, Service Provider and Mobile accounts. Enable City Fibre to achieve the status of Trusted Technical Advisor to our target customer base.
  • To act as the solution design authority for customer opportunities, interpreting customer requirements and translating these into network solutions in line with CityFibre strategy.
  • Presenting solutions back to customers, gaining all internal approvals and ensuring internal governance processes are followed.

Key Responsibilities

  • Gathering customer technical requirements and working with customer and CityFibre teams to develop compelling technical solutions.
  • Produce accurate fibre optic route designs and associated technologies for large projects.
  • Build cost models and guide the commercial teams on the most profitable approaches to building solutions, enabling commercial and finance teams to have a full understanding of the appropriate commercial models for solutions
  • Provide customer facing technical pre sales support to target customers, including all technical and product related elements of presentations, quotations, proposal, contract and bid documents
  • Handover of pre-sales design to project delivery team

Driving success of the CityFibre business with the following responsibilities:

  • Manage the internal design and costing process, including operational approvals encompassing technical architecture and associated internal departments.
  • Prepare high quality proposal material for customer presentations and large complex tender responses.
  • Support contract negotiation and development taking responsibility for the technical aspects of large customer contracts.
  • Liaise with the Product team to ensure solutions are supportable and in line with strategy.
  • Provide valuable input into opportunity qualification, win strategies, commercial discussions and solution design.
  • This is a role that requires an ability to work under pressure and to challenging deadlines.

Key Relationships

Internal

  • Account Teams and Business Development
  • Product
  • Planning and Operational Teams
  • Project Delivery

External

  • Customer – Technical influencers and decision makers
  • 3rd party approved partners and vendors

Knowledge & Experience

Essential

  • Communication skills – ability to understand and present technical solutions to mixed audiences.
  • At least 5 years’ experience in a Presales role designing solutions for large service providers or MNO’s incorporating fibre optic infrastructure and transmission networks.
  • Strong credibility and experience in network design, construction, dark fibre networks, metro and long distance carrier networks and full understanding of Ethernet and associated VPN architectures.
  • Experience in responding to complex, high value major bids incorporating appropriate technologies and solutions.
  • High quality written and oral presentation skills.
  • Excellent inter-personal skills with the ability to work well within a virtual team environment.

Qualifications

Essential

  • Education to degree level in a technical subject is preferred.
  • Experience designing optical networks, incorporating DWDM.
  • Ability to use network design tools and software drawing packages eg. Google Earth, etc.
  • Ability to travel
  • Up to date on Service Provider and MNO market trends (e.g. small cells & 5G deployment)
  • Knowledge of project management tools and disciplines

Competencies

  • A strong determination to succeed
  • Ability to work under pressure and to challenging deadlines.
  • Methodical thinker able to deliver complex network designs
  • Results orientated
  • Positive and professional attitude.
  • Excellent written and verbal skills
  • Passionate about the potential to do something new and different in the UK telecoms market

Whilst every effort has been made to ensure this job description provides a comprehensive overview of the responsibilities of this role, all employees may be required to undertake other reasonable tasks as requested

from time to time.

We are an equal opportunities employer and welcome applications from all suitably qualified persons

regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Please send your application to

and enter the title of the position in the subject line of your email.

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