Curriculum Vitae of H.E.M. Steps05/12/2013 18:12:00 A12/P12
Personal info
Surname: / StepsNames / Hans Egidius Marie
Mobile / 0031-6-44147171
E-mail /
Website /
LinkedIn /
DOB / 07-02-1974
Nationality / Dutch
Languages / Dutch (mother tongue), English (fluent), German (conversational), French (learning)
Residence / Amsterdam, Maaseik
Company / Freelance Company. Steps Quality Services BV, VAT: 822675882B01 Reg: 50321013
Key words / Functional test expert with a vast 14 years experience in complex test projects.
Certification: ISTQB foundation and practitioner, TMap, PrinceII, Itil
Desired jobs / Test strategist, Test management, Test coordination, Test analysis, Project management
Summary / 14 years in testing complex software products.
10 years in leading test positions. Managed up to 25 people.
Coached testers.
12 years hands on test experience.
Replacing project leader.
Expert in Agile testing, V-Model, heuristic testing, structured testing and creating out of the box test approaches.
Banking: KBC, ABNAmro, BNPParibasfortis, ING, Rabobank, Obvion.
Insurance: Zwitserleven, Interpolis, Clerical Medical.
Technical: Testhuis, Sony, TomTom, Vodafone, OCE, D-Reizen.
Healthcare: Atrium MC, PIE Medical.
Other: Tjip, Atos.
Certification: ISTQB foundation and practitioner, TMap, PrinceII, Itil.
Education
HTS-electrotechniek, Utrecht, Specialization Telematica-Technisch commercieel / 01-09-1996 – 29-08-2000MTS-electrotechniek, Sittard, Da, Tm, An / 01-09-1994 – 01-06-1996
HAVO, Sittard, Ne, En, Du, Wi, Na, Sk, Bi, Ak / 01-09-1986 – 01-06-1993
Courses and study
This CV is confidential and therefore it needs to be handled as such.
Only offer this CV to a client after the approval of Hans Steps and the discussion of detailed information about the assignment 1/8
Curriculum Vitae of H.E.M. Steps05/12/2013 18:12:00 A12/P12
Cloud testing / 2013SEO / 2013
SEPA / 2013
Mortgages / 2012
RUP / 2009
French / working
SAP overview / 2009
Projecenleiden / 2008
CMMi training / 2008
Praktischleidinggeven / 2008
TMap professional advanced / 2007
Prince2 foundation / 2007
Testframe / 2007
Itil foundation / 2007
Life400 Advanced / 2006
ISEB Practitioner (ISTQB) / 2005
Testing industry awareness / 2005
ISEB foundation (ISTQB) / 2004
Insurability foundation / 2004
Quicktest Professional Advanced course / 2004
Quicktest Professional user course / 2004
Projectmatigwerken / 2002
FunctioneelTesten / 2002
IntroductieTestdirector / 2001
IntroductieWinrunner / 2001
Bedrijfshulpverlening / 2001
Fundamentals of Rational Rose / 2001
Object oriented analysis and design with UML / 2001
This CV is confidential and therefore it needs to be handled as such.
Only offer this CV to a client after the approval of Hans Steps and the discussion of detailed information about the assignment 1/8
Curriculum Vitae of H.E.M. Steps05/12/2013 18:12:00 A12/P12
Experience
This CV is confidential and therefore it needs to be handled as such.
Only offer this CV to a client after the approval of Hans Steps and the discussion of detailed information about the assignment 1/8
Curriculum Vitae of H.E.M. Steps05/12/2013 18:12:00 A12/P12
Role/Tool/Method / Time (yr) / LastAgile en Scrum / 3 / 2014
ALERT® / 2 / 2011
Auditing test process / 2 / 2011
Basel II / 0,5 / 2007
Black box testing / 12 / 2014
BMC (bug management console) / 1 / 2011
Boundaryvalue analysis / 14 / 2014
Chain testing/ E2E testing / 12 / 2014
Clarity / 0,5 / 2009
CMMi / 1 / 2009
Context driventesting / 12 / 2013
Data warehouse testing / 0,5 / 2008
Dataflowtechnique / 13 / 2014
Decisiontables / 13 / 2014
DSDM / 0,5 / 2007
Elementarycomparison / 13 / 2014
Exploratorytesting / 10 / 2014
Functionalacceptancetesting / 13 / 2014
Functionalanalyst / 0,5 / 2009
Functionaltesting / 14 / 2014
Heuristictesting / 10 / 2014
HL7 / 0,5 / 2011
Internet banking / 4 / 2014
Isabel / 0,5 / 2009
ISEB/ ISTQB / 8 / 2014
Life400 / 1 / 2008
Lotus Notes, as a user / 2 / 2014
Mantis / 2 / 2011
MercuryQuality Center ALM 11.5 / 10 / 2014
Mobile testing / 2 / 2014
Norkom / 0,5 / 2012
Oracle webforms / 0,5 / 2007
Prince II / 2 / 2008
Project management / 1 / 2012
Putty / 0,5 / 2012
Quicktest pro 9 / 1 / 2010
RationalUnifiedProcess (RUP) / 3 / 2012
Regressiontesting / 10 / 2014
Responsivetesting / 2 / 2014
REST interface / 0,5 / 2012
Risk requirementbasedtesting / 14 / 2014
Scrum / 3 / 2014
Sharepoint / 1 / 2013
SQL basics / 1 / 2009
System testing / 12 / 2014
Tablet testing / 2 / 2014
Telelink / 0,5 / 2009
Test analyst / 12 / 2014
Test coordinator / 9 / 2013
Test lead / 7 / 2013
Test manager / 7 / 2013
Test processimprovement (TPI) / 6 / 2013
Testframe / 0,5 / 2007
Testlink / 2 / 2011
TMap / 14 / 2014
Unix / 0,5 / 2012
Usabilitytesting / 13 / 2014
Use cases / 5 / 2012
User acceptancetesting / 13 / 2014
V-model / 14 / 2014
Visual Source Safe / 0,5 / 2009
Web testing / 6 / 2014
Wiki’s / 0,5 / 2012
Winrunner 7 / 1 / 2005
XML / 2 / 2012
XML Spy / 1 / 2008
ZIS/EPD / 2 / 2011
Coaching / 10 / 2014
This CV is confidential and therefore it needs to be handled as such.
Only offer this CV to a client after the approval of Hans Steps and the discussion of detailed information about the assignment 1/8
Curriculum Vitae of H.E.M. Steps05/12/2013 18:12:00 A12/P12
Work experience
KBCProject Touch
Setting up and executing Business test cases in the Agile project ‘Touch’ for multiple browsers, devices and OSs in a team of on-shore and off-shore testers. This agile project works with two-weekly sprints of software developments that have to be tested. The normal way of working is: daily standups, retrospectives, and confluence (wiki). There is a high involvement of the product owner which implies also changing specifications and environments. Because of the nature of the application and the ongoing developments, thorough regression tests have to take place. Test cases are prepared and executed in Quality Center ALM. Issues are registered in QC ALM.
An own initiative is the creation of a test process analysis an test improvement plan to smoothen testing. The plan was not put in place because of the change in test management.
Also performed a heuristic test on the KBC Mobile Demo app before go-live. This test uncovered so many issues it is decided to postpone the release in order to solve the issues and enhance the quality.
Tools
HP QC 11.5, Testflight, iPad, Mac, iOS 7, OS X Mavericks, Android, Windows phone, Windows 8, Firefox, Chrome, IE8, IE9, IE10, Safari
Techniques and methods
Agile testing, Scrum, Daily stand-ups, Retrospectives, Heuristic testing, Exploratory testing, Structured test techniques: Decision tables, Dataflow technique, Elementary comparison, Brainstorm sessions, sparring sessions, planning poker, user stories, story boards, burndown charts / Test analyst
9-2013 – 03-2014
Sony Zaventem
New corporate website Sony.com
Create the user acceptance tests in Quality Center for the new Sony corporate website. Testing is focussed on desktop browsers as well as mobile devices. The test approach has to be flexible, because the specifications change on the fly. Therefor test ware needs to be changed without too much effort. The testers have to be able to test the application using their creativity and experience.
Trained testers and coached testers in heuristic testing of applications and web testing from a user perspective.
Tools
HP QC 11.5, Testflight, iPad, Mac, iOS 7, OS X Mavericks, Android, Windows phone, Windows 8, Firefox, Chrome, IE8, IE9, IE10, Safari
Techniques and methods
Agile testing, Scrum, Daily stand-ups, Retrospectives, Heuristic testing, Exploratory testing, Structured test techniques: Decision tables, Dataflow technique, Elementary comparison, Brainstorm sessions, sparring sessions, planning poker, user stories, story boards, burndowncharts / Test coordinator UAT
04-2013 – 09-2013
Testhuis
Testing as a Service
Creation, marketing and promotion of Testing as a Service. An on demand, pay per use test service for small and medium sized companies.
The goal is to increase profit for the MSC and increase the quality of their software products by solving the most agonizing problems in development.Decreasing the time to market by increasing the quality to market.
Writing: Blogs, Whitepapers, Surveys for customer research.
Tools
LinkedIn, Twitter, Facebook, Blogs, Forums, SurveyMonkey.
Techniques and methods
Social media marketing, Blogging, Surveys, Market research, Acquisition, Networking, Conversations, Brainstorm sessions, Sparring sessions, Interviewing. / Teststrategist
01-2013 – today
Tjip
Project Havik
The Dutch government has decided a mortgage advice fee needs to be visible to the customer. Therefore a new mortgage package has to be implemented in the landscape of AbnAmro as a front-end for the paid mortgage advice.
The software needs to be tested in multiple environments. The interfaces have to be tested. And the software needs to be E2E tested. A load test has to be prepared. The releases have to be coordinated (release management). Experts have to be guided in testing.
Took over project management in absence of the project leader. Coordinated the developers. Had stand-up and one-on-one meetings. Adjusted planning, chaired defect meetings, directed work to the appropriate analysts, developers and testers.
Systems
Web applications, Havik, Orka
Techniques
DCT, Decision tables, Elementary comparison, Exploratory testing, Context driven testing, Dev-test sessions, Chain testing, E2E testing, User scenario’s,Real life testing, User acceptance testing
Methods
TMap, Iseb/ISTQB, PrinceII, Planning, Standup meetings, Agile, One-on-One meetings, Defect triage meetings, Daily conference calls for project check-ups, Daily defect report overviews.
Tools
Bugzilla, Quality Center, Sharepoint, Macros, Office tooling. TFS (Vstudio), Remote desktop, Acrobat, MS Project. / Project manager testing/ replacing project leader/
Release management
07-2012 – 01 2013
TomTom
RDM
RDM is the backoffice that allows TomTom devices to download updates and new software. Testing has to be performed on all new agile developments. There is no handover information available. The software functions in a chain of devices and platforms.
Systems
Web applications, TomTom devices
Techniques
Chain/E2E testing, Exploratory testing, Context driven testing, Dev-test sessions, Chain testing, User scenario’s, two-weekly sprints, story boares, Wiki’s, daily stand-ups, Retrospectives, planning poker, Demo to product owners, direct involvement product owner.
Methods
Agile/Scrum, TMap, ISTQB
Tools
R-Link, REST plugin, ODS, Wiki’s / QA lead
05-2012-07-2012
BNP Paribas Fortis
Project Astre
Analysis and improvement of the testprocess. Hands on test process analysis of project Astre. A risk analysis is done on every client of the bank in order to mitigate the risks for the bank. To do this Norkom is implemented and has to be chain-tested within the systems of the bank.
A test improvement strategy was created for the implementation of quick wins and slow wins, including the hands on approach..
Systems
Web applications, Unix, Norkom
Techniques
Dataflow technique, Elementary comparison technique, Decision tables, Equivalence portioning, Boundary value analysis, Real life testing, Exploratory testing, Context driven testing, System testing/ interface testing, Functional acceptance testing, User acceptance testing, Performance testing, Regression testing, Chain testing, Use cases.
Methods
Tmap, ISTQB, Chain/E2E testing, Exploratory testing, Context driven testing, Risk requirements based testing
Tools
Quality Center, Putty, WinSCP, Excel / Test specialist
07-2011 – 05-2012
Atrium Medisch Centrum
Project: ZIS/EPD, Audit ALERT Porto
The creation of the test plans, managing and assisting in the execution of the functional tests for a new HIS/EPD, of supplier ALERT.
Audit test process ALERT
Tasks
Test management, planning, creation and assisting in the functional test execution of ALERT® using the business requirements and additional documentation.
Performance testing the new production environment of ALERT®.
Interface testing/ E2E testing of HL7 messages and the translation of these messages.
Training and coaching of junior testers.
Lead 4 work groups, in total 25 persons.
Defect management, create defect process flows and follow up
Reporting
Audit of the test process within ALERT in Porto
Systems
ALERT®
Techniques
Dataflow technique, Elementary comparison technique, Decision tables, Equivalence portioning, Boundary value analysis, Real life testing, Exploratory testing, Context driven testing, System testing/ interface testing, Functional acceptance testing, User acceptance testing, Performance testing, Regression testing, Chain testing, Use cases.
Methods
TMap, ISTQB, Exploratory testing, Risk requirements based testing
Tools
Quicktest pro 9, BMC, 7Scan, Testlink, Mantis / Operational test manager
01-2010 – 06-2011
Vodafone
Proposal Test proces analysis / audit
Proposal tooling webservices
Test process analysis / audit
Written a proposal for a test process analysis / audit on internal and external testing of Vodafone. This was the request of Test management of Vodafone. The way the analysis would be done is monitoring a running test process, analyze the complete project and formulate the improvements. The test improvement strategy can be created based on the outcomes of the monitoring.
Test tooling analysis for webservices
Testing of web services has to simplified, faster and more into depth. There has to be some sort of blackbox with shifters to control and test seperate web services, without completing the complete infrastructure of web services. The proposal introduces the tool SOAPUI and is based on the documentation of a running project.
/ Test strategist
12/01/10
Sabbatical
General
Decided that the crisis period is an ideal period to come to my sense, to train and to pick up personal matters.
Study
IOP, Itil, stocks, SAP, Quicktest 9
Business
Brainstorm new ideas, create business plans, feasibility studies, writing of a test guide, update and rebuild of websites and CV’s.
Nursing and coaching
Taking care of ill father, assisting pregnant wife, nursing children
Personal
Activities with the neighborhood kids, reading, sports, cooking, maintain the house and garden. / 04-2009 – 12-2009
ING, Brussels
Project: Straight Loans Online, FIL (Finance Instalment Loans)
General
Test lead for the Straight Loans Online project. Testing business rules. Testing use cases.
Regression test creation for the FIL project.
Writing functional documentation for SLO.
Straight Loans Online
SLO is a development of a web application for the professional market to do a drawdown for a straight loan and to check the current status of open loans. This is the first project that will use structured testing in the department.
My job is to create logical and physical test cases and to coordinate the test preparations and test executions. Logical test cases are created based on use cases using the test techniques ECT, DFT, DTT and boundary value analysis. Test cases run through a chain of systems (E2E). The physical test cases are entered in Quality Center. After the test preparation the test execution will take place.
It is a time critical project, because project management is not aware about testing and what it implies for a project.
Systems
Web, Services, Isabel, Telelink, Quality Center, batches, Testdirector/ Quality Center
Techniques
TMap, Iseb, System test, User acceptance test, DFT, ECT, DTT, Risk requirement based testing, Use cases, Regression testing, Agile testing, Use cases, E2E testing / Test coordinator
09-2008 – 03-2009
Zwitserleven, Amstelveen
Project: MyWorkPlace, ZLine, Risicometing
General
Test management for several test projects. Analyzing risks, determining test strategies, capacity planning, determining planning, coaching of testers, coordination of the test traject. Creating iterative/ incremental test plans and test strategies, progress reporting, test reporting. Conserving test ware.
MyWorkPlace
Two releases of the MWP project need to be taken over from the tester in charge, because of the holiday season. Coordination of the testers and the tests that had to be performed. To give a Go/No-go for MWP.
ZLine
For external offer requests a web service is developed that has to be tested using XML. The test coordination is my job.
Risicometing
For a yearly risk assessment the mid-office will be adapted. To make sure the separate systems will correctly interface, a test plan has to be written for a future test traject.
Systems
Web, Web services, Data warehouse, Thispas
Techniques
TMap, Iseb, System test, FAT, UAT, DFT, ECT, DTT, Risk requirement based testing, Use cases / Test coordinator
05-2008 – 09-2008
Interpolis, Tilburg
Project: Datawarehouse Leven Particulier (DLP) for C&A and PVL
General
Creating structured acceptance tests for DLP. This has to be done for several projects and change controls.
Entering input data in Life/400, FLOWer and subsystems.
Work in DSDM and Agile development projects
Kwalitoel (kwaliteitstoelichting rapport)
An Excel quality addition is replaced by a report that is directly generated from DLP;
Statusinformatie
The Flower workflow management system communicates its status to DLP. In DLP the status is mapped to text fields to be displayed in the front end. The mapping of the status field change.
Regression testing Life/400 input to DLP
For regression testing DLP, mutations are done in Life/400. After that daily batches and monthly batches are run to deliver the new data to DLP.
Systems
Life/400, Data warehouse, Cognos, Powerplay, FLOWer
Techniques
TMap, Iseb, UAT, Controletellingen, DFT, ECT, DTT, Scrum, Agile testing, Use cases, E2E testing/ Chain testing / Sr. test analyst
10-2007 - 04-2008
Océ, Venlo
Projects Compass, STAR, D2Mpost
General
Creating structured iterative/ incremental test trajects for several projects and several test phases. Test planning, reviews, reporting, setting up the test environment, etc.
Coaching of testers. Professional testers as well as key users.
D2Mpost
D2Mpost: processing of the read data of the copiers.
The test project is in phase 2. I have to advise how to test the project iteratively.
STAR
STAR is the name for a collection of Back office and Front office applications that are used by the service engineers in executing their jobs.
The functionality is adapted on 87 points. I have to manage testing for all test phases for 4 test teams in different locations. In other words: risk analysis, strategy, test environment, coaching, reporting, E2E testing, etc.
Compass
Compass is the company-wide smart intranet, connected to several backend applications that make sure the most recent documentation is available online. The compass system will be updated based upon new specifications and change requests.
Test management: creating the master test plan, coordination of the test levels, coaching of the testers, monitoring and steering on quality improvements. Gap analysis on the documentation.
Systems
Intranet, Front office applications, Back office Applications, Data warehouse
Techniques
TMap, Iseb, Risk based testing, Iteratively testing, DFT, EVT, BTT, E2E/chain testing / Test manager
01-05-2007 – 30-09-2007
Kristel
Loek
Kevin
Jan
Stefan
Karin
Mr x
Arnoud
Hanneke
Franse mw
Mw y
Obvion, Heerlen
Project RAROC BASEL-II
General
Assist in testing calculation rules for the project RAROC for BASEL II in a project together with Obvion, Stater and Rabobank.
A system is built by Stater, which reads the loan data of mortgages. The loans are segmented and divided in risk classes.
Automated testing of the contents of the 4 files based on the segmentation table and the calculation rules in the data mapping.
Systems
Datawarehouse. Excel, Basel-II, Raroc
Techniques
TMap, Iseb, Automated testing, calculation rules, Excel formulas, Agile testing / Test navigator
12-03-2007 – 30-04-2007
D-Reizen, Beverwijk
Project Homerun
General
Oracle webforms application existing of a backend system and a front office system for selling holidays. The system is adapted for price transparency reasons.
Structured testing of the system. Assist the test manager, coaching of the testers, reporting, defect management, etc.
Systems
Oracle forms, web applications, Testframe tool,
Techniques
TMap, Iseb, Testframe, DFT, ECT, DTT, Agile testing, E2E testen, Testproces improvement / Test lead
01-10-2006 – 31-01-2007
Hans
Manghalvio
Maikel
Leung
Tijdelijke junior
Clerical Medical Europe B.V. Maastricht
General
Improving the test process by introducing structured testing, TPI, coaching and monitoring.
Deputy test manager by absence of the test manager.
The creation and execution of test projects using TMap and later on ISEB.
Winner of the Top achiever award in 2006.
Projects
Several projects, often executed in parallel, because of rapidly changing market condition.
Deputy test manager
Manage the planning for several projects. Assist in project meetings. Provide input to the project managers in terms of estimates, resources etc. Manage test colleagues. Coordinate the overall projects.
Systems
Life/400, Intranet, Internet, Key from image, CMConnect, Connect In House, Testdirector/ Quality Center, Visual SourceSafe, XML, XML Spy
Techniques
Test process improvement, Dataflow technique, Elementary comparison technique, Decision tables, Equivalence portioning, Boundary value analysis, Real life testing, Exploratory testing, Functional acceptance testing, User acceptance testing, Regression testing, E2E/ Chain testing, Use cases, Test maturity model. / Test coordinator/ Test manager
01-07-2004 – 31-09-2006
Atos Origin, Heerlen
Systems
consumer.philips.com, Asterix, EMI MMC Snap-in v2.1, Philips Transit System, TTX v2, Price IT v2, Gala, RaboTelebankieren Extra v3
Techniques
Dataflow technique, Elementary comparison technique, Decision tables, Equivalence portioning, Boundary value analysis, Real life testing, Exploratory testing, Functional acceptance testing, User acceptance testing, Regression testing, Chain testing, Use cases
Methods
TMap, Exploratory testing, Risk requirements based testing, RUP
Tools
Lotus notes, Testdirector, Winrunner, Quicktest pro 9, BMC, 7Scan, Active directory, Oracle 1.3.2
General
Creation and execution of several test projects over a period of 2.5 years.
Projects
Several projects of which I had the role from test analyst to test lead. / Tester 3 – Test analyst
01-01-2002 – 01-07-2004
Pie Medical Imaging, Maastricht
Pie Medical Imaging
Assist in creating a test department
Prepare and execute integration and acceptation tests.
Prepare test cases using the requirements
Prepare procedures for traceability
Execute test cases
Report test results
Communication with customers from Germany and the USA
Implement RUP
Implement defect tracking tools, Testdirector and previously an Access tool
Creation of Winrunner test scripts
Visual SourceSafe / Test analyst
01-01-2001 – 31-12-2001
References
In order to avoid people to be called multiple times without having an interview first, check my linkedin profile. There are 10 references on it. If the client wants to have a reference after an interview, I am happy to give the detailed contact information.