Subject:Call #136224 Tire Order QTY Issue

From:Sean Dougherty <>

Sent:Tuesday, March 14, 2017 11:32 AM

To:DIS Support

Subject:Call #136224 Tire Order QTY issue

Hello,

The work order has been corrected. However, the stock quantity for A000030459 still added 6 to stock. This is not accurate. Please advise. Thank you!

Sean Dougherty

Application Developer

Towlift, Inc.

1395 Valley Belt Rd.

Cleveland, Ohio 44131

P 216.749.6800 x1212

From: DIS Support [mailto:
Sent: Friday, March 10, 2017 4:28 PM
To: Sean Dougherty <
Subject: RE: Call #136224 Tire Order QTY issue

Sean,

We received your support email and have logged a call.

Someone from the response line will contact you as soon as possible.

DIS Communication Center

DISCorporation

Phone:800.426.8870

To serve our customers efficiently, DIS asks that you use the email address for new service requests.

From: Sean Dougherty [mailto:
Sent: Friday, March 10, 2017 1:25 PM
To: DIS Support
Subject: Call #136224 Tire Order QTY issue

Hello,

A user put two tires on order W2175263. For some reason, the allocated number changed from 2 to -6. This has affected stock quantities as it now shows 12 in stock. Instead of charging 2 to the order, it credited 6 back into stock. Please see screen shot below. If you have any questions, please let me know. Thank you!

Sean Dougherty

Application Developer

Towlift, Inc.

1395 Valley Belt Rd.

Cleveland, Ohio 44131

P 216.749.6800 x1212

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