Please Make Sure Your Response Answers the Request in Full

Derby City Council

Freedom of Information Request 7236 - Response

1. Do you employ the use of content filtering software on the PCs based in your libraries which are connected to the internet and intended for use by the users of your library?

No specific software – filtering is managed through our Cisco Meraki hardware, one device installed per library site (implemented September 2014 to January 2015)

If answer to 1. is “yes”, please:

2. Provide the name and annual cost of the content filtering software.

N/A filtering is provided by our Cisco Meraki hardware.

3. Provide a full list of the categories of websites blocked (e.g. “pornography, gambling, phishing etc.”). If these differ according to the user profile accessing the PC (e.g. child, student, adult, staff etc.) please provide a full list of categories of websites blocked for each user profile.

Category / Adult / Youth / Child
Abortion
Abused Drugs / X / X / X
Adult & Pornography / X / X / X
Alcohol & Tobacco / X
Auctions / X
Bot Nets / X / X / X
Cheating (Academic) / X / X / X
Computer and internet info
Computer and internet security / X
Confirmed SPAM sources / X / X / X
Content delivery networks
Cult and occult / X
Dating / X / X
Dynamically generated content
Educational institutions
Entertainment and arts
Fashion and beauty
Financial Services / X
Gambling / X / X
Games
Government
Gross / X / X / X
Hacking / X / X / X
Hate and racism / X / X / X
Health and medicine / X / X
Home and Garden
Hunting and Fishing / X
Illegal / X / X / X
Image and Video Search
Individual stock advice and tools / X
Internet communications / X / X / X
Internet portals
Job search / X
Keyloggers and monitoring / X / X / X
Kids
Legal
Local information
Malware sites / X / X / X
Marijuana / X
Military / X
Motor vehicles
Music
News and media
Nudity / X / X / X
Online greetings cards
Open HTTP proxies / X / X / X
Parked domains / X / X / X
Pay to surf / X / X
Peer to peer / X / X
Personal sites and blogs / X / X / X
Personal storage / X
Philiosophy and political advocacy / X
Phishing and other frauds / X / X / X
Proxy avoidance and anonymizers / X / X / X
Questionable / X / X / X
Real estate / X
Recreation and hobbies
Reference and research
Religion
Sex education / X
Shareware and freeware / X / X
Shopping / X
Social networking / X
SPAM URLs / X / X / X
Spyware and adware / X / X / X
Streaming media / X / X
Swimsuits and intimate apparel / X / X
Training and tools
Translation
Travel
Unconfirmed SPAM sources / X / X / X
Violence / X / X / X
Weapons / X / X / X
Web advertisements / X
Web based email / X
Web hosting / X

4. Confirm whether you also block specific URLs in addition to categories, and provide a complete list of these URLs.

Yes, where a site that should be blocked by a relevant category is found not to be.

Adult Blocklist / Youth Blocklist / Child Blocklist
/ facebook.com
moviestarplanet
a1449.g.akamai.net

5. Provide the relevant policy document or written documentation which outlines the procedure a user must follow in instances where they would like to gain access to a website that is blocked.

Policy document attached. This is available for customers to access on this web page -

This is the relevant section of the policy document

7.5 Blocked websites

If a customer wishes to view a website blocked by our filtering software, we will always consider their request.

Customers cannot access chat rooms or sites that use chat technology. However, we will consider unblocking sites which give support, information and help learners

6. From January 2013 until the present day, please provide a list of the URLs where users have requested access to despite them being blocked by the content filtering software.

29/1/13

4/10/13

21/5/13

1/9/13

30/10/13

4/12/14

28/1/15

16/2/15 (adults only)

16/2/15

17/2/15 (adults only)

17/2/15

25/3/15

7/4/15

8/4/15

15/5/15

18/4/15 (adults only)

17/5/15national-lottery.co.uk/unblocked(adults only)

22/5/15Yahoo chat sitenot unblocked

7. Of the list provided in 6, please detail which URLs access was granted for and which were denied.

See above

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08/12/2018