JOB TITLE: Counselor
JOB TITLE: Counselor – Access Services
DEPARTMENT: Advising and CounselingFLSA: Exempt
LOCATION: Union CampusLEVEL: 204
REPORTS TO: Director, Advising and Counseling DATE: 07/01/2011
POSITION SUMMARY:
Provide confidential counseling, academic advisement and related services to assist students in selecting and achieving educational and career goals; with emphasis on working with students who are disabled or have documented illness/condition that qualify them for special services within the classroom.
ESSENTIAL TASKS:
Provide academic advisement services to prospective and current students.
Meet with students for Access Services and follow-up as needed.
Review, prepare and produce Access documentation.
Provide support for faculty/staff, regarding students with disabilities.
Provide support for students through counseling.
Serve on various committees and attend meetings.
Assist students in registration for courses.
Arrange or assist in provision of Access Services.
Provide training for faculty and staff in Access Services and ADA.
Coordinate on-campus information publications.
Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.
ADDITIONAL DUTIES:
Work on special projects as assigned by supervisor.
Assist in recruitment events.
Respond to phone and email inquiries.
Study and/or investigate legalities of ADA and other pertinent information regarding Access Services.
Maintain documentation of professional journals.
Work with departmental budget to purchase/fund/reimburse.
Perform other related duties as may be assigned.
KNOWLEDGE, SKILLS, and ABILITIES:
Knowledge of department and college policies, procedures, and practices with the ability to answer work related questions; and/or interpret and apply these guidelines correctly in various situations.
Knowledge of the Family Educational Rights and Privacy Act (FERPA).
Ability to work with individuals with disabilities.
Understanding of Higher Education.
Knowledge of available resources for college and/or students.
Counseling techniques; ADA, Sec. 504 and other relevant laws and the relevance to Higher Education.
Time management; self-directed organizational skills.
Ability to handle issues with tact, diplomacy, discretion, confidentiality.
Ability to work with others and interact effectively with a diverse population ranging from developmental students to PhD educated faculty members.
Ability to analyze situations accurately.
Ability to quickly and effectively problem solve.
Ability to mediate conflict and resolve effectively.
Ability to respond meaningfully to the needs of individuals with respect and sensitivity.
Availability to work or meet in the evenings and/or on weekends.
LEADERSHIP and COMMUNICATION SKILLS:
Follow complex technical instructions, solve technical problems, or disseminate information regarding policies and procedures; may compose unique reports or analysis; and/or provide extensive customer service to internal or external customers.
Communicate information to guide or assist people; may give instructions or assignments to helpers or assistants.
DECISION-MAKING and ANALYTICAL SKILLS:
Decision-making is almost the entire focus of job, affecting most segments of the organization and the general public.
Perform advanced professional work methods to formulate important recommendations or make technical decisions that have an organization-wide impact.
EQUIPMENT/SOFTWARE:
Use office machines such as copiers or calculators.
Use computers for data entry;word processing, spreadsheets, PowerPoint presentations, or custom applications.
WORKING CONDITIONS - the following physical conditions and hazards may be encountered in this position:
Indoor environment
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
This position has no special vision requirements.
POSITIONS SUPERVISED:
None
EDUCATION, EXPERIENCE, and LICENSES/CERTIFICATIONS: (A comparable amount of training, education or experience may be substituted for the minimum qualifications.)
Completion of master's degree in counseling
One year related work experience
Experience in working with individuals with disabilities
Signatures
I have read and reviewed the above job description with my immediate supervisor.
Employee Signature/DateSupervisor Signature/Date