Header and Contents for WRT Handbook

NAO-0072

Revised 02/23/04

Revised 02/23/04NAO-0072

Table Of Contents

Page

1.Purpose...... 1

1A.Statement of Policy...... 1

2.Process...... 1

2A.What Is It...... 1

2B.Why The Need...... 1

2C.What Is The Focus...... 1

2D.Who Will Be Involved...... 1

3.Introduction...... 2

3A.GM Safety Belt Program Policy Statement...... 2

4.GM SenseAble Driving Policy...... 3

5.Cell Phone Etiquette...... 4

5A.If You Place A Call While Driving...... 4

5B.Before Receiving A Call While Driving...... 4

6.Basic Elements of The Safe Driving Program ...... 4

6A.Driver Qualifications...... 5

6B.Driver Conduct...... 6

6C.Driver Accountability...... 7

6D.Training and Education...... 8

6E.Vehicle Maintenance ...... 9

6F.Performance Measurement Systems...... 10

6G.Recognition...... 10

7.Violations...... 11

7A.Level One Offense Chart...... 11

7B.Level Two Offense Chart...... 12

7C.Special Review Board Action...... 13

8.Presentation Materials...... 13

9.Forms13

Revised 02/23/04NAO-0072

02/23/04SAFE DRIVING PROGRAMPage 1

1.Purpose

1A.Statement of Policy

To reduce the incidents of death, injury, and property damage, the President’s Council requires all drivers of GM-owned vehicles to drive in a safe manner at all times. Accordingly, the General Motors Safe Driving Program prescribes certain mandatory procedures related to operating GM-owned, leased and rented vehicles, including rental vehicles used while conducting GM business. The procedures are designed to support our fundamental belief that most crashes are preventable. This vehicle safety program is consistent with and supports the GM Health and Safety policy, which states our commitment to protecting the health and safety of each employee as the overriding priority of the Corporation.

2.Process

2A.What Is It

On September 7, 1994, the President’s Council announced a new GM Health and Safety Policy making the health and safety of each employee the overriding priority of this Corporation.

In keeping with this commitment, the President’s Council subsequently approved the General Motors Safe Driving Program.

• The program is based on the fact that motor vehicle crashes are the largest single cause of accidental deaths and injuries, both on and off the job, and yet most of them are preventable.

2B.Why The Need

• Most companies with outstanding health and safety records include safe driving programs as an integral part of their initiatives.
• Highway crashes account for the greatest number of occupational fatalities and injuries, every year.

2C.What Is The Focus

The overall focus is to increase awareness concerning driving safely and to define driver responsibilities. Initial emphasis is directed toward:

• The proper use of safety belts by employees, retirees and their family members.
• The proper use of child restraints, where appropriate, by employees, retirees and their family members.
• Alerting employees, retirees and their family members to the dangers of drinking and driving.
• Creating awareness promoting appropriate driving behaviors.

2D.Who Will Be Involved

• Drivers of assigned GM-owned vehicles.
• All GM employees.
• Employees using rental vehicles while on company business.
• All non-employees who have occasion to drive GM-owned vehicles.

3.Introduction

General Motors is committed to protecting the health and safety of its employees. With this commitment in place, the goal of General Motors is to eliminate, to the greatest extent possible, vehicle-related deaths and injuries.

GM employees should lead the way in safe vehicle operation. As a Corporation, our objective is to set the safety standards for fleet and private passenger vehicle operation throughout the world.

General Motors is committed to building value into every car and truck by continually increasing the effectiveness of safety equipment. While GM designers, engineers, assemblers and inspectors are focused on turning out exceptionally safe vehicles, the critical component in maximizing the return on the built-in safety is the driver. No matter how safe vehicles are, unless every driver is committed to operating the vehicle in a safe manner, motor vehicle crashes and their unfortunate consequences will continue.

Forty percent of industrial deaths are transportation-related and, of that total, 50 percent are vehicle-related traffic deaths.

Driver error is the predominant cause of most vehicle crashes.

Driving while impaired is the leading cause of traffic deaths, injuries, and property damage. Approximately 30,000 people every year will suffer permanent work-related disabilities from alcohol-related crashes.

While the primary focus of this safe driving program is the prevention of unsafe acts, it also has been found that unsafe conditions are much better handled by drivers who are aware, trained, and motivated. This program is designed to highlight both unsafe conditions and acts, which could lead to crashes, and to reinforce what drivers should know about safe vehicle operation.

The following sections outline the General Motors Safe Driving Program and provide explanations of company objectives as well as policies to achieve those objectives.

General Motors believes adherence to these program elements – when combined with awareness, training and a responsible driving attitude – will provide a safer environment for all of us.

3A.GM Safety Belt Program Policy Statement

4.SenseAble Driving Policy

General Motors is committed to protecting the health and safety of its employees, their families and others on the road. Along with designing, engineering and manufacturing vehicles with features to help keep drivers and passengers safe, this commitment includes increasing awareness of the potential dangers caused by distractions.

Driver distraction comes in many forms – from noisy children in the back seat to radio dials and hand-held cell phones. To help minimize distractions, the following policy will apply to all drivers of company vehicles, and to employees driving their personal vehicles while on or conducting GM business. As it relates to cell phone use, the policy applies whether the cell phone is owned by GM or the individual driver.

GM strongly encourages employees, retirees and their families to follow these practices whenever driving a vehicle.

The driver is responsible for the safe operation of the vehicle at all times. Keep your eyes on the road, hands on the wheel and mind on the drive.

• Exercise good judgment in avoiding distractions, particularly during challenging driving conditions.
• Do not take notes or look up a phone number while driving.
• Program your favorite stations into the radio for easy access. Arrange tapes and CDs in an easy-to-reach place and remove them from their cases when you are stopped or parked.
• Wait until the vehicle is parked before retrieving items that have fallen to the floor.

Obey all local ordinances and/or state laws, including those addressing the use of cellular phones.

Avoid making or receiving a call while driving in demanding conditions.

Cellular phones used in a company vehicle, or in a personal vehicle while on or conducting GM business, should be equipped with hands-free technology (e.g., voice-activation technology or an ear piece).

• Hands-free technology will be provided to users of company-owned cellular phones.

Use OnStar Personal Calling or integrated voice activation whenever possible.

• Drivers of GM company-owned vehicles equipped with OnStar Personal Calling should use the feature when placing calls while driving.

Use pre-stored memory dialing features whenever possible.

Recognize that talking on a cell phone while driving is different than talking on a phone while at home or work. Develop and use safe cell phone practices.

5.Cell Phone Etiquette

5A.If you place a call while driving…

-Take driving conditions into consideration when deciding whether to place a call.

-When appropriate, ask passengers traveling with you to place calls.

-Set up hands-free devices, such as an earpiece, before driving. Keep your handheld cellular phone and hands-free equipment in an easy-to-reach place.

-Become familiar with how your cellular phone and hands-free attachments work before driving.

-Use memory and speed-dial features whenever possible.

-Inform the person you’re calling that you’re driving, and that you may need to abruptly end the conversation.

-Avoid making highly emotional or stressful calls while driving.

-If the call warrants all of your attention, pull into a safe location so that you can give the call and the driver the attention they deserve.

5B.Before receiving a call while driving…

-Use caller ID features if available to determine the urgency of a call.

-Not all calls need to be answered. Take driving conditions into consideration before answering a call.

-When appropriate, ask passengers traveling with you to answer calls.

-Allow calls to roll into voicemail whenever possible, especially calls that are not urgent.

-When speaking to people who are talking on the cellular phone, ask if they are driving. Inform them that they can end the conversation without warning if the driving conditions dictate.

-Make calls as short as possible; know when to hang up.

6.Basic Elements of the Safe Driving Program

The General Motors Safe Driving Program consists of the following elements:

1. Driver qualifications
2. Driver conduct
3. Driver accountability
4. Training and education
5. Vehicle maintenance
6. Performance measurement systems
7. Recognition

The following sections identify the objectives and policies relative to each of these elements. Adherence to the elements of the program will result in a safe driving environment for drivers of GM-owned vehicles and others who use the public roads.

6A.Driver Qualifications

Objective:To establish minimum driver qualifications for the safe operation of GM-owned vehicles.

Policy:As mandatory prerequisites, drivers of GM-owned vehicles must:

• Have authorization to drive pursuant to requirements established by the Corporation. No person may operate a GM-owned vehicle until such permission is granted. Employees who are not assigned a vehicle are to receive such authorization by utilization of an approved GM Vehicle Pass (NAO-0004).
• If currently an assigned driver [i.e., SMVP, PEP, Work-Related Travel driver, and MVR (GMAC)], complete and submit a Driver Acknowledgement form, which outlines driver history, driving records criteria, and acknowledgment of motor vehicle records checks. Unassigned drivers who drive GM-owned vehicles also must complete this form.
• Have a valid operator’s license in their possession at all times. The license must be current, comply with applicable laws, with no restrictions. Drivers of GM-owned vehicles are to immediately report to their supervisor instances in which their operator’s license has been revoked, suspended, or restricted. (See Driver Conduct section).
• Display a valid operator’s license to the vehicle key issuer at each vehicle exchange.
• Unassigned drivers must display a valid operator’s license upon request; the interval between checks must not exceed 90 days.
• Field travelers, who exchange vehicles at dealerships, must follow the prescribed guidelines for having their drivers’ license checked.
• Require any person to whom a driver gives permission to operate his/her vehicle to be in compliance with Driver Conduct Requirements and verify that the person possesses a valid operator’s license.
• Be at least 21 years of age (unless on company business or accompanied by an assigned driver), regardless of the class of vehicle operated.
• Be familiar with codes, laws, and regulations in the jurisdiction in which they operate the vehicle, including those jurisdictions where only occasional travel is anticipated.

6B.Driver Conduct

Objective:To set specific standards for driver conduct and to reduce the incidents of unsafe activities, behaviors, and techniques, which could result in crashes.

Policy:Drivers of GM-owned vehicles at all times must:

• Wear a safety belt properly when operating a company-owned vehicle or any vehicle on company premises or while on company business. In addition, all occupants are to wear safety belts properly or, where appropriate, use child restraints, when riding in a company-owned vehicle or in a personal vehicle being used for company business.
• Properly secure children 12 and under in the appropriate child restraint in the rear seat.
• Never operate a GM-owned vehicle when the ability to do so is impaired by alcohol, drugs, medication, illness, fatigue, or injury.
• Not have a recent (i.e., within prior 12 month period) motor vehicle conviction involving:

Driving while operator’s license is suspended, revoked, or denied.

Vehicular manslaughter, negligent homicide, felonious driving or felony with a vehicle.

Operating a vehicle while impaired, under the influence of alcohol or illegal drugs, or refusing a sobriety test.

Failure to stop or identify after a crash (includes leaving the scene of a crash, hit and run, giving false information to a law enforcement officer).

Eluding or attempting to elude a law enforcement officer.

Traffic violation resulting in another person’s death, catastrophic injury, or serious injury.

Any other significant violation warranting suspension of license.

• Immediately notify their supervisor in the event their operator’s license is revoked, suspended, or restricted. Also, notify their supervisor if stopped for impaired driving, driving under the influence, or refusing a breath test. As soon as Supervisors are notified of these offenses, they are to advise the Safe Driving Program Administrator at (248) 676-7283 or 8-341-7283.
• Plan trips by determining first if the trip is necessary, selecting the safest route, departing early enough to observe posted speed and traffic regulations, and evaluating the impact of current and foreseeable weather conditions.
• Obey all applicable laws, codes, and regulations.
• Be accountable for any criminal or civil infractions while operating a GM owned vehicle. These infractions may be cause for disciplinary action.

• Drive defensively. This means anticipating situations where incidents are likely to occur. It also means possessing the skills and knowledge to drive safely in situations created by the unsafe acts of others or environmental conditions (i.e., weather, road, etc.).
• Not use radar/laser detection devices in GM-owned vehicles.

• Drivers of GM company owned vehicles are required to review every ESIS Incident Report involving a collision claim (collision claim is any claim resulting from being hit or hitting another vehicle, a pedestrian or object with a GM company owned vehicle) with their supervisor/manager and then have them sign the ESIS form above the assigned drivers signature.

• Report all incidents/crashes to ESIS involving damage to GM-owned vehicles as outlined in documentation contained within the glove compartment of the vehicle or as directed by the company vehicle administrator.

6C.Driver Accountability

Objective:To set standards by which drivers are held accountable for compliance with the rules for safe operation of GM-owned vehicles. The operation and care of the vehicles rests with the individual driver.

Management of each business unit is accountable for making safe driving a priority, for reviewing progress towards continuous improvement, and for holding their employees accountable for violations of the General Motors Safe Driving Program policy.

Policy:As a matter of personal acceptability, drivers of GM-owned vehicles must:

• Support and maintain the Corporation’s drug-free workplace policy while operating a GM-owned vehicle.
• Be subject to motor vehicle records checks, especially if they drive GM-owned vehicles regularly.
• Know that instances of repetitive or major driving infractions, such as impaired driving, may result in corrective action to include counseling, remedial drivers training, temporary suspension from driving GM-owned vehicles, or other sanctions up to and including termination of employment and/or legal action. For example, receiving a ticket for driving while impaired by alcohol or drugs in any vehicle will, at a minimum, result in the suspension of the ability to drive a GM-owned vehicle for a period of one year. All expenses related to the use of a vehicle for business or personal use during the suspension period (e.g., purchase/lease/rent payments, automobile insurance, fuel, washes, repairs, etc.) will be the suspended driver’s responsibility and the driver will not be eligible for reimbursement by the Corporation. In addition, the mileage allowance ordinarily paid to employees for using their personal vehicle to conduct GM business will not be paid. Employees may be referred to Call GM Work Life Plus at 1-800-280-6507 when, in the judgment of the General Motors Safe Driving Committee, this course of action is considered appropriate.
• If involved in a crash with a GM company owned vehicle and convicted of impaired or drunk driving in connection with that crash, be responsible for the cost of repair or replacement of the company owned vehicle.
• Be subject to special review when the number of crashes or circumstances surrounding a crash warrant such a review.
• Be subject to special review when incidents involving crashes occur in which occupants of the GM-owned vehicle were not properly belted/restrained.
• Be subject to temporary suspension from driving GM owned vehicles if ticketed, or given a warning, for not wearing a seat belt or not properly restraining children.
• Be subject to temporary suspension from driving GM owned vehicles if caught two or more times during seat belt survey checks not wearing a seat belt.
• Drivers who have been found, by GM management, to have inappropriately used a GM-owned vehicle will be responsible for the repair/replacement cost of the vehicle in the event the vehicle is abused, damaged or stolen. Employees also may be subject to disciplinary action up to and including discharge.
• Be personally responsible for damages to the vehicle caused by abuse or inappropriate use of the vehicle. GM-owned vehicles are not be used to transport items which may result in damage to the vehicle.
• Be responsible for all moving and/or stationary violations involving a GM-owned vehicle. This includes the prompt payment of fines and/or other sanctions resulting from violations.

6D. Training & Education

Objective:To ensure that all drivers of GM-owned vehicles are familiar with the basic requirements of operating a vehicle and to enhance their safe driving skills.