Scenario – shift debrief / 2
Key documents / 3
Activity: NZs national hazards / 4
What is CIMS? / 4
Basic CIMS structure / 5
Overall CIMS structure / 6
Our CIMS structure / 7
Principles of CIMS / 8
Principles activity / 9
CIMS functions / 10
CIMS functions / 11
CIMS functions / 12
Lead and Support agencies / 13
Unified Control / 14
Response levels / 15
Inputs and outputs of the NCC / 16
How the NCC runs / 17
NCC daily schedule / 18
Shift handover / 18
Information Management / 19
Stress Management / 20
Preparing to work in the NCC / 21
Glossary / 22

“GSMEAC”

Prelims /
  • Introduction
  • Seating plans
  • Does everyone know what function they will be working in?

Ground / Explain the location where the incident is occurring. Could include any relevant landmarks/regions
Situation /
  • Update on what’s happened/where/when/who affected
  • Key concerns
  • Anticipated incident development

Mission statement / Who, What, Where, When, Why
e.g. “Hawkes Bay CDEM Group is to manage the response to the Napier earthquake on 13 May 2014 at 1300 within the boundaries in order to ensure public safety and community needs are met.”
Execution / Explain key work for each of the sections (not just so that they know what they have to do, but so that others know what they will be doing), and why.
  • Control
  • Intelligence
  • Planning
  • Operations
  • Logistics
  • Welfare
  • PIM
What’s relevant to everyone?
Administration and Logistics /
  • Daily schedule/Operational Rhythm
  • Catering/transport home/parking
  • Health & Safety

Command/Control/
Communications /
  • National Controller is
  • Response Manager is
  • Desk Manager is
  • Information systems support
  • Phone lists
  • Email address list
  • Where to save documents
  • Location of key staff

Name the 17 hazards listed in the National hazardscape document:

1 / 10
2 / 11
3 / 12
4 / 13
5 / 14
6 / 15
7 / 16
8 / 17
9
CIMS = Coordinated Incident Management System
A system to provide agencies with a framework to coordinate and cooperate effectively in a response.
Can be used for multi-agency response or within a single agency.
Primary reference for incident management in New Zealand.
CIMS is used when one or more agencies need to manage an incident that needs a response.
NOTES

Where do you fit in?


Story / Principle number
“Somewhere in my community there sits a little old lady who has paid her taxes for the last fifty years. She has never required more from my jurisdiction than to pick up her garbage, pave streets and sidewalks, and provide her with utilities, the simple services any community provides to everyone. Now in the midst of a disaster she will need more than the simple service, her home and even her life are in jeopardy. She has no retinue of lobbyists knocking on the doors of elected officials to make sure her interests are served. She is depending on me. So the rule is that what is best for the little old lady is best for the community. She is a reflection of all those who trust us to be there to make the decisions that are best for her and all of those like her.”
"Police officers responded to a domestic dispute, accompanied by marines. They had just gone up to the door when two shotgun birdshot rounds were fired through the door, hitting the officers. One yelled ‘cover me!’ to the marines. . .
The police officer had meant … point your weapons and be prepared to respond if necessary… However, the marines responded instantly in the precise way they had been trained… over two hundred bullets [were] fired into that house.
Fortunately, no one in the house was injured. When the suspect later surrendered, police discovered that the couple's children were also inside the home.”
You arrive at a Foot & Mouth response (MPI lead) and know what is happening in each of the different functions. When you visit a DHB EOC (Emergency Operations Centre), you know, from their function title, who is doing what
In the Christchurch earthquake, all agencies worked together to determine overall priorities. There was one overall action plan which included an overall situation summary, priorities and tasks for each element of the response.
Everyone knew that Christchurch Response Centre was housed in the Art Gallery. This was the designated HQ for the event.
In an emergency event, resources will invariably be limited and need to be carefully managed. This includes tracking and allocating them.
When it’s a large or complex event, the NHCC can have up to 41 staff per shift (egCh’ch earthquake response, Pandemic Influenza). If it’s something straightforward, eg Maui gas outage, the NHCC can have 3 staff.
There’s an optimum number of people / functions one person can manage effectively (usually between 3 and 7).
Phone numbers are shared between agencies, so one can contact another. All DHBs and PHUs use the same software as NHCC, ie EMIS (Emergency Management Information System).
During the Ch’ch EQ, health reported to, and followed the lead of MCDEM (Ministry of Civil Defence & Emergency Management). MCDEM coordinated the response efforts of all agencies involved. Many agencies had liaison officers in the Christchurch Response Centre.
Control / Response
  • Coordinates and controls the response.
/
  • “Chief of staff”
  • Oversees detailed operation of the NCC

Intelligence / Planning
  • Collects and analyses information and intelligence related to context, impact and consequences; also distributes intelligence outputs
/
  • Leads planning for response activities and resource needs

Operations / Logistics
  • Provides detailed direction, coordination and supervision of response elements on behalf of the Control function
/
  • Provides personnel, equipment, supplies, facilities, and services to support response activities

PIM / Welfare
  • Develops and delivers messages to the public, directly and through the media, and liaises with the community if required
/
  • Coordinates the delivery of emergency welfare services and resources to affected individuals, families/whanau and communities

Risk / Policy
***** / *****

The lead agency is the agency that manages the response to an incident through legislation, under protocols, by agreement, or because it has the expertise and experience.

The support agency provides support to the lead agency. The lead agency will task and coordinate the support agencies’ resources and actions.

ACTIVITY: who is the lead for:

Lead agency / Support agency
Major flooding
Earthquake
Foot and mouth disease
Bomb – causing mass casualty
Blowout from off-shore oil platform – oil is washing up on beach of Taranaki Regional Council
A number of people have contracted a novel disease from animals (after handling the animals)
There is now human-human transmission of the animal disease

“How do we best lead”

Unified Control is when the control of an incident is shared between two or more agencies by agreement through a combined decision-making body.

Unified Control is normally applied when:

  • More than one agency has a mandate to manage a particular incident
  • It is unclear if any agency is the lead
  • The lead agency determines that a joint approach will be more effective

Notes

National level / Includes agency coordination centres and headquarters, national level sector coordinating entities, and all-of-government coordination across national agencies.
Coordinated from the National Coordination Centres.
Regional / Includes CDEM groups, District Health Boards, enlarged rural fire districts, and regional agency offices.
Coordinated from Emergency Coordination Centres.
Local / Includes local authorities, rural fire districts, and agency offices at the local (district/city) level.
Coordinated from Emergency Operation Centres.
Incident Control Point / The first official level of agency response. It includes first responders.
Coordinated from Incident Control Points.
Community / The general public including individuals, families/whanau, community groups and businesses.

Example

Daily schedule (Christchurch earthquake Feb 2011)
0500hrs / Shift work reports due
0600hrs / Shift handover starts
0700hrs / Response Management team meeting
0800hrs / Sitrep complete
Governance meeting
0900hrs / ODESC meeting
1000hrs / MPs tour of NCC
1100hrs / Press conference
1200hrs / NCC debrief
1400hrs / Response update report
1500hrs / Response Management team meeting
1600hrs / ODESC meeting
1800hrs / Shift work reports due
NCC / National Coordination Centre
CIMS / Coordinated Incident Management System
PIM / Public Information Manager
ECC / Emergency Coordination Centre
EOC / Emergency Operations Centre
ICP / Incident Control Point
MCDEM / Ministry of Civil Defence & Emergency Management
CDEM / Civil Defence and Emergency Management
Sitrep / Situational Report
IAP / Incident Action Plan
DPMC / Department of Prime Minister & Cabinet
EMIS / Emergency Management Information System
ODESC / Officials Committee for Domestic and External Security Coordination
NCMC / National Crisis Management Centre
SOPs / Standard Operating Procedures
DESC / Domestic and External Security Coordination

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