Mana 3319 Review
Exam November 6, 2009
Chapters 5, 6, 8, 9
Review the elements of the planning process. Page 185
Specific steps a firm uses to achieve desired outcomes are called what? Page: 185
A sales forecast helps a manager create which aspect of planning most directly? Page: 185
Finalizing a plan reflecting sources of revenues but also expenditures is which aspect of planning? Page: 185
The purpose of the elements of planning is to what? Page: 185
The purpose of the elements of planning is to what? Page 186
Conflicting goals and the ineffective use of resources arise when there is a lack of what? Page 187
Review successful planning and what it involves. Page 194
When managers cut down on paperwork, insist on simplifying the planning process and reduce unnecessary details, the company is what? Page 196
What does Paralysis of the analysis mean? Page 196
Violating the chain of command, communicating across layers, and creating access to top management is part of what? Page 197
On Page 198 your textbook talks about “What are we trying to accomplish?” Know the answer.
To be more motivating, objectives should be specific and what? Page 199
Review the steps of the typical management by objectives cycle. Page 201
What is the strength and also the weakness of MBO? Page 201
Common ways to change organizational design to achieve strategic action plans include what? Page 204
The type of budget that allows for deviations between planned output and actual output is called
What? Page 205
A set of tasks designed to achieve certain objectives is called what? Page 206-207
What describes in detail the precise steps to be followed in a specific situation? Page 207
Review the approach to means of implementation. Page 208
The process of identifying problems and opportunities and resolving them is referred to what? Page 226
Review the characteristics of management decision making. Page 227
Selecting a software company to help develop a Web site is an example of what? Page 228
The greater the uncertainty in a decision, the greater the what? Page 228
Establishing production quotas, creating a protocol to monitor customer service, and recommending a supplier are which types of decisions? Page 230
Review Crisis situations. Page 230
Review the stages of decision making. Page 232
When an alternative is chosen because the manager believes it is "good enough," it is referred to as what? Page 235
"If it isn't broke, don't fix it" is a syndrome of what? Page 236
Review rational decision making on page 238.
Organization politics is more likely to be present in firms with what? Page 238
When is the garbage can model likely to be used? Page 242
Review advantage of group decision making on page 244.
Brainstorming and creativity are most vital at which stage? Page 246
Review Creativity on page 247.
Review types of managers on page 248.
An individual who creates an enterprise that becomes a new entry into the market is called what? Page 310
Review myths of entrepreneurship on page 311 and 312.
According to the U.S. small business administration, how many people does a small business employs? Page 312
Review goals of an entrepreneur on page 312.
Making something faster, better, cheaper, or with improved features refers to what? Page 313
Review an internal locus of control on page 314.
Review Entrepreneurs on page 314.
What contribute to business failures? Page 320
Review a new business venture and its steps. Page 321
Review a business plan and how it helps minimize the risk of failure. Page 321
A business owned by a single person is called what? Page 322
Corporate owners pay what? Page 324
Who supplies the principle source of debt financing? Page 324
Review corporate entrepreneurship? Page 328
Review Franchises on page 329.
Innovation can involve what two types of change? Page 330
Review the 5c’s on page 334.
Review Unity of command and Authority on page 351-354.
Review Delegation on page 352.
Review Line Managers on page 353.
Management by objectives provides a method to measure what? Page 353
Review Centralization and Decentralization on page 355.
The horizontal basis for organizing jobs into units in an organization refers to what? Page 357
Review matrix approach. Page 361
The form of coordination used to synchronize plans and objectives in a face-to-face manner is called what? Page 363
Profit sharing is an example of what? Page 364
Another name for a parallel team is what? Page 364
Review manager’s activities on page 366.
Review Organizational Culture. Page 366
Know the three basic organizational designs. Page 368-370
A bureaucratic design that emphasizes rigid hierarchical relationships is called what? Page : 367-369
Review downsizing. Page 374