Job Description
1. JOB INFORMATIONJOB TITLE: Operations Team Lead
BAND: 5
DEPARTMENT: Operations
REPORTS TO: Production Manager / Shift Leader
RELIEF: Shift Leaders / Other Section Leaders
LOCATION: Craigavon
2. JOB PURPOSE
As a member of the operations team the Operations Team Lead will have full responsibility for managing production operations and staff within the area of responsibility to meet the Company objectives and key performance targets as set by the Shift Leader. The OTL will be the key point of contact in their Department/Unit in the absence of the Shift Leader.
3. RESPONSIBILITIES
3.1 FINANCIAL
As part of the management team the Operations Team Lead is responsible for achieving or bettering the agreed budgeted cost for the specific line.
3.2 STAFF
Operatives
3.3 ORGANISATIONAL STRUCTURE / REPORTING LINE
4. DUTIES/ RESPONSIBILITIES
Health & Safety
1. Understand the Moy Park Health & Safety Policy, Company Safety Rules and Statutory requirements applying to all operations within the specified line of responsibility.
2. Deliver on agreed H&S KPI’s for your area. Ensure that all near misses and accidents are reported and investigated within appropriate time frames.
Technical.
1. Ensure that all products meet or exceed the agreed customer specification and quality standards and that new products are carefully communicated to the line.
2. Assist in the co-ordination of external customer visits and internal audits.
3. Full accountability for technical KPI’s ensuring that the company targets are achieved and appropriate actions to resolve.
Production performance and KPIs
1. Deliver on-going and improved production efficiencies, namely output, quality, yield, labour utilisation, packaging and utilities and ensure factory variances are achieved within the specific area.
2. Assist in the implementation of a process that ensures full optimisation of labour utilisation, including break management, and ensures the reduction of non-attendance, labour turnover and that holiday planning is controlled within the specific area.
3. Monitor that all equipment is fully functional and interact with maintenance.
4. Assist in developing appropriate plans to deliver peak production activity.
People
1. Develop, train, coach and motive operatives, ensuring that all departmental training and the associated training matrix for your area is up to date and accurate at all times.
2. Lead and direct team members with clear objectives/accountabilities so as to achieve operational and business plan targets.
3. Complete Team member’s appraisals and provide feedback on their performance on a regular basis.
4. Help create a culture were employee engagement and communication are promoted within your area, achieved through ensuring sufficient representation from your area at the daily huddles, weekly meetings and ensure that weekly team briefs are in place and communicated regularly.
Continuous Improvement
1. Assist in evaluating, utilising, deployment and embedment of a range of continuous improvement and lean techniques to deliver best in class operational excellence.
Environment
1. Optimise energy usage, looking at opportunities for energy reduction and carbon footprint reduction.
2. To work in a manner that actively seeks to reduce any negative environmental impact in relation to the processes and procedures operating within their area and across the wider business e.g. reduction of waste, recycling etc.
5. MEASURABLE OUTPUTS
· Health & Safety in assigned Department/Unit.
· Delivering Key Performance Indicators (KPI’s), including PPK, yield, quality and productivity.
· Service Level – 99.5% and greater.
· Hygiene and Technical Standards in assigned Department/Unit.
· Customer Satisfaction (Internal and External).
· Continuous Improvement involvement.
· Audit Results (Internal and preparation for External).
6. HEALTH AND SAFETY RESPONSIBILITIES
· Take reasonable care the Health and Safety of yourself and others who may be affected by your actions.
· To be responsible for driving Health and Safety in your area of responsibility including (not exhaustive) compliance, reporting, investigation, improvement, training etc.
· Work in a safe manner and observe the Company Health and Safety Rules and Procedures.
· Cooperate with Managers and other personnel of the Company to achieve a healthy and safe workplace environment.
· Not to interfere with or misuse anything provided in the interests of health, safety and welfare or yourselves or your work colleagues.
· To comply with safe systems of work at all times.
7. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Essential / Desirable
§ Strong Interpersonal Skills: Excellent Communication skills; with the ability to develop relationships with the operations team and cross-functionally, and at varying levels across the business.
§ Self-motivated and proactive with the ability to be assertive and tenacious.
§ Problem solving skills.
§ Organisational skills and the ability to multi-task.
§ GCSE Maths and English Grade C or above or equivalent.
§ Computer Literate. / § Proven leadership and management experience within a FMCG manufacturing environment.
§ Food processing knowledge.
§ HACCAP experience and or qualification.
§ IOSH qualification.
§ Previous experience of achievement in continuous improvement.
§ Change agent; ability to demonstrate a previous experience of delivering sustainable change initiatives and results.
§ 3rd Level qualification.
DATE:
JOB HOLDER:
MANAGER:
HR REPRESENTITIVE:
Note:
This description is intended to be a guide of what duties are most likely, but should not be taken as a definitive list. Moy Park reserves the right to vary duties and add duties as they see necessary.
Date written: 10/03/16 Authorised Version Reference: CG/OPS/OTL
Last Updated: 11/03/16 Page 2 of 4 Issue #: 1