PETER NICHOLS
Home:10 Rieff Court, Alice Springs, NT 0870
E-mail:
Telephone:0429 596 088 (M)
Citizenship:Australia
Education:Currently studying Bachelor of Property through CQU by distance education. Estimated completion date – June 2017
Diploma of Finance and Mortgage Broking Management (2013)
Completed Year 12, Don College, Devonport, Tasmania
Work History
June 2014 – Present
Customer Relationship Manager – Alice Springs Community Bank
Alice Springs
Role Description
To establish long term relationships with customers and build the success of the bank in the community. Lead the team in meeting individual and group targets in conjunction with the Branch Manager, specifically around sales and referring new business. Develop strong working relationships within the branch and throughout the network.
Role Purpose
- Identify the customer’s needs and help them reach their goals by offering banking solutions relevant to their lifestyle
- Preparation of credit applications, including approving applications within my delegated authority and recommending those that were outside my authority level
- Manage the performance of the branch in conjunction with the Branch Manager by ensuring that clear targets and standards are set and monitored
- Establishing and maintaining relationships with branch staff, internal departments within Bendigo Bank and external referral sources
- Assisting the Branch Manager with coaching, training and guidance of branch staff to facilitate their career development
- Actively promote the Banks products and services in the market place and have an involvement in the local community
- Responsible for maintaining a high level of data integrity and compliance with bank policies
- Business Development activities including attending networking functions
May 2013 – June 2014
Finance Broker – Elders Home Loans
Alice Springs
Role Description
To provide finance broking services to new and existing clients.
Role Purpose
- Meet with clients and uncover their financing needs and requirements.
- Assess each client’s individual circumstances and match them with a finance product that meets all their needs.
- Gather all the required information and collate finance applications to be submitted to finance providers.
- Co-ordinate document execution and ensure property settlements take place on schedule.
- Ensure compliance with statutory regulations and requirements.
- Complete business development activities through networking, formulating promotional and advertising campaigns and social media.
- Cross – sell associated products according to client’s needs.
December 2011 – April 2013
Business Banking Manager – NAB Business
Alice Springs
Role description
To manage and grow a business portfolio consisting of approximately 130 client groups and with total funds under management of $100 million. Provide a full relationship banking experience to my clients. To achieve set growth targets across both lending products and deposits and achieve budgeted revenue growth.
Role Purpose
- Attending customer interviews and collecting the information required to complete an application for credit
- Preparation of Credit Applications, including approving applications within my discretion and recommending those that were outside my authority level.
- Assessment and analysis of business financial information including Profit & Loss, Balance Sheet and Cash Flow
- Proactively seeking out new business opportunities through networking, consultation with referral sources, leveraging off relationships with existing clients and market research
- Responsible for maintaining a high level of data integrity and compliance with bank policies
- Monitoring and actioning irregular accounts and expired loan facilities
- Establishing and maintaining relationships with branch staff and external referral sources
- Business Development activities including attending networking functions
- Provide my Associate with coaching, training and guidance to facilitate their career development
Previous Positions Held
November 2009 – November 2011
Business Manager – Small & Emerging Business
NAB, Toowoomba QLD
June 2008 – October 2009
Business Finance Manager – Small Business
Suncorp, Toowoomba, QLD
October 2004 - June 2008
Business Banking Officer - Business Banking
Suncorp, Townsville & Toowoomba, QLD
March 2001 - September 2004
Business Banking Officer
Bank of Queensland, Townsville, QLD
April 2000 – February 2001
Sales Consultant
Ray White Real Estate, Townsville, QLD
October 1998 - April 2000
Sales Consultant
G.J. Gardner Homes, Townsville, QLD
May 1992 - April 1998
Manager Lending and Customer Service
ANZ Banking Group, Smithton, TAS