CONFLICT COACHING – SNAPSHOT

DEFINITION OF CONFLICT COACHING

Conflict Coaching is a one-on-one meeting between a trained coach and a person who is involved in a dispute with one or more individuals. It is designed to help youdevelop yourunderstanding of the conflict, make decisions about future interaction, and learn some key communication skills. A typical session lasts for 90 minutes and you will have the option of attending additional sessions, if you’re interested. Cases will be completed within 4 weeks from the referral date.There is no charge for this service.

BENEFITS OF CONFLICT COACHING – Peoplebenefit from sharing an explanation of their dispute with a coach, responding to carefully crafted questions, and have the opportunity to gain a more thorough understanding of their conflict.

  • Youcan gain a better understanding of how you and others engage in conflict.
  • You can explore perspectives of others involved in the dispute, which helps to strategize solutions.
  • You canfeel more powerful and in control.
  • You can work out an action plan for dealing with this conflict and other similar conflicts.
  • You can learn communication and conflict resolution skills, if interested.

CONFIDENTIALITY

Matters discussed in Conflict Coaching are kept private and the content of the discussion cannot be used as testimony or evidence. The exception to confidentiality is any concern of a child in danger.

APPROPRIATE TYPES OF CASES

Conflict Coaching is suitable for people who are involved in an active dispute with another party, such as a family member, neighbor, friend, co-worker, school personnel or other familiar person.

THE CONFLICT COACHING PROCESS

The coach uses a staged questioning process in which you will:

  • Describe the conflict to give a comprehensive view of the situation
  • Understand how the conflict developed and why attempts to deal with it may have not been successful.
  • Explore viewpoints of the other party.
  • Create a vision for how you would like to interact with the other party.
  • Learn conflict resolution skills and prepare for future interaction with the other party, if interested.

Mediation between you and other party can also be scheduled, if both are interested, and as long as there’s no active Order of Protection in effect.

THE COACHES

Conflict Coaches are experienced mediators who have also received formal training in conflict communication and coaching strategies at New York Peace Institute.

DISPOSITION

If a case is referred from Criminal Court, New York Peace Institute submits a Disposition Notice to the court after the Conflict Coaching session has been completed, which confirms that you have participated in the session and indicates if any additional sessions have been requested.

NEW YORK PEACE INSTITUTE

The New York Peace Institute (formerly the Safe Horizon Mediation Program) is a non-profit agency supported by the Unified Court System and the CJC (NYC). The center handles over 4,500 cases a year, and trains more than 3,000 people a year in conflict resolution and restorative justice, making it one of the largest community mediation centers in the country. Mediators and Coaches are professionals from all walks of life, such as attorneys or social workers.

CONTACT:

Anthony Yost, Program Manager: 718-834-6671 x219

Referrals should be sent to