COURSE DESCRIPTION CARD

NOTE: If the course consists of lectures and classes, the Course Description applies to both forms
of teaching
1. Course title:Intercultural skills training
in Polish:Trening umiejętności międzykulturowych / 2. Course code…
Number of ECTScredits 3,0
Course completion method…
Course commenced / Year 2015/2016
3.Faculty:Management
4. Field of Study: International Business
5.Department of the Field of Study Coordinator: International Management
Name of tutor: Lectures: Aleksandra Olejnik - NizielskaPh.D. Classes Aleksandra Olejnik - Nizielska Ph.D. Examiner: Aleksandra Olejnik - Nizielska Ph.D.
7. Tutor’s department: International Management
8. Number of contact hours with students:
Type of course / Full time study / Part time study
Lectures
Classes / 28
Foreign language classes
Lab classes
Seminars
Introductory Seminars
Other
Total hours / 28
Examination (hours)
9. Course timeframe (no. of semesters) 1
Course commencement / master studies/ semester 3 (winter)
Course commencement /
10.Stage of tertiary education … / 11.Course status
 Compulsory for the field of study…
Compulsory for the specialization …
 Optional
12. Requirements
Compulsory:none
Recommended: none
13. Course objectives:
General:
The main objective of the course is to providing students with competencies allowing them to develop business activity in intercultural environment.
Knowledge:
Providing students with knowledge about the ways of building relations with partners operating in intercultural environment and about the ways of managing the problems resulting from intercultural contacts.
Skills
Providing students with skills of using in practice different techniques of communication with partners coming from different cultures.
Competences
Providing students with competences of work in teams, also consisting of representatives of different cultures.
14.Teaching and learning methods:
A. Direct student/teacher contact hours:
No. / Teaching methods / Description / Number of teaching hours
Full time study / Part time study
1. / Lecture with PP presentation / 10
2. / Group work, case studies / 14
3. / Discussion / 14
Total / AS:28 / AN:
B. Self-study hours:
No. / Learning methods / Description / Number of hours
Full time study / Part time study
1. / Literature study / 40
2. / Case study / 30
3.
Total / BS:98 / BN:
Total AS+BS = 98TotalAN+BN = …….
Examination (E) = 3Examination (E) =…….
Total AS+BS+E= 101Total AN+BN+E = …….
15.Key words:
cross culture competences, culture, managerial training
16.Course content:
  1. Competences of managers in cross – cultural environment
The basic competencies and characteristics of managers working in intercultural environment
Capabilities, demands and tasks of managers working in intercultural environment
The sources of failures of managers working in intercultural environment
  1. Meeting with new culture - creating cross – cultural competences
Creating of cross – cultural competencies, The chosen concepts of culture. The concept of cross – cultural competencies
  1. Competences of cross – cultural communication
The specific features of cross – cultural communication. The cultural conditions of verbal and non- verbal communication, the meaning of verbal and non- verbal signals in different cultures, The reliability of non- verbal signals
  1. Challenges connected with work abroad.
Preparing to work abroad, predisposition to work abroad. The main problems of foreign contracts
  1. Cultural shock and it’s types
The symptoms of cultural shock, the phases of adaptation, the cultural shock triangle
  1. The rules of work and business development on the chosen foreign markets.
Presentation of practical information about the impact of religion on leading business in different countries
17.Student learning outcomeachieved in the course, as related to the outcome intended for the field of study. Methods of outcome achievement evaluation.
Student learning outcome intended for the field of study / Symbols / Student learning outcome achieved in the course / Methods of assessing student learning outcome achieved in the course / Documentation
Knowledge
IB2_W05
IB2_W07
IB2_W20 / Student has knowledge about relations with subjects operating in international and intercultural environment
Student has deep knowledge about the role of enterprenuer operating in intercultural environment
Student has knowledge about the rules of management of company operating in intercultural environment / Test
Case study
Skills
IB2_U14 / Student has skills of communication with partners coming from different cultures / Role playing
Social skills
IB1_K02 / 1. Students are able to cooperate within the group, consisting of members representing different cultures. / Role playing
18.Methods of gradingstudent performance:
No. / Student performance assessment methods and course completion requirements / Description / Percentage of the final grade
1. / Written exam / 50,0%
2. / Group work, case study, role playing / 50,0%
3. / Total / 100,0%
* If students are required to earncredits and pass an exam, the credit accounts for at least 30% of the final grade
19. Reading list
Compulsory reading list:
  1. M.W. Lustig, J. Koester: Intercultural Competence . Wyd. Allyn & Bacon , 2010.
  2. D. Landis, J. M. Bennet, M. J. Bennet, : Handbook of Intercultural Training. Wyd. Sage Publications , 2004.
  3. I. Varner, L. Beamer, : Intercultural Communication in the Global Workplace. Wyd. McGraw Hill, 2011.
Recommended reading:
  1. R. T. Moran, Ph. R. Harris, S. V. Moran: Managing cultural differences. Wyd. Elsevier, 2011.
  2. A. Nizielska: Cross - Cultural Communication Problems in Transational Corporations (w:) Marketing Communication in Europe of Multiple Language Cultures. Wyd. Publishing House of Wrocław University of Economics, Wrocław, 2009.
  3. Ch. W. Lewis: Building cross - cultural competence: how to create wealth from conflicting values. Wyd. John Wiley & Sons, 2002.

20. Language of instruction:
21. Tutors’ recommendations:

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