National Certificate in Tourism Conventions and Incentives (Level 4)
Level / 4Credits / 72
This qualification has been reviewed. The last date to meet the requirements is 31 December 2017.
Transition Arrangements
This qualification has been reviewed and replaced by the New Zealand Certificate in Tourism Conventions and Incentives (Level4) [Ref: 2208].
For detailed information see Review Summaries on the NZQA website.
NZQF National Qualification Registration Information
Process / Version / Date / Last Date for Assessment /Registration / 1 / May 2010 / December 2017
Review / 2 / February 2014 / December 2017
Standard Setting Body
ServiceIQ
PO Box 25522
Wellington 6146
Telephone 0800 863 693
Fax 04 817 5399
Website www.serviceiq.org.nz
National Certificate in Tourism Conventions and Incentives (Level 4)
Level
/ 4Credits
/ 72Purpose
The National Certificate in Tourism Conventions and Incentives [Ref: 1553] is intended as a pre-employment qualification for those people aspiring to careers within various business areas or sectors in the conventions and incentives industry. The qualification has been designed to recognise the skills and knowledge required in the workplace, and may also be completed by people currently employed in the industry who are seeking an appropriate qualification.
The Compulsory focuses on the conventions and incentives industry and ensures people awarded with this qualification are able to demonstrate knowledge of: the operational process, sponsorship for a conventions and incentives industry project, the structures and functions of the industry, and environmental sustainability in the industry. Additionally people will be able to develop a marketing plan, brief clients on legislation and taxation matters, investigate venue arrangements, and produce a budget.
The Elective allows those in pre-employment training to select an assortment of standards that will help them enter the conventions and incentives industry, whilst people training on the job can select standards relevant to their particular work role. These standards cover communication, customer service, teamwork, legal rights and responsibilities in a tourism workplace, the use of event management software, advanced word processing, and sales knowledge and skills.
On completion of this National Certificate training might continue, once employment is gained in the industry, towards the National Diploma in Tourism Conventions and Incentives (Level 5) with strands in Conference Organisation, Convention Bureaux, Incentives Planning, and Venue Sales and Operations [Ref: 0724].
Replacement Information
This qualification replaced the National Certificate in Tourism Conventions and Incentives [Ref: 0723].
Special Notes
Entry to the qualification is open. However, it is recommended that people first complete the requirements of the National Certificate in Tourism (Core Skills) (Level 3) [Ref: 0876], or demonstrate equivalent knowledge and skills.
Credit Range
Compulsory
/Elective
Level 3 credits / 3 / 3-21Level 4 credits / 40 / 4-24
Level 5 credits / 4 / -
Minimum totals / 47 / 25
Requirements for Award of Qualification
Award of NQF QualificationsCredit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the purpose of award. The table of mutually exclusive standards is provided in section 7 of the New Zealand Qualifications Authority (NZQA) Rules and Procedures publications available at http://www.nzqa.govt.nz/ncea/acrp/index.html.
Reviewed standards that continue to recognise the same overall outcome are registered as new versions and retain their identification number (ID). Any version of a standard with the same ID may be used to meet qualification requirements that list the ID and/or that specify the past or current classification of the standard.
Summary of Requirements
0· Compulsory standards
0· Elective – A minimum of 25 credits as specified
Detailed Requirements
Compulsory
The following standards are required
Service Sector > Tourism > Tourism Conventions and Incentives
ID / Title / Level / Credit /15681 / Demonstrate knowledge of the structures and functions of the conventions and incentives industry / 4 / 6
15699 / Demonstrate knowledge of the operational process for a conventions and incentives industry project / 4 / 6
25860 / Brief clients on legislation and taxation matters for a conventions and incentives industry project / 5 / 4
25862 / Demonstrate knowledge of environmental sustainability in the conventions and incentives industry / 3 / 3
25864 / Investigate venue arrangements for a conventions and incentives industry special event / 4 / 6
25865 / Produce a budget for a conventions and incentives industry special event / 4 / 4
25870 / Demonstrate knowledge of sponsorship for a conventions and incentives industry project / 4 / 6
26299 / Develop a marketing plan for a conventions and incentives industry project / 4 / 12
Elective
A minimum of 25 credits
Business > Business Administration > Business Information Processing
ID / Title / Level / Credit /113 / Produce information using advanced word processing functions / 4 / 10
Business > Business Operations and Development > People Development and Coordination
ID / Title / Level / Credit /24873 / Demonstrate knowledge of teamwork and its importance within a workplace / 3 / 3
Humanities > Communication Skills > Interpersonal Communications
ID / Title / Level / Credit /11101 / Collaborate within a group/team which has an objective(s) / 4 / 4
Service Sector > Retail, Distribution, and Sales > Sales Transactions
ID / Title / Level / Credit /11831 / Apply skills and qualities of a salesperson in a retail or distribution environment / 3 / 6
Service Sector > Retail, Distribution, and Sales > Wholesale
ID / Title / Level / Credit /10457 / Establish and develop sales client relationships / 4 / 5
Service Sector > Tourism > Tourism Conventions and Incentives
ID / Title / Level / Credit /25861 / Use event management software to manage a conventions and incentives industry project / 4 / 5
Service Sector > Tourism > Visitor Services
ID / Title / Level / Credit /23755 / Identify and self-evaluate the demands of a specific role in a tourism workplace / 3 / 3
23758 / Demonstrate knowledge of communication and customer service theory in a tourism workplace / 3 / 4
23768 / Describe the legal rights and responsibilities of employees and employers in a tourism workplace / 3 / 5
Transition Arrangements
This qualification replaced the National Certificate in Tourism Conventions and Incentives [Ref: 0723].
There are substantial differences between the new and replaced qualifications. Changes include:
· The level was added to the title of the new qualification.
· The new qualification increased in level from 3 to 4, and in credits from 44 to 72.
· An Elective was added.
· Standards 15681 and 15699 were updated to reflect the requirements of industry.
· Standards 25860, 25862, 25864, 25865, 25870, and 26299 were included in the Compulsory.
· Standards 5070, 18222, 18224, 18225, and 20489 were not included in the new qualification because they have been designated expiring.
· Standard 11831 was moved from the Compulsory in Ref: 0723 to the Elective in 1553.
· Standards 113, 10457, 11101, 23755, 23758, 23768, 24873, and 25861 were added to the Elective.
This qualification contains standards that replace earlier standards. For the purposes of this qualification, people who have gained credit for the expiring standards are exempt from the requirement to gain credit for the replacement standards – see table below.
Credit for / Exempt from /5070 / 23755
15682 / 26299
15694 / 25860
18210 / 23758
20489 / 23768
Certification
The certificate will display the logos of NZQA, ServiceIQ and the accredited organisation.
Classification
This qualification is classified according to the NQF classification system and the NewZealand Standard Classification of Education (NZSCED) system as specified below.
NQF Classification / NZSCED /Code / Description / Code / Description /
1643 / Service Sector > Tourism > Tourism Conventions and Incentives / 080701 / Management and Commerce > Tourism > Tourism Studies
Quality Management Systems
Providers and Industry Training Organisations must be accredited by a recognised Quality Assurance Body before they can register credits from assessment against standards. Accredited providers and Industry Training Organisations assessing against standards must engage with the moderation system that applies to those standards. Accreditation requirements and the moderation system are outlined in the associated Accreditation and Moderation Action Plan (AMAP) for each standard.
ServiceIQ
SSB Code 9068 / Ó New Zealand Qualifications Authority 2015