VeritasEnterpriseVault™

ConfiguringOutlook2011forIMAPAccess

12.1 or later

Macversion

VeritasEnterpriseVault:ConfiguringOutlook2011 forIMAPAccess

Lastupdated:2016-04-15.

LegalNotice

Copyright©2016 VeritasTechnologiesLLC.Allrightsreserved.

Veritas,theVeritasLogo,EnterpriseVault,ComplianceAccelerator,andDiscoveryAcceleratoraretrademarksorregisteredtrademarksof VeritasTechnologiesLLCorits affiliatesinthe

U.S.andothercountries.Othernamesmaybetrademarksoftheirrespectiveowners.

ThisproductmaycontainthirdpartysoftwareforwhichVeritasisrequiredtoprovideattributiontothethirdparty(“ThirdPartyPrograms”).SomeoftheThirdPartyProgramsareavailable underopensourceorfreesoftwarelicenses.TheLicenseAgreementaccompanyingthe Softwaredoesnotalteranyrightsorobligationsyoumayhaveunderthoseopensourceor freesoftwarelicenses.Refertothethirdpartylegalnoticesdocumentaccompanyingthis Veritas productoravailableat:

Theproductdescribedinthisdocumentisdistributedunderlicensesrestrictingitsuse,copying,distribution,anddecompilation/reverseengineering.Nopartofthisdocumentmaybe reproducedinanyformbyanymeanswithoutpriorwrittenauthorizationofVeritasTechnologiesLLCanditslicensors,ifany.

THEDOCUMENTATIONISPROVIDED"ASIS"ANDALLEXPRESSORIMPLIEDCONDITIONS,REPRESENTATIONSANDWARRANTIES,INCLUDINGANYIMPLIEDWARRANTYOFMERCHANTABILITY,FITNESSFORAPARTICULARPURPOSEORNON-INFRINGEMENT,AREDISCLAIMED,EXCEPTTOTHEEXTENTTHATSUCHDISCLAIMERSAREHELDTOBELEGALLYINVALID.VERITASTECHNOLOGIESLLCSHALLNOTBELIABLEFORINCIDENTALORCONSEQUENTIALDAMAGESINCONNECTIONWITHTHEFURNISHING,PERFORMANCE,ORUSEOFTHISDOCUMENTATION.THEINFORMATIONCONTAINEDINTHISDOCUMENTATIONISSUBJECTTOCHANGEWITHOUTNOTICE.

TheLicensedSoftwareandDocumentationaredeemedtobecommercialcomputersoftware asdefinedinFAR12.212andsubjecttorestrictedrightsasdefinedinFARSection52.227-19"CommercialComputerSoftware-RestrictedRights"andDFARS 227.7202,etseq."CommercialComputerSoftwareandCommercialComputerSoftwareDocumentation,"as applicable,andanysuccessorregulations,whetherdeliveredbyVeritasasonpremisesorhostedservices.Anyuse,modification,reproductionrelease,performance,displayordisclosureoftheLicensedSoftwareandDocumentationbytheU.S.Governmentshallbesolelyin accordancewiththetermsofthisAgreement.

VeritasTechnologies LLC500EMiddlefieldRoad MountainView,CA94043

ConfiguringOutlook2011 forIMAPAccess

Thisdocumentincludesthefollowingtopics:

■Aboutthisguide

■Prerequisites

■AddinganIMAPmailaccountinOutlook2011

■ConfiguringadvancedIMAPsettings

■Subscribingtothefoldersinyourarchive

■Workingwithyourarchive

Aboutthisguide

ThisguidedescribeshowtoconfigureOutlook2011toaccessyourarchiveusingEnterprise Vault IMAPaccess.

Prerequisites

Beforeyoucancompletetheconfigurationdescribedinthisguide,youneed:

■Outlook 2011.

■Thenotificationemail,whichtellsyouthatyourEnterpriseVaultarchivehasbeenenabledforIMAPaccess.ThisemailcontainsthesettingsyouneedtoconfigureOutlook2011.

Ifyouhaveaccesstomorethanonearchive,theemailcontainsthesettings youneedtoaccesseacharchive.

AddinganIMAPmailaccountinOutlook2011

ThissectiondescribeshowtoaddanIMAPmailaccountinOutlook2011,soyoucanaccessthecontentsofyourEnterpriseVaultarchive.

Beforeyoubegin,notethefollowing:

■ThesettingsthatyouneedtoconfigureOutlook2011toaccessyourarchiveareinyournotificationmessage,andontheIMAPsettingspage.Thesettings shownintheimagesinthefollowingprocedurearejustexamples.

■TheIMAPsettingspageshowsthesettingsforaccessingalltheavailable archives.ToaccesstheIMAPsettingspage,clicktheIMAPSettingslinkatthebottomoftheIMAPnotificationemail.

■Dependingonyouroperatingsystemanditsconfiguration,theimagesinthis guidemight differ fromwhatyouseeonyourownscreen.

■DependingontheconfigurationofEnterpriseVaultIMAPaccessinyourcompany,youmightnothavetoconfigurealltheoptionsshowninthisprocedure.

Asyoucompletethisprocedure,refertothenotificationemailtofindyourown settings.

Ifyouwanttoaccessmorethanonearchiveonyourdevice,youmustrepeatthis procedureforeacharchive.

ToaddanIMAPmailaccountinOutlook2011

1OpenOutlook.

2OntheToolsmenu,clickAccounts.

Ifamailaccounthasalreadybeenconfigured,itwillbeshownontheAccounts

dialogbox.TheexamplebelowshowsanExchangeaccount.

3Click+,andthenclickE-mailtoaddanewaccount.

4Entertheaccountsettingsastheyareshowninyournotificationmessage.

Ifyouhaveaccesstomorethanonearchive,andyouwanttoaccessanarchivethatisnotthedefault,theUsernamemustincludeabackslashandan identifier.Theusernameformatisshowninthenotificationmessage.Formoreinformationonthedefaultarchive,contactyour administrator.

Note:Someofthesefieldsarenotavailableuntilyouhaveenteredyouremail address.ThisincludestheTypefield,whichyoumustsettoIMAP.

Whenyouhavefinished,clickAdd Account.

5IfyournotificationmessageindicatesthatyouroutgoingSMTPserverrequires authentication,clickMoreOptions, andthenenteryourusernameandpassword.

ConfiguringadvancedIMAPsettings

Thissectiondescribesadditional,advancedconfigurationoptions,mostofwhich youcansettosuityourownrequirements.

ToconfigureadvancedIMAPsettings

1OntheTools menu,clickAccounts,andthenselecttheIMAPaccountyoucreated.

2ClickAdvanced.

3OntheServertab,configuretheoptionstosuityourrequirements.

Note:Ifyouwanttodownloadfullitemsinallthefoldersyousubscribeto,uncheckDownloadheadersonly.

4ClicktheFolderstab.

5Configuretheoptionstosuityourrequirements.

Subscribingtothefoldersinyourarchive

ThissectiondescribeshowtousetheIMAPaccountyoucreatedtosubscribetofoldersinyourarchive.

Tosubscribetofolders

1OpenOutlook.

2OntheToolsmenu,clickIMAPfolders.

3IntheFolderBrowser,selectthefoldersyouwanttosubscribeto,andclick

Subscribe.

Workingwithyourarchive

WhenyouhaveconfiguredtheIMAPaccountinOutlook,youcanstarttoaccess thecontentsofyourarchive.

Notethefollowingbehavior:

■Ifyousynchronizeonlyitemheaders,youcanselectanyitemtoviewitinfull inthereadingpane,ordouble-clicktheitemtoopenitinfullinanewwindow.

■Youcanreplytoandforwardthemessagesinyourarchive.OutlookdoesthisusingtheSMTPserveryouconfiguredwhenyouaddedtheIMAPmailaccount.

■YoucanuseOutlooktomanagethemessagesinyourarchive.Forexample,dependingonwhatyouradministratorhasallowed,youcanmove,copyand deletetheitemsinyourarchive.

■Youcanplacenewitemsinyourarchivebymovingorcopyingthemfromanothermailaccountonyourcomputer.