EDUCATION RESOURCE CENTER

(561) 737-7733 ext. 84497

2016 Management & Leadership Classes

(All classes below satisfy both Leadership and Customer Service/Patient Experience requirements.)

Multiplying Nurse Leaders: A Servant Leadership Workshop

Dates / Times / Location
Tuesday, February 9, 2016
/ 8:00 AM – 9:30 AM / Clayton Conference Center South
Thursday, June 9, 2016 / 8:00 AM – 9:30 AM

Nurses Leading Change: A Transformational Leadership Workshop

Dates / Times / Location
Tuesday, April 5, 2016
/ 8:00 AM – 9:30 AM / Clayton Conference Center South
Wednesday August 24, 2016 / 8:00 AM – 9:30 AM

Transforming Our Culture: “I am the Patient Experience”

Dates / Times / Location
Friday, July 22, 2016
/ 8:00 AM – 10:00 AM / Clayton Conference Center South
Thursday, November 10, 2016
/ 8:00 AM – 10:00 AM

Horizontal Violence…Seriously? Why are we Still Tolerating it?

Dates / Times / Location
Tuesday, March 8, 2016
/ 8:00 AM – 10:00 AM / Clayton Conference Center South
Thursday, May 12, 2016
/ 8:00 AM – 10:00 AM

Compassion Fatigue: “Too Tired to Care” Syndrome

Dates / Times / Location
Tuesday, March 22, 2016
/ 8:00 AM – 9:30 AM / Clayton Conference Center South
Thursday, September 8, 2016
/ 8:00 AM – 9:30 AM

EDUCATION RESOURCE CENTER

(561) 737-7733 ext. 84497

2016 Management & Leadership Classes

(All classes below satisfy both Leadership and Customer Service/Patient Experience requirements.)

(Only 1 Learning Cafe class is required to receive credit. All classes are held in the BHI 3rd Floor Conference Room)

Dates / Times / Learning Cafe
Wednesday, Jan 5 / 10am-12pm / 1
Thursday, Jan 21 / 2pm-4pm / 3
Wednesday, Feb 3 / 9am-11am / 2
Thursday, Feb 18 / 10am-12pm / 4
Friday, March 4 / 10am-12pm / 1
Monday, March 21 / 1pm-3pm / 2
Wednesday, April 13 / 2pm-4pm / 4
Thursday, April 28 / 12pm-2pm / 1
Tuesday, May 3 / 2pm-4pm / 2
Wednesday, May 25 / 10am-12pm / 3
Wednesday, June 1 / 8am-10am / 4
Thursday, June 30 / 9am-11am / 1
Wednesday, July 20 / 2pm-4pm / 2
Friday , July 29 / 10am-12pm / 3
Wednesday, Aug 3 / 8am-10am / 3
Tuesday, Aug 23 / 10am-12pm / 3
Wednesday, Sept 7 / 1pm-3pm / 2
Monday, Sept 19 / 10am-12pm / 4
Tuesday, Oct 4 / 8am-10am / 1
Friday, Oct 28 / 9am-11am / 4
Friday, Nov 4 / 1pm-3pm / 2
Thursday, Dec 15 / 1pm-3pm / 1

EDUCATION RESOURCE CENTER

(561) 737-7733 ext. 84497

2016 Leadership Classes ONLY

(All classes are Leadership only and DO NOT satisfy the Customer Service/Patient Experience requirements.)

Train the Trainer/Leadership Development-Part 1

Dates / Times / Location
Thursday, January 14, 2016
/ 8:30 AM-12:30 PM / Education Resource Center (ERC) Classroom
Wednesday, April 6, 2016
/ 8:30 AM-12:30 PM
Thursday, July 7, 2016
/ 8:30 AM-12:30 PM
Friday, October 14, 2016
/ 8:30 AM-12:30 PM
Managing in the 21st Century
Dates /

Times

/ Location
Thursday, February 11, 2016
/ 8:30 AM-12:30 PM / Education Resource Center (ERC) Classroom
Thursday, May 5, 2016 / 8:30 AM-12:30 PM
Thursday, August 18, 2016 / 8:30 AM-12:30 PM
Tuesday, November 15, 2016 / 8:30 AM-12:30 PM

EDUCATION RESOURCE CENTER

(561) 737-7733 ext. 84497

2016 Leadership Classes ONLY

(All classes are Leadership only and DO NOT satisfy the Customer Service/Patient Experience requirements.)

Delegation and Conflict Resolution

Dates / Times / Location
Wednesday, January 6, 2016
/
1:00 PM – 3:00 PM
/ Education Resource Center (ERC) Classroom

Wednesday, March 9, 2016

/

9:00 AM – 11:00 AM

Wednesday, May 4, 2016

/

9:00 AM – 11:00 AM

Thursday, July 14, 2016

/

1:00 PM – 3:00 PM

Tuesday, September 6, 2016

/

1:00 PM – 3:00 PM

Thursday, November 3, 2016

/

9:00 AM – 11:00 AM

Leading Through Challenging Times

Dates / Times / Location

Tuesday, February 23, 2016

/ 9:00 AM-11:00 AM / Education Resource Center (ERC) Classroom

Thursday, April 7, 2016

/ 1:00 PM- 3:00 PM

Thursday, June 23, 2016

/ 9:00 AM- 11:00 AM

Thursday, August 4, 2016

/ 1:00 PM – 3:00 PM

Wednesday, October 26, 2016

/ 1:00 PM- 3:00 PM

Wednesday, December 15, 2016

/ 9:00 AM – 11:00 AM
Interdisciplinary Team Building
Dates /

Times

/ Location

Wednesday, March 30, 2016

/ 9:00 AM – 11:00 AM / Education Resource Center (ERC) Classroom
Wednesday, June 29, 2016 / 1:00 PM – 3:00 PM
Thursday, October 272016 / 9:00 AM – 11:00 AM

Page 1 of 2 2016 Management & Leadership Classes

Rev. 10/2013

Rev. 10/2014

Rev. 10/2015