PSL PROGRAM GOALS AND OUTCOMES
Goals / Leadership Competencies / Learning Outcomes / Course Map / AssessmentLEADING CHANGE
Bring about strategic change, both within and outside the organization, to meet organizational goals. Gain the ability to establish an organizational vision and to implement it in a continuously changing environment. / 1.Creativity and Innovation / Graduates will
a. Learn strategies to develop insights into situations and question conventional approaches to leadership and organization’s functioning.
b. understand ways to encourage new ideas and innovations in an organization and how to design cutting edge programs and processes.
2.External Awareness / recognize methods that will allow them to keep up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views and how the organization impacts the environment around it.
3.Flexibility / develop strategies that will allow them to rapidly adapt to new ideas, obstacles, and changing conditions.
4.Resilience / develop strategies that will allow them to function under pressure, be optimistic regardless of the situation and recover quickly from setbacks.
5.Strategic Thinking / learn strategic planning processes including the vision to capitalize on opportunities and manage risks, implement plans, and formulate objectives and priorities consistent with an organization’s long-term interest in a global environment.
6.Vision / Use knowledge introduced in the program to learn how act as a catalyst for organizational change by taking a long-term view and build a shared vision with others, and to influence others to translate the vision into action.
LEADING PEOPLE
Lead people toward meeting the organization's vision, mission, and goals. Ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. / 7.Conflict Management / Learn conflict management skills, encourage creative tension and differences of opinion, prevent counterproductive confrontations, manage disagreements in a constructive way.
8.Leveraging Diversity / acquire skills that foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.
9.Developing Others / develop the ability to help others perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
10.Team Building / learn team building strategies, including how to inspire and foster team commitment, spirit, pride and trust and how to facilitate cooperation and motivate team members to accomplish group goals.
RESULTS DRIVEN
Meet organizational goals and customer expectations. Make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. / 11.Accountability / develop ability to hold self and others accountable for measurable high-quality, timely, and cost-effective results. Learn to determine objectives, set priorities, and delegate work, accept responsibility for mistakes, and comply with established control systems and rules.
12.Customer Service / recognize customer needs and learn to anticipate and meet the needs of both internal and external customers, deliver high-quality products and services , and be committed to continuous improvement.
13.Decisiveness / learn to make well-informed, effective, and timely decisions, and perceive the impact and implications of decisions.
14.Entrepreneurship / acquire entrepreneurship skills that will allow them to position the organization for future success by identifying new opportunities, developing or improving products or services, and taking calculated risks to accomplish organizational objectives.
15.Problem Solving / learn to identify and analyze problems, weigh relevance and accuracy of information, and generate and evaluate alternative solutions and make recommendations.
16.Technical Credibility / understand and appropriately apply principles, procedures, requirements, regulations, and policies related to specialized expertise.
BUSINESS ACUMEN
Manage human, financial, and information resources strategically. / 17.Financial Management / gain financial management skills that will enable them to understand the organization's financial processes, prepare, justify, and administer the program budget, oversee procurement and contracting to achieve desired results, and monitor expenditures and use cost-benefit thinking to set priorities.
18.Human Capital Management / learn human capital management skills, including the ability to build and manage a workforce based on organizational goals, budget considerations, and staffing needs. Ensure that employees are appropriately recruited, selected, appraised, and rewarded. Take action to address performance problems and manage a multi-sector workforce and a variety of work situations.
19.Technology Management / demonstrate strategies that allow them to keep up-to-date on technological developments, make effective use of technology to achieve results, and ensure access to and security of technology systems.
BUILDING COALITIONS
Build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. / 20.Partnering / develop skills that allow them to network and build alliances, collaborate across boundaries to build strategic relationships and achieve common goals.
21.Political Savvy / learn how to identify the internal and external politics that impact the work of the organization and perceive organizational and political reality and act accordingly.
22.Influencing/Negotiating / Recognize strategies needed to persuade others and build consensus through give and take and gain cooperation from others to obtain information and accomplish goals.
RESEARCH & SCHOLARSHIP
Solve complex problems by using the wisdom of history, quality scholarship, and disciplined research as a guide. /
- Research, Scholarship & Science
FUNDAMENTAL PROGRAM COMPETENCIES & EXPECTATIONS
These competencies are the foundation for success in the program. /
- Foundational Competencies
- Inspire others to excellence: Inspire others to excellence, motivate others to do their best, learn strategies of reporting to leadership, understand the creation of trust, inspire people around them to feel confident.
- Interpersonal Skills: Treat others with courtesy, sensitivity, and respect. Consider and respond appropriately to the needs and feelings of different people in different situations.
- Oral Communication: Make clear and convincing oral presentations. Listen effectively and clarify information as needed.
- Integrity/Honesty: Behave in an honest, fair, and ethical manner. Show consistency in words and actions. Model high standards of ethics. Epitomize fidelity, competence, and trust.
- Written Communication: Write in a clear, concise, organized, and convincing manner for the intended audience.
- Continual Learning: Assesse and recognize own strengths and weaknesses and pursue self-development.
- Public Service Motivation: Show a commitment to serve the public. Ensure that actions meet public needs. Aligns organizational objectives and practices with public interests.