Job Title / Community Employment Specialist / Department / Journey to Employment (J2E) Job Club
Date / June 2017 / Grade / 6
PART 1: JOB PROFILE
1 / MAIN PURPOSE OF THE JOB
Day to day management, co-ordination and delivery of Journey to Employment (J2E) Job Club services aimed at supporting disabled people and those with health conditions on their journey back into employment by assessing individual abilities and experience in line with career aspirations. Working collaboratively with JCP Work Coaches, customers, employers and partner agencies to enable transition into work, training and/or voluntary work through linking and promoting access to support measures.
2 / POSITION IN ORGANISATION
3 / SCOPE OF JOB
  • Delivery of J2E Job Club courses
  • Relationship Building (JCP Work Coaches and Employers)
  • In work support
  • Administration of all associated paperwork.

4 / DIMENSIONS AND LIMITS OF AUTHORITY
  • Petty Cash.

5 / EXPERIENCE, QUALIFICATIONS AND SKILLS LEVEL
  • Capacity to operate at SVQ Level 4 or equivalent
  • Personal experience or expert knowledge of the challenges faced by those who have dealt with health conditions, disabilities and employability challenges
  • Disability Confident
  • Strong people skills and proven experience of bringing people together, with a personal style that is incisive, engaging and collaborative
  • A good understanding of the social model of disability and the ability to effectively articulate this to a range of stakeholders
  • A good knowledge of employability skills and the ability to tailor this to the needs of disabled people and those with complex health conditions
  • The ability to find innovative ways to work with customers to identify and find informed solutions to the challenges faced by them
  • Ability to demonstrate empathy and to carry out work in a holistic and person-centred way that is supportive and engaging but has an appropriate level of challenge when necessary
  • Strong coaching and presentation skills
  • Self-motivated
  • Excellent communication skills with ability to adapt style to meet needs of audience
  • Excellent time management skills and the initiative to make your own decisions to the benefit of the customer
  • Enthusiastic and passionate about finding innovative ways to empower and inspire customers to find solutions to the challenges that they face
  • Excellent relationship skills with knowledge and understanding of support agencies and local labour market
  • A working knowledge of the solutions required enabling clients with health barriers to enter or make progress towards the labour market
  • Target and results driven while maintaining quality service provision
  • Experience of case management and employability.

6 / ADDITIONAL REQUIREMENTS
  • A full driving licence and the use of a car would be preferred as some element of travel will be involved
  • Experience working in a mentoring environment is desirable
  • A mentoring qualification or willing to work towards is desirable
  • Subject to appropriate security and background checks including a PVG Disclosure check
  • Health and Safety is a key aspect of all jobs - it is vital that everyone takes responsibility for promoting the health, safety and security of themselves, customers and colleagues
  • Promote and embrace all aspects of Equality and Diversity
  • Individuals will comply with the Wise Group values by demonstrating our core behaviours.

PART 2: DUTIES AND KEY RESPONSIBILITIES
Assess, Design and Deliver J2E Job Club
  • Create a safe and trustworthy environment to successfully facilitate the mentoring/coaching relationship
  • Create personalised action plans to assist customers in setting appropriate goals and addressing priority needs
  • Meet with each customer, in line with contractual requirements, to support them address any issues, and provide appropriate levels of specialist guidance and support
  • Overall, support, guide, empower and motivate customers to achieve consistent personal progression
  • Assess individuals abilities and experiences in line with their career aspirations
  • Design the delivery of training to suit the diversity of participants
  • Deliver courses including but not limited to Mindset and Employability Skills to customers with multiple disabilities and barriers to employment
  • Maximise job opportunities and/or engagement with employment related activity for all clients
  • Carry out Health and Safety vetting for work placements, tasters etc.
Relationship Building (JCP, Employers and other stakeholders)
  • Develop and maintain relationships with key stakeholders to deliver contractual requirements and develop new opportunities
  • Work in tandem with colleagues, supervisors and managers in initiating contacts with other guidance agencies, colleagues and potential employers to the advantage of customers
  • Engage with DWP Work Coaches and Disability Employment Advisors to promote the programme and encourage referrals
  • Build disability awareness and support JCP Work Coaches by providing advice on complex cases as required
  • Design and deliver information sessions to promote the benefit of participation on J2E job club
  • Identify role models to provide peer mentoring support
  • Develop partnerships with community groups to provide awareness sessions on activities and support available
  • Liaise with employers and individuals to enable transition into work through linking and promoting access to support measures
  • Liaise with Health Professionals Social Work Services and other local agencies to promote a positive image of J2E
  • Work in conjunction with Employment Agencies to maximise positive outcomes.
  • Source and negotiate external placements and build and maintain relationships with placement providers ensuring that communication is maintained
  • Deliver health condition and disability awareness sessions to employers to challenge assumptions and negative perceptions.
In Work Support
  • Support achievement of targets regarding job entries by providing in-work support interventions to customer and employer
  • Provide all customers entering employment with an aftercare support service to ensure job sustainability
  • Support customers identify and address any reservations or barriers to entering employment
  • Build resilience and put actions in place to overcome any obstacles
  • Support customer with travel plans to ensure transport arrangements are in place.
Administration
  • Effectively communicate and record any correspondence completed on the customers’ behalf regarding their interactions with internal and external organisations
  • Maintain effective and accurate customer records, including action plans, contact activity and case notes
  • Maintain data security and protection at all times in line with relevant legislation
  • Any other reasonable duties as required by the post.

Signature / Date