Using CudaLaunch for Windows and macOS to Connect to the North Country Hospital Network

Download and Install CudaLaunch – One Time Only!

Download and install CudaLaunch on your device:

  • Windows – The Windows version for Windows 8 and above is available from the Microsoft Windows App Store.
  • Note that there may slight variations in appearance, but the basic functionality is the same.
  • **If you have a Microsoft account on your personal computer, see the section below on connecting from a personal Microsoft PC/Laptop.
  • macOS– The macOS version is available in themacOS App Store.
  • Notes:
  1. Please note that Mac users may also need the Microsoft Remote App to be installed.
  2. If you have a Windows PC that is Windows 7 or older, please contact the IT Department for assistance with your installation at 802-334-3298.

Getting connected

  • Click on CudaLaunch
  • Type in vpn.nchsi.organd click connect – this will need to be entered only on first connection
  • You will then see this NCH login page
  • Enter your NCH windows username and password and click log in –
  • Note: If you have Imprivata OneSign on your NCH laptop, this will connect you without having to enter credentials.
  • This brings you to the CudaLaunch favorites page.
  • You can either set up favorites or launch the remote desktop app from the Apps section.

Setting up Favorites – Another One Time Only Set Up

  • The first time you log in you will need to add the primary remote desktop server to your favorites page
  • Click the + in the upper right corner
  • Then Click the Apps section at the top center of the screen.

NOTE: Some versions have dots instead of icons for VPN, Apps, etc.

  • Click which item(s) you would like to add to your favorites list (Primary Remote Desktop Server)
  • Click the check mark in the upper right corner to save these settings
  • Added items will appear on the CudaLaunch Homepage each subsequent time you log in.

Connecting to a Remote Desktop using a NCH Laptop

  • To connect to a Remote Desktop, simply Click Primary Remote Desktop Server
  • If you see this pop up, check the box beside Don’t ask me again for connections to this computer, then click connect

  • If you have OneSignenabled on your workstation (hospital laptops only), you will see the following Windows Security screen.
  • Do NOT click Remember me – this will interfere with OneSign
  • Click OK

  • This brings you to the log in screen for the Remote Desktop server
  • Wait approximately 5-10 seconds and you will be automatically logged in.
  • If you are not using Imprivata, simply sign in with your NCH credentials.

Connecting to a Remote Desktop with your Personal Microsoft PC/Laptop

  • To connect to the Remote Desktop, simply Click Primary Remote Desktop Server
  • If you see this pop up, check the box beside Don’t ask me again for connections to this computer, then click connect
  • You will see a Windows Security screen and enter your NCH Credentials.
  • Note thatit may try to connect you using your Microsoft account.
  • If you see this indicated, Click More choices.

Then Click Use a different account.

  • Enter your credentials as nchsi\username and your NCH password

  • You are now connected to the North Country Hospital Remote Desktop Server.