Appendix A
Letter of Agreement between Temple University and the Department of Public Welfare
Appendix B
Study Advisory Board Members
STUDY ADVISORY BOARD MEMBERS
Harriet Dichter, Director, Office of Child Development for the state’s Department of Public Welfare and Co-Director, Office of Policy in the Department of Education.
Amy Gendall, Development Director, The Preschool Project
Mary Graham, Executive Director, Children’s Village Child Care Center and the President of the Pennsylvania Child Care Association
Louise Hayes, Supervising Attorney, Community Legal Services, Inc.
Natalie Martinez-Oliver, Outreach & Education Specialist, Philadelphia Early Childhood Collaborative
Giovanni Morante, Administrator, Casa Del Carmen
Anne Rahn, Executive Director, The Preschool Project
Terry Shaner, DPW / Office of Child Development / Bureau of Subsidized Child Care
Ebonnie Simmons-Hall, Community Mobilization Specialist, Pennsylvania Partnerships for Children
Natalie Sondheimer, Public Benefits Education Coordinator at the Maternity Care Coalition
Sharon Ward, Child Care Policy Director, Philadelphia Citizens for Children and Youth.
Peter Zurflieh, Staff Attorney, Community Justice Project and Chair of the Pennsylvania Child Care Campaign
Appendix C
Subsidy Utilization Study Survey
Production version (4.21.05)
WELFARE REFORM & CHILDCARE SUBSIDY STUDY
SUBSIDY UTILIZATION STUDY
A. OPENING SCRIPT
Hello, this is ______. I’m calling from Temple University's Institute for Survey Research.
a1.) May I speak to [NAME OF WELFARE LEAVER]?
[language preference asked]
As I mentioned, I’m calling from Temple University’s Institute for Survey Research to conduct a paid survey about your experiences with the welfare system. We recently sent a letter to your address about this interview, which concerns parents who have recently stopped receiving cash assistance.
a2.) So that I can be sure I am speaking to the correct person, what is your date of birth?
ENTER MONTH: ______
(1) JANUARY (4) APRIL (7) JULY (10) OCTOBER
(2) FEBRUARY (5) MAY (8) AUGUST (11) NOVEMBER
(3) MARCH (6) JUNE (9) SEPTEMBER (12) DECEMBER
(98) DON'T KNOW (97) REFUSED
ENTER DAY: ______
(1-31) (98) DON'T KNOW (97) REFUSED
ENTER YEAR: ______
(1940-2002) (9998) DON'T KNOW (9997) REFUSED
PROGRAMMER: IF Q.a2 = 9997 OR 9998, ASK a2a. OTHERWISE GO TO Q.a3.
a2a.) Are you 18 years of age or older?
<1> YES . . . [GO TO Q.a4]
<5> NO . . . [NOT ELIGIBLE]
<8> DON’T KNOW. . . [NOT ELIGIBLE]
<7> REFUSED. . . [NOT ELIGIBLE]
a3.) So you are currently [fill cage] years old?
<1> YES . . [GO TO Q.a5]
<5> NO . . [GO TO Q.a4]
<8> DON'T KNOW. . [GO TO Q.a5]
<7> REFUSED. . [GO TO Q.a5]
a4.) How old were you on your last birthday?
<1-99> AGE . . . [IF < 18 YEARS OLD, GO TO NE SCRIPT]
<998> DON'T KNOW
<997> REFUSED
a5.) [READ IF NECESSARY] What is your gender?
<1> MALE
<5> FEMALE
<7> REFUSED
This survey will take about 30 minutes. If you are eligible and you participate, we will send you a money order for $20 as a token of our thanks.
Do you have any questions?
IF YES: continue to Section A
If NO: continue to Section B
SECTION A
Answer questions as necessary. The FAQs should answer most questions.
TROUBLESHOOT and ADDRESS CONCERNS, such as:
► We can call you at the most convenient time for you (schedule appointment, see below).
► All the information is kept completely confidential. Will not affect your eligibility for benefits, etc.
► We do not work for any state or government agency.
► The survey will only take 30 minutes.
► Receive a money order for $20.00 for completing the survey.
► Answers are very important to others who receive cash assistance and to people who make welfare policies.
If successful in addressing concerns, say: OK, if you have no more questions, let’s begin [go to Section B].
If respondent wants to schedule an appointment, say: What would be a good day and time to call? [record appointment]
<1> Day of week: ______
<5> Time: ______
Thank you very much. We will call again at that time.
If not successful in addressing concerns, say: Thank you for your time. Goodbye.
SECTION B
Let me start by telling you who we are and what this is about. We are researchers from Temple University looking at people’s experiences with the welfare system. We would like to ask you about your experiences with the welfare system and other services you may have used, and about childcare arrangements and how you pay for them.
All information you share with us will be kept confidential and will be used only for research. We will not share your responses with the Department of Public Welfare or any other agency. You can refuse to answer any of the questions. If there are any questions you don’t want to answer, let me know; we’ll skip them.
First, I will need to ask you some questions to see if you are eligible for the interview.
B. ELIGIBLITY SCREENER
b1.) Has your household received cash assistance benefits from the welfare office since [DATE OF CASH ASSISTANCE CLOSING]? This does not include food stamps, medical assistance, CHIP, or childcare subsidies.
<1> YES. . . . [GO TO Q.b2]
<5> NO. . . . [GO TO Q.b3]
<8> DON’T KNOW. . . [GO TO Q.b3]
<7> REFUSED. . . [GO TO Q.b3]
b2.) Is your cash assistance benefit intended to cover just your children?
<1> YES. . . . [CONTINUE]
<5> NO. . . . [NOT ELIGIBLE, GO TO NE SCRIPT]
<8> DON’T KNOW . . [NOT ELIGIBLE, GO TO NE SCRIPT]
<7> REFUSED. . . [NOT ELIGIBLE, GO TO NE SCRIPT]
b3.) What county do you live in?
<1> Philadelphia . . . [CONTINUE]
<2> Montgomery . . . [CONTINUE]
<3> Bucks . . . . [CONTINUE]
<4> Chester . . . . [CONTINUE]
<5> Delaware . . . [CONTINUE]
<6> Other. . . . . [NOT ELIGIBLE, GO TO NE SCRIPT]
<8> DON’T KNOW. . . . [CONTINUE]
<7> REFUSED. . . . [CONTINUE]
b4.) Are you of Hispanic or Latino decent?
<1> YES. . . . [GO TO Q.b5]
<5> NO. . . . [GO TO Q.b6]
<8> DON’T KNOW. . . [GO TO Q.b6]
<7> REFUSED. . . [GO TO Q.b6]
b5.) What is your specific ethnic identity or country of origin?
<1> CUBAN
<2> COLOMBIAN
<3> DOMINICAN
<4> MEXICAN
<5> PUERTO RICAN
<6> OTHER
<8> DON’T KNOW
<7> REFUSED
b5a.) Were either of your parents born outside of the United States?
<1> YES
<5> NO
<8> DON'T KNOW
<7> REFUSED
b6.) Which one of these racial groups best describes you? Are you:
<1> African American or Black,. . . [CONTINUE]
<2> White,...... [CONTINUE]
<4> Asian, Asian American. . . . [NOT ELIGIBLE, GO TO NE SCRIPT]
<5> Native American, American Indian. . [NOT ELIGIBLE, GO TO NE SCRIPT
<6> or Bi-racial, multi cultural?. . . [IF R IS NOT OF HISPANIC ORIGIN (Q.b4 = 5, 7, 8) R IS NOT ELIGIBLE, GO TO NE SCRIPT. IF R IS OF HISPANIC ORIGIN (Q.b4 = 1) CONTINUE]
<7> Some other racial group, . . [IF R IS NOT OF HISPANIC ORIGIN (Q.b4 = 5, 7, 8) R IS NOT ELIGIBLE, GO TO NE SCRIPT. IF R IS OF HISPANIC ORIGIN (Q.b4 = 1) CONTINUE]
<98> DON’T KNOW [NOT ELIGIBLE, GO TO NE SCRIPT]
<97> REFUSED [NOT ELIGIBLE, GO TO NE SCRIPT]
b7.) Are you legally responsible for a child currently living in your household who is four years old or younger?
<1> YES. . . . . [CONTINUE]
<5> NO. . . . . [NOT ELIGIBLE, GO TO NE SCRIPT]
<8> DON’T KNOW . . . [NOT ELIGIBLE, GO TO NE SCRIPT]
<7> REFUSED. . . . [NOT ELIGIBLE, GO TO NE SCRIPT]
NOT ELIGIBLE (NE) SCRIPT:
If b1=1 is the only ineligible criteria, say: At this time, we are only interviewing people who have been off cash assistance for two months or more. We may call again in the coming months when you become eligible. Thank you very much for your time. Goodbye.
If other ineligibility criteria are met, say: We are only interviewing individuals who are [over 18 years of age / not receiving cash assistance / live in the 5 southeastern counties / white, African American, or of Hispanic decent / have a child under the age of 5]. Thank you very much for your time. Goodbye.
ELIGIBLE SCRIPT:
You are now eligible for our study. To thank you for your time, we will send you a $20 money order at the end of the interview.
At the end of this interview, which will take about 40 minutes, I will ask you for your mailing address so that we can send you the money order. Let’s begin.
76
WR & CCS_SUS
Production version (4.21.05)
WELFARE REFORM AND CHILDCARE SUBSIDIES
SUBSIDY UTILIZATION SURVEY
C. FAMILY CHARACTERISTICS
I’d like to start by asking you a few questions about you and your family.
c1.) How many children under 18 years old for whom you are legally responsible are
currently living in your household?
<1-10> CHILDREN. . . [CONTINUE]
<98> DON'T KNOW. . . [GO TO Q.c3]
<97> REFUSED. . . [GO TO Q.c3]
c2.) What [is the age (Q.c1 = 1) / are the ages (Q.c1 > 1)] of the [child (Q.c1 = 1) / children (Q.c1 > 1)]?
[RECORD ONLY CHILDREN UNDER 18 YEARS OF AGE]
______
<0> LESS THAN ONE YEAR
<1-18> YEARS OLD
<98> DON'T KNOW
<97> REFUSED
c3.) What is your current marital status? Are you currently:
<1> Married . . . . [CONTINUE]
<2> Divorced. . . . [GO TO Q.c5]
<3> Separated. . . . [GO TO Q.c5]
<4> Widowed, or. . . . [GO TO Q.c5]
<5> Have you never been married . [GO TO Q.c5]
<8> DON'T KNOW . . . [GO TO Q.c5]
<7> REFUSED . . . . [GO TO Q.c5]
c4.) Do you live with your spouse?
<1> YES. . . . . [GO TO SECTION D]
<5> NO. . . . . [CONTINUE]
<8> DON'T KNOW . . . [CONTINUE]
<7> REFUSED. . . . [CONTINUE]
c5.) Are you currently living with a partner?
<1> YES
<5> NO
<8> DON’T KNOW
<7> REFUSED
D. EXPERIENCES WITH WELFARE
Now I’d like to ask you about the period of time you received cash assistance through the welfare office.
d1.) I’m going to read you a list of opinions people have about their welfare experiences. Thinking about your most recent welfare experience, please tell me if you feel each of the following statements was true for you or not. You can say “yes” if it’s true or “no” if it’s nottrue.
<1> YES, TRUE <5> NO, NOT TRUE <8> DON’T KNOW <7> REFUSED
a.) My case worker treated me with dignity and respect.
b.) I was informed of changes in my case in a timely way (for example, being assigned a new case worker, status of my case).
c.) Scheduled appointments with my case worker occurred pretty much on time.
d.) My case worker cared only about filling out the forms.
e.) The application process for cash assistance was difficult.
f.) I was given information about other forms of public assistance that I may be eligible for.
g.) My case worker responded to my questions in a way that was clear and easy to understand.
h.) I felt my case worker discriminated against me because of my race or ethnicity.
i.) My case worker took time to explain program rules to me.
d2.) I’m now going to read you a list of resources or services that you may be eligible for. Please tell me if you are currently using any of these programs.
<1> YES <5> NO <8> DON’T KNOW <7> REFUSED
a.) Are you using CHIP (Child Health Insurance Program)?
b.) Are you using Medical Assistance or do you have an Access card? This would include Health Choices, AmeriChoice; Health Partners, and Keystone Mercy.
c.) [Are you using] LIHEAP, the Low Income Heat and Energy Assistance Program?
d.) [Are you using] Childcare subsidy for working families through Child Care Information Services also known as CCIS?
CHECKPOINT: IF Q.d2d IS CODED ‘<1> YES,’ GO Q.d3, OTHERWISE GO TO Q.d4.
d3.) Where did you first learn about CCIS childcare subsidy? [CODE ONE ONLY] [NOTE: IF THEY SAY JUST “CASEWORKER,” PROBE FOR WELFARE (#1) OR CCIS (#2); IF THEY DON’T KNOW, SPECIFY “caseworker” IN #10]
<1> WELFARE CASEWORKER
<2> CCIS CASEWORKER / NOTICE FROM CCIS OFFICE
<3> FAMILY / FRIENDS
<4> CO-WORKERS
<5> SOCIAL SERVICE ORGANIZATION (e.g., SALVATION ARMY, UNITED WAY, CATHOLIC SOCIAL SERVICES)
<6> COMMUNITY LEGAL SERVICES
<7> ADVERTISEMENTS (RADIO, TV, BUS STOPS, BILLBOARDS, ETC) / FLYER
<8> INTERNET
<9> JOB TRAINING PROGRAM (e.g., EDCI, PWDC)
<10> OTHER (specify) ______
<98> DON’T KNOW
<97> REFUSED
d4.) During the time you received cash assistance, were you ever sanctioned, that is,
was your monthly check reduced because your case worker said you failed to comply
with the welfare program rules?
<1> YES
<5> NO
<8> DON'T KNOW
<7> REFUSED
d5.) Did your welfare case worker ever give you an opportunity to avoid a potential sanction? For example, did the case worker reschedule a missed appointment or tell you that you needed to start some sort of job or educational activity to avoid a potential sanction?
<1> YES
<5> NO
<8> DON’T KNOW
<7> REFUSED
PROGRAMMER: IF R WAS SANCTIONED (Q.d4 = 1), ASK Q.d6, OTHERWISE GO TO Q.d8.
d6.) Did you ever stop receiving checks because of these sanctions?
<1> YES. . . . [CONTINUE]
<5> NO. . . . [GO TO Q.d8]
<8> DON'T KNOW. . . [GO TO Q.d8]
<7> REFUSED. . . [GO TO Q.d8]
d7.) Was a sanction the reason for your cash assistance benefits stopping on [DATE OF
CLOSING]?
<1> YES
<5> NO
<8> DON'T KNOW
<7> REFUSED
d8.) Did the welfare office help you obtain employment?
<1> YES
<5> NO
<8> DON'T KNOW