Job Description

Job title:Assistant Shop Manager–Lichfield

Directorate:Fundraising, Marketing & Communications

Responsible to: Shop Manager

Responsible for:Volunteers

Main purpose of job

To assist the Shop Manager to achieve agreed sales and profit targets whilst minimising costs and maintaining a strong presence in the high street to benefit the charity.

To assume full responsibility for all aspects of the shop in the absence of the Shop Manager.

Essential qualifications

There are no essential qualifications for this post

Essential skills and experience

  • Experience of working in a retail environment
  • Achieving success against sales and profit targets
  • Experience of managing a diverse team of people
  • Cash handling and reconciliation
  • Customer Service
  • Computer literate with experience of Outlook and use of the internet

Desirable experience

  • Managing volunteers
  • Experience of fundraising

The person

  • Good organisational skills with the ability to plan and prioritise
  • Good time management skills
  • Excellent interpersonal skills
  • A motivational person-manager and good team builder, who recognises potential in people
  • Entrepreneurial and commercially minded, able to identify and exploit income opportunities
  • Creative flair with an eye for detail and able to present stock to the highest standard
  • Able to work on own initiative
  • Flexible attitude and a positive and outgoing personality
  • Ability to work additional hours as required to provide cover for the Shop Manager
  • You will be required to wear a Blue Cross uniform.
  • The Blue Cross values are Integrity, Dynamic, Responsible, Compassionate and Fair Reasonable, and you will be expected to live these values in the way that you work, the decisions that you make and how you interact with others

Duties

  • Assist with achieving agreed sales targets and maximise profit through effective cost control and make informed management decisions to ensure shop performance
  • Ensure that effective systems are in place to achieve the agreed processing targets in order to maintain shop density levels
  • Ensure that goods in the shop are priced appropriately
  • Maintain a high standard of merchandising and display, both windows and in store, in accordance with Blue Cross guidelines
  • Minimise stock loss of new goods and carry out stock takes when required
  • Assist with recruiting volunteers and provide training and ongoing support to ensure they are able to carry out their roles to the required standards
  • Ensure the shop is adequately staffed with volunteers during the agreed opening times
  • Motivate volunteers to achieve the shops full potential
  • Comply with Blue Cross financial and administrative procedures within agreed timescales
  • Accurately input shop data for takings, banking and Gift Aid figures
  • Effectively communicate relevant information on Blue Cross standards and procedures to volunteers
  • Ensure that all directives from Head Office are implemented
  • Ensure that a high level of customer service is maintained in the shop
  • Ensure the safe and secure handling of money and security of the premises and stock at all times
  • Assist with building relationships with the local community to raise awareness of Blue Cross and to generate quality donated goods
  • Ensure high standards of cleanliness in all areas of the shop premises
  • Ensure the shop meets standards required by Health & Safety, DDA, Trading Standards and Fire Regulations legislation
  • Work as part of the Retail team to provide cover at other shops when required
  • Travel to Burford Head Office and other sites to attend training sessions and meetings when required

Salary

£6,006 per annum(£8.25 per hour)

Job details

9.00am to 5.00pm, two days per week (14hours per week) on a rota,to include some Saturdays, Sundays and Bank Holidays. It is also expected that you will work additional hours when required to provide cover for the Shop Manager. It is therefore essential that you are able to be flexible with the ability to work more than two days a week when needed.

THIS JOB DESCRIPTION IS NOT EXHAUSTIVE

If you feel you have the skills and experience to apply for this position, please complete and return the application from. You may submit your CV together with any supporting information as part of your application. You can either email your completed application form to or post it to:

Human Resources

Blue Cross

Shilton Road

Burford

Oxfordshire

OX18 4PF

Closing date for receipt of completed applications is Wednesday, 29 March 2017

Integrity Dynamic Responsible Compassionate Fair &Reasonable 1