Dr. Mary Ellen Guffey
Your Partner in the Classroom
Thomson South-Western Publishing
Dear Instructors:
Two decades ago when I wrote the first edition of Business English, I had two primary objectives in mind: (1) to provide you with a comprehensive yet flexible grammar textbook and (2) to supply you with abundant practical support materials that ease your classroom preparation. With each new edition, I’ve kept those objectives in mind. At the same time, I’ve added technology coverage and support that enable you to use innovative digital tools in preparing your students for career success in today’s electronic workplace.
Because of its unique approach and unparalleled support package, Business English has been the leading grammar and mechanics textbook in the field since its first edition. The Ninth Edition continues that proud tradition with many new features:
• Xtra! – Expanded Electronic Study Guide! Free when bundled with new textbooks, access to this new Web site offers Ms. Grammar, a complete interactive chapter review with immediate feedback for individual tutoring, PowerPoint chapter slides (student version), Speak Right!, Spell Right!, WebCheck reinforcement exercises, and a new set of bonus Editor’s Challenge exercises. Be sure you order the correct ISBN so that your students receive this amazing set of free self-help resources.
• New PowerPoint Package for Instructors and Students! A colorful, exciting new PowerPoint package enables you to preview chapter content with interactive slides that engage students in “Test Your Skill” segments. You now have a comprehensive set of slides, and students have a smaller separate set covering the basics.
• New Editor’s Challenge Exercises! You asked for more editing exercises that focused totally on concepts from each chapter, and here they are! Posted at the Xtra! site, these bonus Editor’s Challenge online exercises can be assigned for homework or assessment. Business English, 9e, also provides all new Editor’s Challenge exercises in the text.
• Streamlined Text—Now Only 18 Chapters! Business English, 9e, offers students the same comprehensive coverage of grammar and mechanics but in fewer chapters so that you can more easily cover the material in your course.
• Updated Examples, Illustrations, Exercises and Bloopers! References to current business events and technology (such as wikis, e-mail, blogs, and browsers) prepare your students for today’s rapidly changing digital workplace.
Business English, 9e, brings your students comprehensive, up-to-date, and relevant instruction in the correct use of English. Its three-level approach gives you flexibility in organizing your course and facilitates learning by breaking complex topics into small, manageable units.
Mary Ellen Guffey
DEVELOPING AN EFFECTIVE BUSINESS ENGLISH COURSE
The purpose of this Instructor’s Manual is to explain the features of Business English, 9e, and to give instructors ideas for using the book most effectively. This manual will present course objectives, instructor resources, student learning aids and resources, classroom teaching ideas, solutions, handouts, testing materials, and many other items to help instructors deliver successful business English instruction. Because significant changes were made in this edition, we’ll begin by discussing them.
Important Changes in This Edition
As outlined in the author’s letter on the previous page, important improvements have been made in this edition of Business English. A complete list of chapter-by-chapter improvements may be found later in this manual. For instructors accustomed to the previous editions, the most important changes are summarized here:
• Fewer Chapters. Business English, 9e, has only 18 chapters, reduced from 20 in the previous edition. Two chapters on conjunctions were combined, and four chapters on verbs were condensed into three chapters to create a more compact presentation that can be completed in one term.
• Xtra! Web Site Replaces Student CD. Students now access Ms. Grammar, Speak Right!, and Spell Right! at the Xtra! Web Site. No student CD accompanies this edition. Be sure you order the correct ISBN so that your students have free access to this Web site. If your students do not have new books, they may purchase access at the Xtra! Web site.
• New Web Site for Students. Students will find chapter review quizzes, a diagnostic grammar test, Editor’s Challenge exercises from the textbook, and flash cards at the Book Companion Site: http://www.thomsonedu.com/bcomm/guffey. Please change your syllabi! Don’t send students to the old site at http://www.meguffey.com.
• New Web Site for Instructors. Instructors will find all of their support materials at the new Book Companion Site: http://www.thomsonedu.com/bcomm/guffey. This is the same site that students use. However, all instructor items are locked. Access is gained by completing a CourseKey form. Dr. Guffey’s previous instructor Web site (http://www.westwords.com/ instructor.html) has been replaced. Teaching modules, exercises, and all resources are now accessed at the Book Companion Site.
Course Objectives
Students completing a course using Business English, 9e, should be able to
• Use appropriate reference materials such as online dictionaries, print dictionaries, and reference manuals to locate answers to language questions.
• Identify parts of speech and understand how they function in sentences.
• Write complete sentences avoiding fragments, comma splices, and run-ons.
• Use nouns, pronouns, verbs, adjectives, adverbs, conjunctions, prepositions, and interjections correctly in oral and written communication.
• Develop proficiency in punctuation, capitalization, and number style skills.
• Demonstrate realistic applications of current usage and style in today’s workplace.
• Use proofreading marks to edit business documents.
• Demonstrate improved vocabulary, spelling, and editing skills.
• Recognize and create print and digital business messages that demonstrate correct formats and ideas expressed in clear, concise, and correct English.
Complete List of Changes in This Edition
A complete list of overall and chapter-by-chapter changes is provided here.
Overall Changes
• Reduced the number of chapters from 20 to 18 to make the textbook easier to cover in a typical semester.
• Reviewed every entry to be certain that it coordinated with the most recent edition of Clark and Clark’s Handbook for Office Professionals.
• Increased the number of Hotline Queries to nine per chapter. Also made a conscious effort to include hotline concepts within other exercise material to further reinforce correct usage.
• Developed new Editor’s Challenge exercises for every chapter to provide up-to-date and relevant content.
• Increased use of colorful headings throughout chapters to improve readability.
• Scrutinized every sentence to be sure it was concise, clear, and readable at a level appropriate for users of this book.
• Revised numerous examples to include relevant content, current topics, and a focus on professionalism.
• Added many relevant and timely grammar/usage bloopers to pique interest.
• Updated all reinforcement exercises with references to current business and technology topics.
• Highlighted all new vocabulary words to make them easier for students to locate.
Chapter 1
• Expanded discussion of the reasons to study business English to include more emphasis on professional written and oral communication in the workplace.
• Included information about high-tech communication channels and the increased emphasis on writing skills in today’s workplace.
• Explained the value of having a print dictionary, even with the availability of online dictionaries.
• Emphasized the importance of having an up-to-date print dictionary by listing words that were added to the most recent addition of the Oxford English Dictionary.
• Updated lists of archaic, obsolete, colloquial, slang, nonstandard, and dialect words to show more current examples.
• Incorporated information about the electronic dictionary programs included in e-mail programs.
• Revised the list of online dictionaries to describe the top six Web sites.
• Revised illustrations and exercises to include current and lively examples.
• Lengthened the Editor’s Challenge exercise to make it more realistic and to allow more practice identifying errors.
• Revised the Learning Web Ways exercise to reflect the current Merriam-Webster Web site.
• Revised the Checklist of Bonus Learning Resources to make it more readable and inviting.
Chapter 2
• Placed greater emphasis on the reasons for learning how to identify parts of speech.
• Added examples of “feelings” and “measures” to make the section on nouns more complete.
• Clarified classification of possessive pronouns by explaining that words such as his, my, her, and its are classified as adjectives when they describe nouns (my position).
• Enhanced margin notes with information about languages spoken worldwide, new words introduced to English vocabulary, and palindromes.
• Updated hotline queries by adding questions about capitalizing the word Internet and using abbreviations and emoticons in e-mail messages.
• Changed many exercises to update references.
• Added new bloopers to illustrate misuse of some parts of speech.
Chapter 3
• Added a section on locating subjects to help students with this difficult concept.
• Reorganized the chapter so that sentence patterns are introduced before sentence faults, resulting in a more logical presentation of concepts.
• Provided more detailed instructions for repairing fragments, comma splices, and run-on sentences.
• Included a “Did You Know” marginal note about the history of the English language.
• Added a reinforcement exercise that allows students to identify subjects and predicates.
Chapter 4
• Added a section on making proper nouns and surnames plural to help students master this difficult concept.
• Modified the section on academic degrees to show examples that comply with the latest stylistic techniques. Included a new “Teaching Tip” marginal note to explain this change.
• Expanded the list of nouns borrowed from foreign languages to include new words.
• Removed the section on personal titles to reflect modern usage.
• Updated Hotline Queries with a question about the removal of periods from academic degrees.
• Added a Hotline Query question about making troublesome company names, such as McDonald’s, plural.
• Revised the Learning Web Ways exercise to familiarize students with one of the most widely used sources of company information, Yahoo Finance.
Chapter 5
• Increased the number of examples of troublesome possessive constructions, including time and money.
• Removed the section on animate versus inanimate nouns to reflect modern usage.
• Added a Hotline Query explaining possessive construction of companies such as Macy«s that use symbols in place of apostrophes.
• Expanded discussion in the Hotline Queries section of the possessive construction of driver’s license, including differences among states in writing this word.
• Expanded the list of holidays in the Hotline Queries section to show varying uses of the apostrophe.
Chapter 6
• Changed the term “Nominative Case” to “Subjective Case” throughout the chapter to reflect current trends among grammar experts.
• Added a hot link to a reputable site where students can get additional pronoun practice.
• Expanded discussion of possessive pronouns serving as adjectives.
• Added a Hotline Query about the use of the phrase me too, offering suggestions for replacement phrases.
• Included a Hotline Query about using chat room, e-mail message, and text message abbreviations such as LOL and TIA.
Chapter 7
• Expanded discussion of the antecedents each, every, and many a to make this concept more understandable to students.
• Added a section on how to determine whether to use who’s or whose.
• Included a new set of reinforcement exercises that covers the who’s/whose concept.
Chapter 8
• Relocated the text material on gerunds, infinitives, participles, and misplaced verbal modifiers from Chapter 11 to Chapter 8.
• Reorganized the chapter, moving the section on verb moods to Level II.
• Scrutinized Reinforcement Exercises to make sure that all new concepts in the chapter are adequately covered in the proper level.
Chapter 9
• Expanded the list of irregular verbs to include even more verbs that are challenging to students.
• Incorporated new irregular verbs in the Spot the Blooper marginal notes and Reinforcement Exercises.
• Added definitions for progressive and perfect tenses to aid students in understanding these verb tenses.
Chapter 10
• Modified the section on here and there to explain that these words function as pronouns when they begin sentences.
• Added a section on the care that should be taken to make subjects agree with verbs when using contractions such as there’s and here’s.
• Completely revised the Learning Web Ways exercise to allow students to visit a site to learn about netiquette. The site includes a quiz that students will take after going over the material on the Web site.
Chapter 11 (formerly Chapter 12)
• Identified the adjectives this/that and these/those as “demonstrative” adjectives to clarify the concept.
• Added a section on possessive adjectives so that students can learn how to distinguish these adjectives from possessive pronouns.
• Updated the list of compound adjectives to ensure that latest hyphenation rules are demonstrated.
• Changed and added a variety of headings to improve clarity and organization.
• Included a new Learning Web Ways exercise to allow students to visit sites to find quotes to include in academic and professional reports and presentations.
Chapter 12 (formerly Chapter 13)
• Revised the section on in, into, and in to help students better determine when to use which preposition.
• Added a Hotline Query that discusses the difference between proceed and precede.
• Rewrote the Learning Web Ways exercise to create an exercise that requires students to learn more about weblogs (blogs), a new important communication tool.
Chapter 13 (formerly Chapters 14 and 15)
• Combined the two conjunction chapters into one chapter to allow students to better see the relationship among the various categories of conjunctions.
• Reorganized the chapter, placing the conjunctions that join equals (coordinating conjunctions and conjunctive adverbs) in Level I and the conjunctions that join unequals (subordinating conjunctions) in Level III.
• Carefully examined Reinforcement Exercises to make sure that all new concepts in the chapter are adequately covered in the proper level.
• Added a new Learning Web Ways exercise to help students learn about how to combat spyware, which is a growing threat to all Web users.
Chapter 14 (formerly Chapter 16)