People and Leadership Skills (PLS)

Unit 1 / Social Skills for Accountants (15%) / In-house training with group activities and visual aids, creating a simulated environment
Unit 2 / Service Skills for Accountants (15%)
Unit 3 / Presentations Skills for Accountants (20%)
Unit 4 / Team Working Skills for Accountants (20%) / Out Bound Training
Unit 5 / Leadership Skills for Accountants (30%)

Batch Size

50 Passed Finalists per batch

Date & Duration - (Two Days)

(Day 1) 28th of May 2016 - 7:00am to 6:30pm (11.5 hours)

(Day 2) 29th of May 2016 - 8:30am to 5:00pm (8.5 hours)

Type of Training

Class room type lectures using visual aids, demonstrations, and Out Bound Training

Location and Equipment

1)  In-house Session will be held at the AAT Auditorium (or a similar facility), utilizing the Multimedia Projector, PC/Laptop, Sound System, Air Condition and Chairs (whilst renting any extra tables and accessories needed).

2)  Outbound Training at an external location adjoining a hotel or a resort, specially designed to cater for highly interactive team building activities, group discussions, adventure activities and fun games

Resource Personal

AAT Business School will obtain the services of reputed and qualified external Resource Persons with subject and industry expertise to conduct the training programmes.

Resource panel includes but is not limited to,

Ms. P. Wijewantha

MBA (UOC), B.Sc (HRM) (Special) (USJP), Associate Member (IPMSL), ACCA Part qualified

Lecturer;

Mr. Rajitha Priyankara Silva

MBA, PG Dip in Management & E-Commerce, BBA (Special), CTHE, Institute of Chartered Accountants of Sri Lanka, IPM Sri Lanka, SCMA Sri Lanka

Mr. Sanesh Fernando

PG Dip in Strategic Management, MSc –Strategic Marketing, Diploma in Event Management

Study Materials

Printed Lecture notes will be provided by the AAT Business School.

Schedule –

Day – 1 ( Unit 4 and Unit 5)

Time / Duration / Module / Activity
7:00am – 7:15am / ¼ h (15 min) / - / Arrival and Registration at AAT Business School
7:15am – 9:00am / 1 ¾ h / - / Travel from AAT Business School and arrive at Ambalama Leisure Lounge
9:00am - 11:00am / 2 h / Unit 4 / Teaching Hours
11:00am - 11:15am / ¼ h (15 min) / Breakfast
11:15am - 12:15pm / 1 h / Unit 4 / Teaching Hours
12:15pm - 12:45pm / ½ h (30 min) / Lunch
12:45pm - 2:45pm / 2 h / Unit 5 / Teaching Hours
2:45pm - 3:00pm / ¼ h (15 min) / Tea
3:00pm - 5:00pm / 2h / Unit 5 / Teaching Hours
5:00pm – 6:30pm / 1 ¾ h / - / Travel from Ambalama Leisure Lounge and arrive at AAT Business School

Day – 2 (Unit 1, Unit 2 and Unit 3)

Time / Duration / Module / Activity
8:30am – 9:00am / ½ h (30 min) / - / Arrival and Registration at AAT Business School
9:00am - 11:00am / 2 h / Unit 1 / Teaching Hours
11:00am - 11:15am / ¼ h (15 min) / Breakfast
11:15am - 1:15pm / 2 h / Unit 2 / Teaching Hours
1:15pm - 1:45pm / ½ h (30 min) / Lunch
1:45pm - 3:45pm / 2 h / Unit 3 / Teaching Hours
3:45pm - 4:00pm / ¼ h (15 min) / Tea
4:00pm - 5:00pm / 1h / Unit 3 / Teaching Hours

Dress Code –

·  Sports Wear (A t-shirt, track bottoms and sports shoes)

Recommended items to be brought by participants -

·  A swim suit

·  Change of clothes and shoes

·  Personal items such as slippers, towel, soap, shampoo, sanitary items etc.

·  A hat / cap

·  Sun Cream

Please note that all items should be brought at your own risk and AAT Business School cannot be responsible for the damage or loss of any items, including but not limited to;

·  Mobile Phones

·  Cameras

·  Musical Instruments (Bongo, Guitars etc)

Detailed Content – As per AAT Syllabus 2016

People and Leadership Skills (PLS)

Unit 1 : Social Skills for Accountants (15%)

1.1  Personal grooming (including; appropriate dress code for interview work place,

meetings, other social gatherings)

1.2 Social etiquette, courtesy and mannerism for accountants (job interviews, work place, meetings and inter-personal relationships with superiors, colleagues, and with clients /customers)

1.3 Telephone etiquette (including; greetings, introduction, responding, taking messages, closing, responding to business SMS, conference calls)

1.4 Etiquette in the e-environment (including; sending and receiving e-mails, making and receiving calls, communication via social media)

1.5 Personal image building via:

- Physical image

- Online image

- Social image

- Positive attitudes (personally and professionally), values, thinking, speaking, and interacting

Unit 2 : Service Skills for Accountants (15%)

2.1 Understanding service orientation (both internal and external to the organization), customer centricity, building a customer centric / service oriented culture, and becoming an effective member within such a culture

2.2 Importance of networking, techniques of building better business relationships among

colleagues, supervisors, clients, professionals and other multiple stakeholders

Unit 3 : Presentation Skills for Accountants (20%)

3.1 Techniques on building an effective presentation (including; planning , organizing the content, preparation, audience analyzing techniques)

3.2 Effective verbal communication techniques ( including ; pitch, volume, tone, pauses)

3.3 Effective non-verbal communication techniques ( including ; facial expressions, eye contact, gestures, postures, body language)

3.4 Effective delivery techniques (including; starting and closure, techniques for grabbing the attention, building rapport, audience engagement techniques)

3.5 Tips for effectively presenting financial accounting data / information at a meeting.

Unit 4 : Team Working Skills for Accountants (20%)

4.1  Accept and appreciating diversity at work place (including ; awareness of barriers such as stereotypes and biases, overcoming barriers, techniques on dealing with diversity)

4.2  Team dynamics (including; different types of teams, personality types, team member

relationships, stages in team building, team roles, responsibilities)

4.3  Team conflicts (including; listening problems, communication problems, factors influencing team effectiveness, achieving results)

4.4  Team collaboration and management (including; motivating others, encouraging,

Communicating, negotiating for conflict resolution)

Unit 5 Leadership Skills for Accountants (30%)

5.1 Distinct between leading and managing

5.2 Leadership - role, skills and styles (including; situational leadership and action centered

leadership)

5.3 Leadership and Problem-Solving (including; identifying a problem, developing

alternatives, getting ideas and consensus)

5.4 Leadership and decision making (including; barriers to decision making, steps in decision

making, decision making tools such as analytical / brainstorming / devil’s advocate)

5.5 Leadership and delegation, motivation, inspiration, direction, coaching and training

5.6 Leadership challenges in an accounting firm (including; ethical dilemmas)

5.7 Leading with Emotional Intelligence (EI) (including; understanding the concept of EI and

its’ applications, measurement continuous improvement towards a better leader)

AAT BUSINESS SCHOOL

T: 011-2559670 | F: 011-2559299 | www.aatsl.lk |