PRINCY RAJAN
P.O Box: 3499, Sharjah
Phone: 050-2013733 / 050-2514226
Email:
CAREER OBJECTIVE:To attain a challenging position in an esteemed and fast paced organization that utilizes my talents and skills to its optimum level.
SUMMARY OF WORK EXPERIENCE:A result-oriented professional with 5years of work experience in HR & Administration, Training & Development, and Customer service. Unique blend of various rolesacquired during my career in diversified industries by virtue of my education and work experience.
PROFESSIONALEXPERIENCE:
PURVANKARA PVT. LTD, Cochin
HR & Administration Officer
Jan’ 2012 – Oct’ 2012
Recruitment:
Manages the entire recruitment cycle in a proactive manner.
Work with line Managers across all business units to understand anddetermine their diversified resourcing needs.
Responsible for sourcing the right caliber of candidates as well asscreening and interviewing applicants to assess their suitability,using the best available recruiting avenues.
Keep records of candidate interviews and provide status reports to manager
Conducting competency based interviews and short listing candidates.
Prepare interview package for the interview panel, candidate evaluation sheet, copy of JD for the interviewing position, CV, candidate screening form, interview time table etc.
Referring shortlisted candidates to hiring Managers, organizinginterviews and managing the entire process through to offer stage.
Conduct security checks and obtain references.
Prepare contracts and offer letters.
Responsible for recommending, establishing, and implementing selectioncriteria and tests for various positions to ensure selecting competent and skilled staff.
Responsible for measuring and reporting response and effectiveness ofjobs vacancies announcements in different media.
Responsible for the company induction process including ensuring workspace and working tools are ready and all required documentation iscompleted.
Conduct exit interviews and maintain records of such in order todevelop action plans for increasing retention.
Update recruitment tracker on a daily basis and ensure weekly recruitment report is maintained.
Other Responsibilities:
Assist in the development and maintenance of HR policies andprocedures and new programs and services related to Human Resources
Assist in conducting employee surveys to ensure employee satisfactionand loyalty
Maintain and update employee files with relevant information such aspersonal details, vacation and leave balance, sick leave, medical insurance, probationary/annual review, appraisals and trainingrecords.
Assist in preparation of monthly payroll & HRpersonnel action for the employees
Monitor and track daily employee attendance. Ensure that attendance record of employees is maintained properly. Cross-check that monthly timesheets are properly completed and approved before submission.
Assist in drafting memos, HR forms, JD, contracts, correspondences and all other presentations related to HR.
Assist all employees with routine personnel related questions and issues
Perform routine admin duties including the processing of mail, filing, photocopying, data entry, scheduling of meetings related to recruitment procedures
Perform any other job related tasks assigned.
AMANA Group – Corporate Office, DIP (Dubai Investment Park – Dubai)
HR Officer – Recruitment and Administration
Oct’ 2010 – Oct’ 2011 (1 year)
Sourcing the best talent (Technical and Non-Technical) from diverse sources, which includesInternal, References, Job Portals and Consultants, after identifying manpower requirements.
Hands on experience on various web portals - Bayt, Naukrigulf, Gulftalent, Monstergulf, Expat Engineer and LinkedIn.
Handle the end to end recruitment process;
- Experienced candidates
- New Graduates and Interns (IIT-B, IIT-K and American Universities in the middle-east).
- Redundant Employees - Coordinate their transfer from branch to branch as per requirement.
Conduct Telephonic and initial interviews, Psychometric tests, reference checks, negotiate salaries, generate offer letters, post offer documentation.
Employee relations & Compensation and Benefits – Employee database, orientation, attendance, annual leave and allowances, sick leave, medical insurance, payroll, appraisal, bonus, exit interviews.
Prepare presentations for Orientation, Job fair and HR Forums.
Develop and draft JD and all othercorrespondences, drafts and forms related to HR.
Perform general administrative duties required by the Corporate HR team including drafting and filing of offer letters, employment contracts, schedule meetings and appointments, reports and correspondence, and also updating the candidate database maintained by HR team for future reference
M G University – U.E.I.T (Dubai International Academic City - DIAC, Dubai)
HR & Administration Coordinator
Sept’ 2008 – Sept’ 2010 (2 years)
Handle the end to end recruitment process - Conduct personal and telephonic interview for initial screening and interviewing of prospective candidates.
Employee relations & Compensation and Benefits – Employee database, orientation, attendance, annual leave and allowances, sick leave, medical insurance, payroll, appraisal, bonus, exit interviews.
Legal administration and documentation – Prepare drafts and handle all administrative responsibilities related to employee visa and work permit with respect to DIAC, Immigration and other legal bodies.
Communicate with the staff regarding the company’s legal and contract policies.
Approve HR decisions, expenditure, requests, and recommendations on behalf of HR Manager in his absence, according to agreed guidelines and policies.
Liaise with the company medical insurance providers to coordinate medical schemes.
Perform general administrative duties required by the HR team including offer letters, employment contracts, schedule meetings and all other correspondence.
Handle and update HR reports on a daily and monthly basis.
Manthan Legal Services
Paralegal – Training & Development
Jan’ 2008 – Aug’ 2008
Assisted U.S attorneys in drafting & documentation of legal documents to ensure quality work delivery and provide root cause analysis of recurring issues and errors.
Other responsibilities included drafting accurate documents like complaints, response letters, demand letters, summons, and other documents pertaining to the respective areas of practice of the client, with clear formatting which meets up to client’s specification.
Responsible in conducting training programs for new hires, internal/ external assessments, re-training and re-verification tests for tenured LSR’s (legal service representatives) as per client requirement.
Handled Training documentation and reporting.
Aviva Global Services Pvt. Ltd, Bangalore, India
(Norwich-Union Direct Insurance:UK)
Customer Service Advisor(Inbound Sales)
Sept’ 2007 – Dec’ 2007
Interaction with customers to provide information about the product and services, and to handle and resolve complaints through inbound customer care services.
Involved in front-end sales team for Norwich Union Direct, motor car insurance.
RELATED SKILLS &TRAINING:
Customer support, Drafting & Documentation:
- Undergone 2 months training in rendering customer service.
- Successfully completed training in Drafting and Documentation of legal documents as part of education.
Computer Skills
- Proficient in MS Office - (MS Word, MS Excel, MS Power Point, MS Outlook).
- Operating Systems - Windows 2000, 2003, XP,2007,Vista.
EDUCATION
B.A LLB(5 years)
Bangalore Institute of Legal Studies(BILS)- Bangalore University
+2 & 10th
St. Mary’s Residential Central School – CBSE / Our Own English School - CBSE
PERSONAL DETAILS
Date of Birth: 5th November, 1984
Sex: Female
Nationality: Indian
Passport Details: J2089167
Visa Status: Visit Visa– Nov’ 8th to Jan 5th (60 days)
Languages Known: English, Hindi and Malayalam
REFERENCES
1.Abey Abraham –Administration Manager (MG - DIAC): Ph. No. 00971-55-3027175
2. Navaneetha Nambiar – HR Manager (Purvankara Pvt Ltd): Ph. No. 0091-9567168405
Place:Sharjah PRINCY RAJAN
Date: