Meeting of Avon Primary Care Support Agency Management Board – 26 July 2007: Agenda Item 7

Risk Register – Operational Services
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All risks reported to APCSA Board have a risk assessment score greater than 9.
Risks that have risk protection action completed are not reported
JC - Julie Cooper, DM - Declan McLaughlin, VV - Val Veysey, EG - Eileen Grindey, DW - Denise Williams, PS – Phil Shrimpton
General
Description of Risk / Action to be taken / Old Assessment Score as at 15.05.07 / Probability
/Likelihood as at 15.07.07 / Consequences
/Impact as at 15.07.07 / Assessment
Score as at 15.07.07 / Priority Rating as at 15.07.07 / Lead Manager / Target Date / Completed
Access to PCSA by unauthorised personnel (eg. Break In) that could lead to breach of patient/contractor/staff confidentiality or loss of paper based information. NB. Copies of contractor qualifications and passports are held in filing cabinets / Request Landlords of the building to assess ways in which security of the building can be improved. A person has been charged with two previous break-ins. Consider purchasing ‘locking cabinets’ and ‘smart water’ / 9 / Possible (3) / Major (3) / 9 / Medium / JC / Ongoing
Landlords of KSH withdraw certain services such as reprographics and postal services / Ensure adequate notice periods are in place to enable Agency to secure alternative arrangements. Seek assurances from Bristol PCT regarding individual services.
This will form part of accommodation review to be completed in July 07 / 9 / Possible (3) / Major (3) / 9 / Medium / JC / Aug 07
Insufficient System Documentation about internally developed procedures. This is not a problem while staff that developed the procedures are still in post, but is a problem if those staff leave the Agency / Many procedure notes already documented. Ensure they are regularly reviewed. / 9 / Possible (3) / Major (3) / 9 / Medium / JC, DM, VV, EG, DW, PS / Ongoing / Ongoing
Staff shortages/Excess demand – and inability to employ commercial agency staff and no availability of Bank staff / Monitor demand and identify risk areas.
Agency will have to assess services that cannot be provided, prioritise and advise PCTs-possible unmet targets. Possible requirement for additional resources / 9 / Possible (3) / Major (3) / 9 / Medium / JC, DM, VV, EG, DW, PS / Ongoing – regular meetings with department managers to assess situation
Funding for BNSSG service is transferred back from UBHT to BNSSG PCTs. Funding does not cover full cost of service / Map funding requirements and work with PCT finance colleagues to identify further funding if required. / Possible (3) / Major (3) / 9 / Medium / JC, PS
The Assessment Score

Probability/Likelihood

Certain = 5 / 5 / Act soon
10 / Act now
15 / Act now
20 / STOP 25
Probable = 4 / 4 / Act soon
8 / Act soon
12 / Act now
16 / Act now
20
Possible = 3 / 3 / 6 / Act soon
9 / Act soon 12 / Act now
15
Improbable = 2 / 2 / 4 / 6 / Act soon
8 / Act soon
10
Remote = 1 / 1 / 2 / 3 / 4 / 5
Trivial = 1 / Minor = 2 / Major = 3 / Severe = 4 / Fatal = 5

Consequences/severity

Board Paper Page 1 of 4