About Dementia Care

Dementia Care was set up as a registered charity in 1993 to provide services for people with dementia and their carers. We provide specialist care, support and advice to people with dementia and other neurological disorders, such as acquired brain injury, stroke, multiple sclerosis and Parkinson’s disease.

We also support a small number of people with functional mental health disorders and learning disabilities where our skills meet individual’s specialist requirements.

We offer 24-hour care in people's homes, respite care, dementia designed specialist day services at our centres in Newcastle upon Tyne and Hexham and our unique independent supported living housing.

We also help carers and family members by sharing our knowledge through offering training and advice on practical care support and when needed, specialised respite care.

As a care provider, we are regulated by the Care Quality Commission and, as a registered charity; we are regulated by the Charity Commission.

We pride ourselves in offering the best quality of life for people with dementia and their families by:

  • treating everyone with dignity, respect and kindness,
  • training our staff to the highest standards and supporting them to be the best that they can be,
  • listening to what you want and acting upon it,
  • investing in providing first rate care at prices consistent with a charity; and
  • pushing forward the standards in dementia care to provide better care for people, investing in research, training and support for other professionals and carers.

Independent Supported Living Houses

Recognised as a beacon of good practice, our small group, independent supported living model of care is unique for people with dementia. Four or five people live together within a ‘family’ atmosphere, supported by our highly trained and dedicated staff in a safe and homely environment.

Home Support

Our support is tailored to each person’s individual needs. Call times range from 30 minutes to 24 hour support on a 1:1 basis. Care is provided to; help around the house, provide companionship, give personal care, maintain hygiene, administering medication, shopping and cooking, household duties and accompanying people on trips out

Respite

People staying in our Respite Centre have full use of the wide range of facilities on offer in our Newcastle Day Centre, including taking meals in our restaurant. However, there is a separate lounge and kitchen/dining room in the Respite Centre for when people want some quiet time.

Newcastle & Hexham Day Services

We currently have two day centres, one in Newcastle upon Tyne and a smaller one in Hexham, both of which offer specialist care in a cheerful and sociable environment.

The centres offer a full range of activities, including cognitive stimulation therapy (CST), exercise classes, dancing, singing and musical activities, shared reminiscing and nostalgia sessions, arts, crafts and cookery and an opportunity to enjoy outings and other social occasions.

About the role:

Job Title:Scheme Supervisor - Nights

Location:Independent Support Living Houses (ISL)

Salary:£18,470 per annum (£8.30 per hour)

Hours:42.8 hours per week.

Notice:1 month

*Dementia Care pays for all DBS checks and all time spent on mandatory learning and development is paid at the hourly rate.

As a Scheme Supervisor - Nights, you will be responsible for:

  • Ensuring the provision of high quality care services to vulnerable people living in their own home.
  • Supervising and deploying teams of Care & Support Workers who provide care and support to vulnerable adults.
  • Ensuring consistent application of Dementia Care policies, procedures and approved practice and promote the aims of the business/charity.
  • Liaising with the Specialist Worker – ISL, agreeing start dates and changes to care plans.
  • Providing shadowing for new night Care & Support Assistants/Workers.
  • Ensuring that all Care & Support Assistants/Workers are capable and confident to carry out their role by identifying development and training needs.
  • Carrying out 1:1 supervisions of night shift Care & Support Assistants/Workers.
  • Carrying out carry out regular spot checks/observations.
  • Carrying out annual appraisals on all night shift Care & Support Assistants/Workers
  • Managing and monitoring ISL team sickness for night workers.
  • Maintaining a high standard of hygiene and infection control in all ISL
  • Covering shifts at short notice where required.
  • Participating and monitoring the acoustic monitoring system.
  • Completing all probation forms at the 3 and 6 month stage for night shift workers, ensuring all performance issues are addressed in advance of signing a person’s probation off.
  • Carrying out regular audit and compliance checks on house documentation e.g. mar sheets, care plans and client files etc., reporting issues where required.
  • Ensuring all outcomes monitoring is maintained and completed to the appropriate standard, and to deadline.
  • Communicating clearly and sensitively with the people in your care, their families and carers on a regular basis.
  • Ensuring clear lines of communication across all members of your team, including those on the opposite shift pattern; spending some time on the opposite shift pattern to ensure fairness and consistent understanding of policy, procedure and general expectations.
  • Completing all mandatory e-learning, classroom based and additional learning and development as outlined by Dementia Care.
  • Maintaining ongoing continuous professional development (CPD).
  • Any other ad-hoc duties necessary for the role.

Person Specification

To be successful in this role, it is essential that you have the following:

  • An NVQ level 3 in care.
  • One years’ experience of delivering quality personal care and support to people who are elderly, have behavioural problems or who require support with their mobility.
  • Experience of working with adults at risk.
  • Experience of working with external partner organisations and professional health and social care staff.
  • Ability to understand and closely follow documented policy and procedure.
  • Experience of working with external partner organisations and professional health and social care staff.
  • Good communication skills, both verbally and written; including punctuation and grammar.
  • Good literacy and numeracy skills.
  • Experience of working as part of a team and/or alone.
  • Experience of planning your own work/managing your own time efficiently and effectively within a care/support environment.
  • Excellent interpersonal skills; ability to interact with people across the whole of Dementia Care and externally
  • Good IT skills, with a willingness to learn new packages, the ability to input information at a reasonable speed.
  • Good attention to detail and accuracy.
  • Ability to lead and supervise Care & Support Assistants/Workers and Volunteers giving clear instruction and direction.
  • Experience of planning your own work/managing your own time efficiently and effectively within a care/support environment.
  • Ability to use own initiative.
  • Ability to manage a varied workload, meeting deadlines as required.*
  • An ability to work shifts and weekends.
  • Empathy and patience.
  • A person centered approach to your work.

*You will be expected to manage your workload, allowing you to continue supporting clients as well as carrying out additional areas of work. Any work that you do not complete during your working hours will need to be completed in your own time.

Desirable:

  • A car driver and have use of a car for work purposes. Vehicles must be serviced and have business insurance for yourself, colleagues and the people you are supporting where transporting may be required.
  • Experience of managing a small team.

Key Lines of Enquiry (KLOEs)

Dementia Care recognises the significance of the KLOEs which have been developed by CQC; these are used for CQC inspectionand set a positive benchmark for behaviour and performance. The KLOEs form a benchmark for standards and expectations within the role.

  1. Safe…
  • You deliver a service for employees and where appropriate the people we care for, which is safe and well managed where risks are considered and policy and procedures are adhered to.
  1. Effective…
  • You ensure best practice is at the forefront of your actions; completing all mandatory learning and development and complying with legislation within the care sector and your specific role.
  1. Responsive…
  • You ensure a person centred approach is taken at all times, service specific and departmental paperwork is accurate and up to date, as is, where appropriate the paperwork for the people in our care, colleagues and third parties are given the opportunity to be heard.
  1. Well-led…
  • You support in the provision of a high quality service which adheres to the vision, values and ethos of Dementia Care.
  1. Caring…
  • You respect the opinion and input made by colleagues and third parties, you maintain confidentiality and take a positive approach.

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Employee Name:……………………………………………

Employee Signature:……………………………………….

Date:………………………..………………………………….

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