Vendor Registration Frequently Asked Questions

Vendor Registration Frequently Asked Questions

· What are the first three things I need to do to register in MyFloridaMarketPlace?

· Do I need a separate Username and Password from my parent company?

· What are the Terms of Use of this registration?

· How do I get this information disseminated to all my employees?

· How do I update my browser if I don't have the required versions?

· Who do I contact to resolve login issues?

· I don't agree with the Terms of Use

· How do I find out who registered for my company?

· Which log in box do I use to log in if I have already registered?

· What if I don't have all the required information to complete the registration?

· Can I use any characters I want to use for my username and password?

· How do I know which fields are required within the registration pages?

· What happens if I do not provide required information for a bolded field?

· Why is my email required for Purchase Order Information?

· What is the ASN?

· What is SPURS?

· What does it mean to be federally certified under section 8(a)?

· Can I add my contacts at a later time?

· On the Edit / Create Location page, what does "Copy From PO Info" do?

· What types of information are editable at a later time?

· Why do I need to verify my Minority Business Enterprise status?

· What is eQuote?

· What happens if my session times out?

· I do not own a computer, may I continue to submit the Transaction Fee Report Form (PUR 3776) via fax or U.S. Mail?

· How do I submit payment once I have submitted my Transaction Fee Report online?

· Currently, I invoice and receive my payments from the State via EFT. May I remit the Transaction Fee payments through this account?

· When are Transaction Fee payments due?

· I am a State Term Contract vendor. Will I be required to submit $0 reports even if I do not receive any payments from the State for the prior month?

· Where will email notifications be sent?

· How do vendors access the online Transaction Fee Reporting System?

· I am a non-State Term Contract vendor. Am I required to submit a Transaction Fee Report Form (PUR 3776) each month?

· Am I required to submit a copy of the paper Transaction Fee Report form when I remit the Transaction Fee payment to MyFloridaMarketPlace?

· How will vendors be supported in learning the online Transaction Fee Reporting System?

· What do I do if I have a question or dispute about the amount of Transaction Fees that the Transaction Fee Reporting System shows that I owe for a reporting period?

· How should I report Transaction Fees owed for Transaction Fee-eligible transactions completed outside of the MyFloridaMarketPlace system?

· Can I pay my Transaction Fees owed online?

What are the first three things I need to do to register in MyFloridaMarketPlace?

If you were previously registered with the State of Florida as a vendor (in the State Purchasing System called SPURS), you will need to know your state-issued sequence number and PIN to complete the registration process. If you have previously logged in to this vendor registration system, please enter your Username and Password in the "Vendor Login" box (below left). If you do not have your sequence number and PIN, or if you do not remember your Username and Password, please call 1-866-FLA-EPRO (1-866-352-3776) to request this information.

If you are NOT currently registered with the State of Florida as a vendor you can begin the registration process

1) Enter your Company Name in the 'New Vendor Registration' window.

2) Select a Tax ID type, enter your Tax ID. The next field in the window will require you to re-enter your Tax ID again to verify it.

3) When you are finished entering your data in the 'New Vendor Registration' window press the [Register] button to continue with the registration process.

NOTE: All vendors will be prompted to create a User ID and Password during the registration process.

Do I need a separate Username and Password from my parent company?

You need to register separately from your parent company if you represent a business location that:

· Uses separate commodity codes from the parent location

· Would like to compete against the parent company for bids with the State

What are the Terms of Use of this registration?

Terms of Use describe use of MyFloridaMarketPlace and the specific data and activities that are required of a vendor who registers in this system. They are available at the bottom of each page on the Vendor Registration site.

How do I get this information disseminated to all my employees?

Each vendor organization only needs to register once. Do not share your login ID and password with other employees. You may print your information from the Registration Summary page if you wish to share information with others in your company. Also, be sure to keep a record of your login information for future access to your account.

How do I update my browser if I don't have the required versions?

For a free Microsoft Internet Explorer or Netscape Navigator browser, please go to the following link: https://marketplace.myflorida.com/resources.htm. Click on the appropriate link (‘Download Microsoft Internet Explorer’ or ‘Download Netscape Navigator’).

For a free Microsoft Internet Explorer browser update, click ‘Download Internet Explorer’. Note: If you are currently using Microsoft Internet Explorer as your browser, the ‘Download Microsoft Internet Explorer’ link will take you to the Microsoft Windows Update website. If you do not have the latest version of the Windows Update software, a message will display on this page requiring you to install the new version (click the ‘Install Now’ button to update the website); you should complete the installation of the new version for Windows Update. If you are not prompted to update to the latest version of Windows Update, in the search field in the top right-hand corner of the screen, search for “Internet Explorer 5.5 Service Pack”; once the search results display, select “Internet Explorer 5.5 Service Pack 1 and Internet Tools Now Available for Download.” . This will upgrade your IE browser to the latest Microsoft browser version available, and improve all of your web browsing, as well as allow you to register for Florida's vendor site.

For a free Netscape Navigator browser update, from the https://marketplace.myflorida.com/resources.htm link, click on ‘Download Netscape Navigator’. Choose your operating system from the listed choices. Choose the latest version (4.76), and then choose from Base or Complete. Note: Base will download more quickly, while Complete will provide more functionality for all of your web browsing. Follow the steps indicated by Netscape, and after successfully completing your browser upgrade, you will be able to access the vendor registration site.

Who do I contact to resolve login issues?

To solve issues regarding login problems, call or email the MyFloridaMarketPlace Customer Service Desk at 1-866-FLA-EPRO (1-866-352-3776). For security reasons, you will be asked to provide your organization name, company tax id, your name, email address, and business phone number.

I don't agree with the Terms of Use

If you do not agree with Terms of Use, click the "Decline" button at the bottom of the page. The next page that appears is the Registration Summary. At the bottom of this page is your confirmation that you did NOT accept the FL Terms of Use. By declining the Terms of Use you will not have the ability to do business with the State of Florida. No further action is necessary.

How do I find out who registered for my company?

Please contact the MyFloridaMarketPlace Customer Service Desk for specific account information. The MyFloridaMarketPlace Customer Service Desk can be reached at 1-866-FLA-EPRO (1-866-352-3776) or .

Which log in box do I use to log in if I have already registered?

If you have completed the registration process, and wish to review/edit the details of your registration, enter your personal username and password (which you created during the registration process) in the box to the right of the screen.

What if I don't have all the required information to complete the registration?

The system auto-saves data as you move from one page to the next. You can return to the registration pages at any time using the username and password created during your first login. Enter all available information, and make a note of the requested information. When you've gathered the necessary data, you can log back in to update your registration pages.

Can I use any characters I want to use for my username and password?

Any characters, including spaces, numbers, letters, and special characters, can be used in the username. However, you cannot use spaces in the password; all other characters are permitted in the password. In addition, there are length requirements on both the username and password.You must use between 6 and 12 characters for your username and between 6 and 15 characters for your password.

How do I know which fields are required within the registration pages?

Required fields are clearly marked in italicized, red text adjacent to the required field. All other fields are not required.

What happens if I do not provide required information for a bolded field?

The system will prompt you if you attempt to save data without completing all required fields on a page.

Why is my email required for Purchase Order Information?

Vendors are required to provide a valid email address to accept purchase orders via email, to receive transaction fee payment notifications via email, and to receive invitations sent by state agencies via email to participate in informal bids. Failure to provide a valid email address will result in transmission failures for purchase orders, transaction fee payment notifications, and informal bid notifications.

What is the ASN?

The Ariba Supplier Network (ASN) is a program that routes orders from MyFloridaMarketPlace to registered vendors.
State Term Contract Vendors will be required to register on the ASN, and all other vendors are encouraged to do so. To view specific steps for registering for the ASN, navigate to http://dms.myflorida.com/purchasing/myfloridamarketplace and click on the ‘Vendor Tools and Benefits’ link. You can also contact the Customer Service Desk at 1-866-FLA-EPRO (1-866-352-3776) or for additional information.

What is SPURS?

The Statewide PURchasing Subsystem (SPURS) is the State's previous purchasing system that tracked vendor information.

What does it mean to be federally certified under section 8(a)?

The U.S. Small Business Administration (SBA) developed the 8(a) Business Development program to help small disadvantaged businesses compete in the American economy and access the federal procurement market. The SBA provides support for government contractors, access to capital, management and technical assistance, export assistance, etc.
To become certified with the SBA in the 8(a) Business Development program, begin by contacting the local SBA district office serving your area. An SBA representative will answer general questions over the telephone. Some district offices may also have 8(a) orientation workshops to provide additional information regarding the eligibility requirements and to review various SBA forms.

Can I add my contacts at a later time?

Yes you can. You can return to the registration pages at any time using the username and password you created during your initial registration.

On the Edit / Create Location page, what does "Copy From PO Info" do?

This reduces the need to enter the same data multiple times in different sections. Simply complete the required fields for the Purchase Order Information section, and click on the "Copy Data from PO Info" button to automatically populate the sections below, if appropriate.

What types of information are editable at a later time?

You can revisit the registration form as often as needed to update or correct previously submitted information. During each visit, most of your submitted data can be revised and amended as necessary. However, the specific data that vendors cannot edit include the tax ID, 1099 name, and your CMBE designation.

Changes to the 1099 name can be changed only via written request submitted to the MyFloridaMarketPlace Customer Service Desk. Vendors will need to submit via fax (850-414-8192) a copy of a W-9 previously submitted to the Federal Government or a copy of there companies actual 1099 provided by the Federal Government along with any other supporting documentation. Once this has been submitted, the vendor registration account will be updated accordingly.

Should a vendor enter an incorrect Tax ID, an entirely new vendor registration account needs to be created under the correct Tax ID. Vendors are required to submit a formal request on company letterhead (via fax - 850-414-8192) to have the account removed. Once received, the MyFloridaMarketPlace Customer Service Desk will remove the account with the incorrect Tax ID and assist the vendor in creating a new account under the correct Tax ID.