Hours Per Week: 35 (Full-Time)

Job title: Individual Giving and Philanthropy Manager Maternity cover (for 9 months with possible extension)

Reporting to: Head of Fundraising

Salary: £28,470 pa

Hours per week: 35 (full-time)

Location: Royal Courts of Justice, Strand, WC2A 2LL

An exciting opportunity has arisen to join the Personal Support Unit, a highly respected, friendly and energetic charity providing practical and emotional support to people facing court hearings without lawyers. Most of those litigants are frightened of, and unfamiliar with, the courts and are in danger of losing their homes, children or livelihoods. The number of agencies available to support them is shrinking fast and so demand for our services is rising month by month. We’re passionate about our vision of a PSU in every civil and family court in England and Wales, so that we can help make sure that people on their own without lawyers get the help and support they need.

Individual and major donor fundraising is a developing area of income at the PSU. This role will include developing compelling fundraising materials and cultivating relationships with current and potential supporters. We have been investing in growing our supporter base over the last year, successfully setting up a volunteer fundraising board and Friends’ event committee as well as cultivating our existing supporter base. Reporting to the Head of Fundraising, the IG and Philanthropy Manager will further develop these opportunities and deliver a programme of fundraising to increase income.

Duties and responsibilities

1.  Maintain current and grow new individual giving and major donor supporters

1.1.  Identify and cultivate potential supporters, using PSU networks and your own initiative, understanding donor motivations and engaging them as long term supporters

1.2.  Ensure the PSU’s Trustees, Patrons, Liaison Judges, and other key individuals, are appropriately supported to promote the charity and its needs through their networks

1.3.  Draft plans and copy, and work with the IG Fundraising Assistant, to deliver existing and new supporter appeals such as the Friends’ recruitment drive, Christmas appeal, legacy giving and the Carey Club to retain and grow supporter numbers and donations

1.4.  Develop and oversee the work plan for IG and major donor income, monitoring delivery and achievement, reporting in to the Head of Fundraising

1.5.  Record and segment IG and major donors and record (and/or oversee) activity on our CiviCRM database in accordance with the manual. Be responsible for the IG and major donor prospect pipeline, ensuring the database is up to date and create activity and fundraising reports as needed

2.  Manage and support the London Fundraising Volunteer Board and the Friends’ committees

2.1  Manage and support the London Volunteer Fundraising Board, working closely with its chair to fulfil its objectives and raise funds for the PSU through events and appeals

2.2  Maintain and manage the London Friends’ Committee, enabling their successful production of Friends’ events to create events and subscription income for the PSU within the scope of the PSU brand and Fundraising regulations

3.  Lead and oversee the stewardship plan for individuals and major donors

3.1  Work with the Individual Giving Fundraising Assistant to ensure supporters are effectively engaged in the work of the PSU and thanked for their contribution at a suitable level

3.2  Organise and deliver the PSU annual reception, engaging individual supporters and working with the rest of the fundraising team to ensure their supporters are suitably engaged

3.3  Steward relations with the Volunteer Board and Friends’ Committee members to maintain numbers at 6-10 and secure their individual support and that of their networks

4. Line manage the Individual Giving Fundraising Assistant

4.1  Line manage the IG Fundraising Assistant in accordance with the HR Handbook

4.2  Oversee the objective setting of the IG Fundraising Assistant, ensuring they are enabled to meet KPIs and their role as laid out in their job description, including; delivery of the raffle, Christmas appeal and Cards; alumni and ambassador engagement, effective use of online giving mechanisms; drafting stewardship materials such as thank you letters and the newsletter

4.3  Ensure the IG Fundraising Assistant engages donors with and processes gift aid to maximise claims by the finance team

4.4  Be the strategic lead on increasing income from Friends’ appeals and subscriptions, and enable the IG Fundraiser to deliver your aims

5. Other

5.1  Contribute to the planning and development of the Fundraising Team and ensure there is effective communication about IG and major donor fundraising across income streams

5.2  Liaise with service delivery teams about fundraising where appropriate, helping to foster potential major donor and individual giving relationships and increase understanding about fundraising

5.3  Ensure that all the work is carried out in accordance with the PSU’s equal opportunities, confidentiality, data protection and personal safety policies

5.4  Undertake such other duties as the Head of Fundraising, or CEO may from time to time reasonably require

PERSON SPECIFICATION

Essential requirements

·  Experience of supporter fundraising, or high level account management

·  Outstanding written English, with the ability to communicate effectively in writing and verbally with a wide range of people

·  Outstanding social skills for both workplace and social fundraising contexts

·  Enthusiasm, flexibility, energy and commitment

·  Well organised and methodical

·  Ability to work as part of a team and on own initiative

·  Experience of and ability to deal with stressful situations and competing demands

·  Competent use of Microsoft Word and Excel and use of email

·  Willingness to work occasional unsocial hours

Desirable requirements

·  Experience of major donor fundraising

·  Experience of working with volunteers

·  Experience of CRM systems (we use CiviCRM)

·  Knowledge of the law, or a passion for social justice

APPLICATION PROCESS

Please apply by sending a covering letter explaining why you are interested in the post and outlining your suitability for it (ensuring you outline how you meet the person specification points above, and not writing more than two sides of A4) together with a copy of your CV to Emma Taylor at by 9am on Thursday 1st December.

Please include details of any relevant voluntary work, unpaid work, or other transferable skills and details of two referees, one of whom should be your most recent employer. Interviews will be at our offices at the Royal Courts of Justice (Strand, London) on Monday 5th December. If you are shortlisted for the post we will provide you with further information about the interview process on Friday 2nd December. If you do not hear from us by the interview date then you should assume that your application has not been successful on this occasion.

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