Supervisory Principles

63037

Course Syllabus

Fall,2012

Instructor:Diane G. Wolf

Office:Mid-StateTechnicalCollege

2600 West Fifth Street

Marshfield, WI54449

E-mail:

Class Hours:Online

Office Hours:Tuesday, Thursday 8:00 – 9:15 a.m. or by appointment.

Description:This is a competency-based course designed to help participants build the skills required to effectively direct the work of others within the structure of any organization. Emphasis is placed on the human behavioral aspect of supervision. Focus is on application of the managerial process to the daily job of a supervisor.

Textbook:Text: Certo, Samuel, Supervision Concepts and SkillBuilding, 7th ed., McGraw Hill

Publishers, 2010.

Supplies:One 3-ring binder, organized as a reference manual. Selections to include: (a) syllabus and general information; (b) competencies; (c) lecture and handouts; (d) miscellaneous; (e) reviews and exams

One 3 ½ inch disk, jump driveor other method to back up assignments.

Report folder, pens, and paper.

Course-Upon successful completion of this course students should be able to:

Competencies:

  1. Apply organizational policies and procedures.
  2. Apply the principles of delegation.
  3. Establish performance expectations.
  4. Use the hiring process.
  5. Assess employee performance.
  6. Conduct employee performance appraisal.
  7. Use constructive feedback to enhance employee performance.
  8. Coach for improved job performance.
  9. Implement a motivational plan.
  10. Assess individual employee training needs.
  11. Conduct a training session based on individual employee needs.
  12. Apply conflict resolution strategies.
  13. Use discipline to enhance employee performance.
  14. Demonstrate effective team management.

Teaching Lecture: Important material from the text and outside sources will be

Methods:covered in class.Students should plan to take careful notes as not all material can be found in the texts or readings. Discussion is encouraged, as is student-procured, outside material relevant to topics being covered.

Assignments: Eight performance assessments (covering competencies 1 – 14) will be assigned throughout the semester, valued at 40 points each.

Exams: Throughout the semester, four exams will be given valued at 50 points each.

Mini Assignments, Discussion, & Class Participation: A total of 30 points will be earned throughout the semester. Credit cannot be earned if students “miss” classes or turn in assignments late.

On-Line Netiquette: Each member of our cyber community should expect courtesy and respect from all other members. Because it's a new and different kind of class for some of us, we may not realize it when we are rude or inconsiderate on line. There are some dos and don'ts of courteous behavior on line, called "netiquette."

Please visit the Albion Netiquette Web Site at Read details about "The Core Rules of Netiquette:"

1 Remember the human side.

2 Adhere to the same standards of behavior online that you follow in real life.

3 Know where you are in cyberspace. (Adjust your behavior to fit the site or "lurk before you leap.")

4 Respect other people's time and bandwidth.

5 Make yourself look good online.

6 Share expert knowledge.

7 Help keep flame wars under control.

8 Respect other people's privacy.

9 Don't abuse your power.

10 Be forgiving of other people's mistakes.

The "Core Rules of Netiquette" quoted from NETIQUETTE by Virgina Shea as presented at At the site you'll find a complete online edition of NETIQUETTE by Virginia Shea. Follow the links from there. Test your netiquette knowledge by completing the ten-question netiquette.

Course Policies:Missed / Late Assignments: The student is responsible for obtaining material found in Blackboard or on my web page. Missed or late assignments can not be made up under any circumstances without good cause and adequate notice, an early exam may be given. There are no make-up exams. Only official excuses will be accepted. Any uncoordinated, unexcused missed exam will result in a score of 0 for that exam.

Assignments: All assignments must be emailed to instructor using by assigned due date. This can be found on Competency assignments and will also be posted in the Announcement section of Blackboard. No exceptions are made.

Academic Dishonesty: The Mid-State Technical College Boards, administration, faculty, and staff believe that academic honesty and integrity are fundamental to the mission of higher education. All students are expected to maintain and promote the highest standards of personal honesty and professional integrity. These standards apply to all examinations, assigned work, and projects. Therefore, a student who is found to have been dishonest, fraudulent, or deceptive in the completion of work or willing to help others to be so or who is found to have plagiarized (presented the work of others as his or her own) is subject to disciplinary action up to and including suspension.

Guidelines for Reference Material: The Mid-State Technical College Academic Integrity Policy, noted in this syllabus, states “…a student who is found to have been dishonest, fraudulent, or deceptive in the completion of work or is willing to help others to be so, or who plagiarizes; presents the work of others as his or her own, is subject to disciplinary action up to and including suspension. “Student assignments in this online course that are plagiarized will receive 0 points. On the next page are several useful links that define plagiarism and provide ways to avoid plagiarism.

Students with Disabilities Procedures: If you know you have a recognized disability, or suspect that you might have one, it is your responsibility to identify yourself as soon as possible to the Disability Services staff in Student Affairs. Course standards will not be lowered but various kinds of accommodations are available to you. Adequate and reasonable time will be required to develop and provide appropriate accommodations, so contact Disability Services as soon as possible. It is MSTC’s goal to assist you in your individual education plan.

Grading Competencies will be assessed using the following methods:

  • Role play exercises (Prior to these exercises, students will receive information as to competency being assessed, format, procedure, expectations and grading.)
  • Case Study analysis – written exercises. (Prior to these exercises, students will receive information as to competency being assessed, format, procedure, expectations and grading.)
  • Four exams based on text and assigned competencies valued at 50 points each will be given during the semester.
  • Points will be assigned for the competency as explained in the rubrics attached to Welcome Learning Plan.

Eight competency assessment (@ 40 points each) ...... 320 points

Mini assignments and course participation ...... 30 points

Four exams (50 points each) ...... 200 points

Posting of Grades: Students must return the authorization form for on-line grade notifications.

Grades will also be available in Gradebook.

Grading Scale:

Grade

/ Requirement
A / 522 points to 550 points
A- / 495 points to 521 points
B+ / 478 points to 494 points
B / 456 points to 477 points
B- / 440 points to 455 points
C+ / 423 points to 439 points
C / 401 points to 422 points
C- / 385 points to 400 points
D+ / 368 points to 384 points
D / 346 points to 367 points
D- / 330 points to 345 points
F / Below 330 points

Course Competency Assessments:

The following is a tentative schedule for competency assessments (not inclusive of exam dates.)

Assessing Competency1A…...…………………….….September 3, 2012

Assessing Competency1B ………………………….…September 17, 2012

Assessing Competency 2……………………………….October 8, 2012

Assessing Competency 3…………………..…………...October 15, 2012

Assessing Competency 4……………………………….November 5, 2012

Assessing Competencies5,6,7, 8, & 9…………...……November 12, 2012

Assessing Competencies10 & 11…….………………..November 26, 2012

Assessing Competencies 12, 13,& 14………………....December 3,2012

Week of / Text Reading / Notes
8/20/12 / Introduction, Chapter 1
8/27/12 / Chapters 7 & 8
9/3/12 / Chapters 6 / LP#1A Due
9/10/12 / Review for Exam 1 / LP#1B Due
9/17/12 / Exam 1 covering Chapters 1, 6,7,8, / EXAM 1
9/24/12 / Chapters 7 (review) & 9
10/1/12 / Chapters 10, & 15
10/8/12 / Chapter 3 / LP #2 Due
10/15/12 / Review forExam 2 / LP #3 Due
10/22/12 / Exam 2 covering Chapters 3, 9, 10 & 15 / EXAM 2
10/29/12 / Chapters 4,5, 11, & 17
11/05/12 / Chapters 2 & 16 / LP# 4 Due
11/12/12 / Review for Exam 3 / LP # 5 – 9 Due
11/19/12 / Exam 3 covering Chapters 4, 5, 11, & 17 / EXAM 3
11/26/12 / Chapters 12, 14, & Appendix B / LP #10 – 11 Due
12/3/12 /
Review forExam 4
/
LP # 12, 13, & 14 Due
12/13/12 / Exam 4 covering Chapters 12, 14, & Appendix B / EXAM 4