Job Description
Service / ResoLUTiONs Alcohol and Drug Recovery ServiceJob Title / Alcohol Team Leader
Base / Luton
Hours / 37.5
Salary Range / 31 - 33
Reports to / Service Manager/Deputy Service Manager
Operating Principles / CGL has developed a number of operating principles that it believes are essential to providing effective and inspirational care and support for its service users. They should be viewed as overarching expectations for all roles at CGL.
All staff will contribute to the ongoing development of an ambitious, inspirational and outcome focussed culture at every level of service delivery.
All roles will tangibly contribute to provide hope, empowerment, choices and opportunities that promote people reaching their full potential as individuals and community members.
All service delivery will model the belief that we all have the potential to make positive changes and to lead meaningful and purposeful lives, as involved and contributing members of society.
Purpose of Job / The post-holder will provide line management and supervision to a group of recovery co-ordinators within the alcohol team & operational staff, as directed by the Service Manager.
The post-holder will oversee, and deliver the effective care co-ordination a pod working approach and pro-social model in creating a recovery focused culture within the alcohol team.
The post-holder will maintain high professional standards at all times, whilst ensuring measurable positive outcomes are achieved for the client group. The post-holder will contribute to the service to ensure that substance users consistently receive high quality services that adhere to the best practice guidelines and achieve high professional standards.
The post-holder will be responsible for contributing to the overall performance of the service to ensure that contractual output targets are achieved.
The post-holder will be required to work across a number of operational sites across the area as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This will include evening and weekend working.
The post-holder will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
Key Activities:
To provide regular supervision and line management to identified team members and contribute to the delivery of a quality service.
To develop and maintain excellent working relationships with local partners.
To oversee the effective care co-ordination of a pod and 1-1 working approach to engagement and therapeutic interventions proactively supporting the goals of recovery.
To support and guide the team to assess clients, prepare individual recovery plans and motivate service users to actively engage with their treatment journey.
To ensure effective provision of community based recovery focused interventions to clients both within core and shared care services.
To ensure services are provided across a range of operational locations as designated by the contract.
To ensure equality of service provision for both alcohol clients in line with the treatment model.
To contribute to the delivery of the programme.
To uphold all CGL policies and procedures and actively promote equality of opportunity in the course of your work.
To maintain a safe and welcoming environment ensure health and safety standards are adhered to.
To ensure regular consultation with service users.
To contribute positively to relevant internal and external forums.
To collaborate effectively with partner agencies and bring a proactive approach to partnership work.
To identify learning and development needs of team members and to support them in achieving their learning requirements.
To undertake any other duties as instructed by the line manager/s that will contribute to fulfilling the project aims.
General terms of reference:
In carrying out the above duties the post holder will:
Work flexibly across operational sites as required.
Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
Seek to improve personal performance, contribution, knowledge and skills.
Participate in appraisal, training and supervision processes.
Keep abreast of developments in services, legislation and practice relevant to the relevant client group.
Ensure the implementation of all CGL policies.
Contribute to maintaining safe systems of work and a safe environment.
Undertake other duties appropriate to the grade of the post.
Person SpecificationEssential criteria:
Considerable experience of working within substance misuse/alcohol services with a clear understanding of the need for and ability to deliver quality services.
Knowledge of the issues facing alcohol misusers including social care, welfare benefits, health and emergency accommodation.
A recognised qualification in health and social care or currently working towards completion.
Experience of staff supervision and the ability to lead a team
Excellent knowledge alcohol and their effects.
The ability to liaise effectively with other agencies.
The ability to implement the CGL alcohol model throughout the service
The ability to form, sustain and disengage from professional relationships with service users.
The ability to foster new partnerships and to maintain constructive relationships with partner agencies.
The ability to maintain professional boundaries with all stakeholders.
Knowledge of a range of psychosocial and clinical interventions, including motivational interviewing techniques and ITEP.
Working knowledge of community based support/outreach practices.
The capacity to motivate, inspire and innovate staff and service users.
And the ability to:
Communicate confidently and effectively, verbally and in writing.
Good IT skills and proficient on MS Office applications.
Show a capacity to work alone and the ability to keep calm under pressure.
Understand and have a commitment to the principles of equal opportunity and diversity.
Show commitment to facilitating positive outcomes for service users.
Desirable criteria:
Access to own transport
Knowledge of local services and geography.
Leadership and Management qualification.
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Amendments: This description accurately reflects the present position; it may be amended and reviewed. Any change will be made following a proper period of consultation.