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ISyE 3039: Methods for Quality Improvement

Spring 2013

Time/place: TuTh 3:05-4:25, IC 211

Instructor : C. F. Jeff Wu, Professor and Coca Cola Chair in Engineering Statistics

Room 233, ISYE Main Building, 755 Ferst Dr., 385-4262,

, http://www.isye.gatech.edu/~jeffwu

Office hours: TuTh (4:30-5:00 pm or by appointments)

TA: Henry Su (), Office hours TuTh (12:00-1:30 pm or by appointments)

Hao Yan (), Office hours TuTh (1:30-3:00 pm or by appointments)

Text book: D. C. Montgomery, 2012, Introduction to Statistical Quality Control, 7th Edition, Wiley

Optional book: Experiments: Planning, Analysis and Optimization, 2nd Edition

(by C. F. Jeff Wu and Mike Hamada), 2009, Wiley

Course outline

Basic statistical methods: Basics of Quality, simple 7 QC tools, Review of probability and statistics, Modeling process quality, Inference about process quality. (textbook Chapters 3 and 4)

Statistical process control: Methods and philosophy of SPC; Control charts for variables:, , and ; Performance of control charts: OC function, ARL; Control charts for attributes: p, c, and u. (textbook Chapters 5, 6, 7)

System capability analysis: Process capability analysis, Measurement capability analysis and gage R&R. (part of Chapter 8)

Acceptance sampling: single sampling plans (part of Chapter 15)

Design of experiments: Full factorial and fractional factorial experiments at two levels, Criteria of maximum resolution and minimum aberration. (optional book Chapters 4 and 5)

Six Sigma and robust parameter design: Introduction of Six Sigma, DMAIC process, and Taguchi’s robust parameter design (textbook Chapter 2 and optional book Chapter 11).

(All class notes will be in ppt notes, available online)

Grading: Grades will be given according to two exams and homework assignments:

Homework 25%

Exam I (Feb 26, 2013) 35%

Exam II (April 18, 2013, not cumulative) 35%

Six Sigma and robust parameter design (attendance check) 5%

GT Honor code: Please visit www.honor.gatech.edu. For homework, you are allowed to discuss together for problem understanding, as long as you write up and turn in your own solutions.