“IMPROVING THE PATIENT EXPERIENCE”
NJMGMA 2016 Practice Management Conference
Wednesday, June 1, 2016
12:30pm-5:00pm
Pageant A
Pre-Conference LEAN Six Sigma White Belt Certificate Program
Owen Dahl, FACHE, CHBC, LSSMBB, Independent MGMA Consultant
Pre-Conference Fee - $149 if attending PMC2016, $300 if not attending (membership required)
1:00pm-5:00pm
Pageant B-C
Pre-Conference Building on Basics, A Microsoft Excel® Workshop for Healthcare Professionals
Nate Moore, CPA, MBA, FACMPE, “The Excel Guru”, Moore Solutions Inc.
Pre-Conference Fee - $99, space limited
4:00pm-8:00pm
Grand Exhibition Center/Grand Exhibition Center Foyer
Exhibitor Set-Up/Attendee Registration
6:00pm-8:00pm
Salon 3 & 4
Welcome Reception
Thursday, June 2, 2016
7:00am-5:00pm
Grand Exhibition Center Foyer/Grand Exhibition Center
Attendee Registration/Exhibit Hall Open
7:00am-8:00am
Grand Exhibition Center
Breakfast
7:00am-8:00am
Grand Exhibition Center
New Member/First Time Attendee Breakfast with the Board
8:00am-8:30am
Salon 3 & 4
Opening General Session
Opening Remarks
Alex Binder, President, NJMGMA
Joan Hendler, Vice President and PMC Co-Chair, NJMGMA
8:30am-9:30am
Salon 3 & 4
Opening General Session
Creating World-Class Excellence
John M. McNeil, Chief Cultural Officer for Cancer Treatment Centers of America ® and former President and CEO of Cancer Treatment Centers of America® in Philadelphia
9:30am-10:00am
Grand Exhibition Center
Break
10:00am-12:00pm
Salon 3 & 4
Keynote Series
Excellence in The Patient Experience
The Ritz-Carlton Leadership Center
12:00pm-1:30pm
Grand Exhibition Center
Lunch
1:30pm-2:30pm
Salon 1
Workshop 101
Step Up To The 2016 Communication Challenge!
Marissa Nami, Marketing and Relationship Manager, MDAdvantage Insurance Company of New Jersey
Lee-Ann Trulio, Assistant Vice President, Risk Management, MDAdvantage Insurance Company of New Jersey
Carousel
Workshop 102
Appropriate Documentation for Cost Efficient Healthcare
Tina Burns, CPC, CPCO, Chief Operating Officer, Interlock Billing & Consulting, LLC
Pageant
Workshop 103
How to Run an Efficient Hospital Practice
Mary Rewinski, Executive Director, Inspira Health Management
Salon 2
Workshop 104
Indentifying Hurdles that Get In the Way of a World Class Patient Experience
Lisa Duran, Chief Experience Officer, Reconceived/Vivere Health
Salon 3 & 4
Workshop 105
MGMA Washington Update
Mollie Gelburd, MGMA Government Affairs Representative
2:30pm-3:00pm
Grand Exhibition Center
Break
3:00pm-5:00pm
Salon 3 & 4
Keynote Series
Motivating Employees
The Ritz-Carlton Leadership Center
5:30pm-7:30pm
Boogie Nights Night Club
Evening Networking Event
Friday, June 3, 2016
7:00am-2:00pm
Grand Exhibition Center Foyer/Grand Exhibition Center
Attendee Registration/Exhibit Hall Open
7:00am-8:00am
Grand Exhibition Center
Breakfast
8:00am-9:00am
Salon 1
Workshop 201
Hiring and Keeping the Right Employees
Larry Finkelstein, President, Transition Management Associates
Carousel
Workshop 202
Compassionate Collections
Jonasz Knapik, Collection Consultant, SaVit Collection Agency
Pageant
Workshop 203
You’ve Been Bought – Now What?
Dr. Joan Boomsma, Atlantic Medical Group
Rodney Holliman, Interim COO, Atlantic Health System
Salon 2
Workshop 204
Open Book Management
Steven Mizrach, CPA, Partner in Charge, Healthcare Services, Dorfman Mizrach & Thaler
9:00am-9:30am
Grand Exhibition Center
Break
9:30am-10:30am
Salon 1
Workshop 301
The Most Common Human Resource Pitfalls and How to Respond
Guillermo Beades, Esq., Kern Augustine, P.C.
Carousel
Workshop 302
Preventing Claim Denials
Matthew Menendez, Vice President, White Plume, LLC
Salon 3 & 4
Workshop 303
Ask the Experts Panel
Moderator: Brian S. Kern, Esq., Executive VP, Healthcare Practice, Arthur J. Gallagher & Co.
Melinda Curtis, SHRM-SCP, Director of Human Resources, Regional Women’s Health Management, LLC
Nelson Gomes, President/CEO, PriorityOne Group
Robney Holliman, Interim COO, Atlantic Medical Group
Michael F. Schaff, Esq., Wilentz Goldman Spitzer, PA
Michael McLafferty, CPA, MBA, CHFP, FACMPE, Partner, EisnerAmper LLP
Salon 2
Workshop 304
Introducing New Providers While Keeping Your Patients Happy
Donald Callahan, FACMPE, Director of Operations, Robert Wood Johnson Physician Enterprise
Pageant
Workshop 305
Preparing for Certification as a Practice Administrator
Ed Gulko, FACMPE, FACHE, Independent Consultant
10:30am-11:00am
Grand Exhibition Center
Break
11:00am-1:00pm
Salon 3 & 4
Keynote Series
Memorable Customer Service
The Ritz-Carlton Leadership Center
1:00pm-2:00pm
Grand Exhibition Center
Lunch, Raffles and Giveaway Prizes
Content, speakers and times subject to change
2:00pm-5:00pm
Grand Exhibition Center
Exhibitor Break Down
*Program subject to change.