Final Repair Request Letter Template

A collaboration of Center for Arkansas Legal Services and Legal Aid of Arkansas, Inc.

1-800-9-LAW-AID (1-800-952-9243) | www.arlegalservices.org | www.arlegalaid.org

[DATE]

[YOUR NAME]

[CITY], [STATE] [ZIP]

[PHONE]

[FAX]

[MANUFACTURER'S NAME]

[CITY], [STATE] [ZIP]

[PHONE]

[FAX]

Dear Sir or Madam,

I believe that my [PASSENGER VEHICLE/MOTOR HOME] is a “lemon” under the Arkansas New Motor Vehicle Quality Assurance Act (Act 297 of 1993). I am hereby making a written demand for relief under this Act.

I [PURCHASED/LEASED] a [HERE: the make, model, and year of your vehicle] on [DATE] from [NAME OF DEALERSHIP] in [CITY, STATE]. Since I bought this vehicle, I have had to return it to the dealership a total of [HERE: the total number of times the vehicle was returned to an authorized dealer for repairs] times. My vehicle has been out of service for repairs for a total of [HERE: the total number of calendar days the vehicle has been out of service while being repaired] calendar days.

My vehicle has been in [NAME OF DEALERSHIP] on the following dates for repair of the following defects: [HERE: dates in and out, as well as lists of problems, in as much detail as possible].

I am currently having the following problems with my vehicle at this time: [HERE: list all problems the vehicle currently has].

Since these defects substantially impair the use, value, or safety of my vehicle, I am hereby allowing you one final opportunity to repair my vehicle. If repairs are not scheduled within ten days of receipt of this letter, or completed within ten days from delivery of the vehicle to you for repair, I am entitled to either a replacement vehicle acceptable to me or a refund calculated in accordance with the Arkansas New Motor Vehicle Quality Assurance Act.

I look forward to hearing from you soon. You can reach me during the day at [PHONE] and in the evening at [PHONE].

Sincerely,

[YOUR NAME]

[YOUR ACCOUNT NUMBER]

A collaboration of Center for Arkansas Legal Services and Legal Aid of Arkansas, Inc.

1-800-9-LAW-AID (1-800-952-9243) | www.arlegalservices.org | www.arlegalaid.org

This fact sheet is a collaboration of the Center for Arkansas Legal Services and Legal Aid of Arkansas, Inc. These nonprofit organizations provide free legal assistance to eligible Arkansans who meet income, asset, and other guidelines. Legal assistance may also include advice and counsel, brief services, or full representation depending on the situation. For more information about civil legal aid in Arkansas, please visit arlegalservices.org. For information specific to Legal Aid of Arkansas, Inc., visitarlegalaid.org. Apply for services online or by calling 1-800-9-LAW-AID (1-800-952-9243).

The information and statements of law in this fact sheet should not be considered legal advice. This fact sheet is provided as a broad guide to help you understand how certain legal matters are handled in general. Courts may interpret the law differently. Before you take action, talk to an attorney and follow his or her advice. Always do what the court tells you to do.

Content provided by:

Legal Aid of Arkansas, Inc.

Updated May 2017

A collaboration of Center for Arkansas Legal Services and Legal Aid of Arkansas, Inc.

1-800-9-LAW-AID (1-800-952-9243) | www.arlegalservices.org | www.arlegalaid.org